Gran Posada La Mesnada

The swimming pool was the only redeeming factor in this place.

This lodging is an insult to bookings.com. To start with, we had booked a 'suite'. When we arrived it was a scene from Faulty Towers, the owner and the receptionist contradicting each other, I speak and understand Spanish very well. One said there was a flood in our room. The other said that my booking had not been confirmed from Bookings.com's end. I argued that this was impossible. The owner then said that my name was weird and they could not decipher it. Then they said that they would find me another room [which was not the suite I had booked]. Later on I found out that the owner had friends over and gave them our suite. He said he would deduct it from the payment and he did, but in the process we found out he had taken money from our card for the payment of the suite before we had actually arrived on the location, without us having pinned our number etc. This has never happened to us before. During our trip this year we changed 20 hotels, all from Bookings.com, all exceptional, but this was the pits ! The room was actually a hut in the garden. We had to walk trough stones and soil, to get to it. No ventilation due to the fact that we were surrounded by trees which were full of insects and crawlies, so opening the window was out of the question. The room was clean but old, shabby and rundown. We asked to buy water and the owner answered in a rough tone which translates funny since the hotel is advertised as having a restaurant and bar, which are non-existent. This owner is cheating Bookings.com big time. Every year we book hotels for a 3 week trip at least, and this stay was definitely a let-down. Other commented on the breakfast, but believe you me, the poor breakfast was the last thing on our mind during this odd experience at Posada La Mesnada. I think it ought to be removed from Bokings.