City Palace Hotel

Guests have mentioned that the rooms are very clean and neat, and the management is also good.

Some guests have expressed concerns about the availability of hot water for the washroom and the quality of the pillow and mattress.

Guests have highlighted the very good location, with the hotel being near the bus stand, railway station, and boathouse, providing a cozy stay.

Guests have praised the restaurant food for being very nice and tasty, with an overall excellent ambience.

Guests recommend checking in early or communicating if arriving late to ensure room allocation, as there have been instances of rooms being allocated to others due to late check-in.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the nearby attractions such as Ooty Lake or the Botanical Gardens comes highly recommended.

Some guests reported issues with room availability upon late check-in. To ensure a smooth check-in, it's advisable to arrive early or communicate with the hotel if arriving late to avoid any room allocation problems.

Several guests expressed dissatisfaction with the limited availability of hot water. It's advisable to confirm the hot water supply timings with the hotel to avoid inconvenience, especially if you prefer hot showers in the evening.

While the hotel has a restaurant, some guests found the food quality and variety to be lacking. Exploring nearby dining options such as local eateries or restaurants near the attractions may provide a more satisfying dining experience.

Although the hotel offers shuttle services, some guests found the additional charges to be a drawback. Exploring alternative transportation options such as local taxis or public transport may be more cost-effective for nearby travel.

If you have specific room preferences or requirements, it's advisable to communicate them clearly with the hotel in advance to ensure a comfortable stay without any last-minute adjustments.

As some guests mentioned issues with heating facilities and chilly room conditions, especially during low season months like January, it's advisable to pack warm clothing to stay comfortable during the stay.

While some guests praised the cleanliness of the rooms, others reported issues with cleanliness and odors. It's recommended to verify the room's cleanliness upon check-in and promptly address any concerns with the hotel staff.

To make the most of the nearby attractions, such as Ooty Lake and Botanical Gardens, it's advisable to plan sightseeing activities in advance and consider visiting these places during less crowded times for a more enjoyable experience.

Some guests experienced issues with room allocation and payment discrepancies. Double-checking booking details and payment terms, especially for direct bookings, can help avoid any misunderstandings during check-in.