Sherlock

The hotel offers daily housekeeping, physical distancing in dining areas, health check protocols, and a well-maintained outdoor area. Additionally, guests can enjoy a variety of services such as ticket assistance, car rental, and a 24-hour front desk.

Some guests have mentioned challenges with the road leading to the property and the need for personal transportation. However, the hotel provides free parking and an airport shuttle service for added convenience.

The hotel's food has received positive feedback, with guests praising the delicious meals and the availability of special diet menus upon request. Some guests have mentioned limited food choices and higher prices, but the breakfast spread is highly recommended.

While some guests have mentioned concerns about room comfort and maintenance, the hotel's outdoor areas are well-maintained and offer a scenic and peaceful environment for guests to enjoy.

Guests have highlighted the excellent staff, with particular praise for their helpfulness, courtesy, and prompt service. However, some guests have expressed concerns about room comfort and the need for improvements in certain areas.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or mountains comes highly recommended.

Guests highlighted April as the high season, indicating that this time of year may offer the best experience in terms of weather and overall atmosphere.

The hotel is conveniently located near several attractions such as Ooty Rose Garden, Doddabetta Peak, Botanical Gardens, and Ooty Lake, making it an ideal base for sightseeing.

If traveling with pets, this hotel is a great choice as it offers pet-friendly rooms and a well-maintained garden area suitable for pets.

Some guests mentioned that the road leading to the property was challenging, so it's advisable to consider this factor, especially if driving to the hotel.

Several guests noted that the hot water supply had specified timings, which may not be convenient for all guests, especially considering Ooty's cold climate.

Guests recommended opting for the garden view rooms instead of the mountain view rooms for a more enjoyable experience.

Guests mentioned that the hotel is accommodating of special dining requests, so don't hesitate to ask for specially curated items or meals outside the regular menu.

September is indicated as the low season, which may be beneficial for travelers looking for a quieter and potentially more affordable stay.

Many guests praised the staff for their excellent service and hospitality, so don't hesitate to engage with them for any assistance or recommendations during your stay.