Pros (+) location in relation to Theme Parks nearby amusement options nearby restaurants
Cons (-) Very dated property in poor repair.
Latest deals for The Enclave Hotel & Suites
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Amenities at The Enclave Hotel & Suites
- Restaurant
- Room service
- Cable or satellite TV
- Airport shuttle
- Meeting/Banquet facilities
- Internet
- Laundry service
- Laundry facilities
- Hairdryer
- ATM on-site
Reviews of The Enclave Hotel & Suites
7.0
Good
1016 verified ratings
Wonderful
222
Very good
127
Good
232
Okay
119
Fair
142
Mediocre
68
Poor
106
Summary of reviews
Guests say
Guest reviews for this hotel are highly polarized. Many guests praised the hotel's excellent location, proximity to attractions, and, in some cases, the amenities such as the pool and views from the balcony. Some guests also found the staff to be friendly and accommodating. However, a significant number of reviews highlighted serious cleanliness issues, including reports of cockroaches, filth, and worn-out bedding. Negative experiences with customer service at the front desk were common, with several guests describing staff as rude or unhelpful. While a few guests enjoyed the amenities and overall atmosphere, many felt the property was outdated and in need of maintenance.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
7.1 out of 10
490 reviews
7.1 out of 10
24 reviews
5.4 out of 10
23 reviews
8.3 out of 10
4 reviews
All reviews
Pros (+) Nos encanto todo
Cons (-) El desayuno solamente
Pros (+) Size of room. Location. Nice staff. Nice deck on my room. Courtyard by Marriot does not even allow you to open room windows. here you can hang out on the deck
Cons (-) Old bed, old TVs. Smelly hallway. Really a god budget hotel for families..Not for me - a business traveler
Pros (+) It had a balcony and kitchen.
Cons (-) It took about 4 hours to get some clean towels to the room.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities for families with children?
The hotel offers a kids club, a kids pool, and babysitting/child services, making it a great choice for guests with children.
What practical information should I know about the hotel's location?
The hotel is centrally located and convenient to all Orlando attractions, including Universal Studios Florida, Walt Disney World Resort, and Universal's Islands of Adventure.
What can I expect from the hotel's dining options?
The hotel has an on-site restaurant and is also surrounded by plenty of other dining options nearby.
What are the common concerns about the hotel's cleanliness and room conditions?
Guests have mentioned concerns about the outdated rooms, old and dirty carpets, and issues with cleanliness, such as bugs in the room and a musty smell in the hallways.
When is the best time to visit the hotel?
The high season is in July, and the low season is in December, so plan your visit accordingly to avoid crowds and make the most of your stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Consider Booking a Room with a Balcony
Several guests appreciated the balconies for the nice views and outdoor space.
Be Mindful of Room Cleanliness
Some guests mentioned issues with room cleanliness, so it's advisable to check the room upon arrival and report any concerns to the staff immediately.
Check for Hidden Fees
A few guests were surprised by additional fees, such as a cleaning fee, so it's recommended to inquire about all potential charges before booking.
Verify Room Amenities
Some guests found the room amenities to be outdated or in poor condition, so it's advisable to confirm the condition of amenities like pull-out mattresses, kitchen appliances, and furniture.
Be Aware of Key Card Issues
Several guests experienced problems with key cards, so it's important to handle them carefully and seek immediate assistance if they stop working.
Note Changes in Services
Some guests mentioned that certain amenities like shuttle service and breakfast were no longer available, so it's advisable to check the current status of services before relying on them.
Check for Strong Chemical Smells
A few guests reported strong chemical smells in the rooms, which caused discomfort, so it's important to address this issue with the staff if encountered.
Be Cautious with Deposits
Some guests mentioned issues with deposit returns, so it's recommended to clarify the deposit process and any associated conditions upon check-in.
Inquire About Room Cleaning Procedures
Due to COVID-19, some guests experienced challenges with room cleaning, so it's advisable to communicate any specific cleaning needs or concerns with the staff in advance.
Verify the Status of On-Site Facilities
Some guests noted that certain on-site facilities, like the pool and shuttle service, were not available, so it's recommended to confirm the current status of these amenities before arrival.
Location
6165 Carrier Drive, Orlando, FL 32819
What's nearby
- Universal's Islands of Adventure1 mi
- Universal Orlando Resort1.1 mi
- International Drive1.8 mi
- Orange County Convention Center2 mi
- SeaWorld Orlando3.3 mi
- Holy Land Experience3.4 mi
- Discovery Cove3.5 mi
- The Florida Mall4.5 mi
- Camping World Stadium6.9 mi
- Disney's Typhoon Lagoon Water Park7.2 mi
- Magic Kingdom Park7.4 mi
- Epcot7.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 20-4149945
Essential information about The Enclave Hotel & Suites
Low season | High season | Average price (weeknight) |
|---|---|---|
March | March | $260 |
Cheapest month to stay with an average 0% drop in price. | Most expensive month to stay with an average 0% rise in price. | Average Sun - Thu price over the last 2 weeks. |
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
7.8 mi | Orlando | 9.9 mi |