Such a beautiful hotel!
Friendly/helpful staff, spacious clean rooms, delicious breakfast each morning, beautiful outdoor pool, complimentary fruit and newspapers. We loved it here!!
Can't think of anything that needs improvement. The only thing we didn't like is that we had to leave after a week.
Much more than I expected for the price
Very close to Universal and other shops if you need something
Really I liked everything
Staff was amazing!! Spacious rooms, great breakfast!! The bar and restaurant were also great! The shuttle to Universal was a great convenience.
Friendly staff, clean hotel, great breakfast
Broken Hair Dryer, bathroom door would not close, bathroom fan sounded like an unbalanced helicopter, carpets badly stained and smelly... excess deodorized spray.Would never stay here again! No HyattP Gold Pasport points, because we booked on Kayak, so they do not credit points, only if you book direct with Hyatt at a higher rate!
Wonderful staff and location
Facilities are a bit dated and run down
Friendly, professional staff with positive attitudes -- from the front desk manager to the maintenance and housekeeping staff. Very convenient to Universal and outlet malls. We enjoyed our stay, and wish we could have stayed longer. Breakfast was good, too!
Guest rooms feature the Hyatt Grand beds, media and work center with a 42" flat panel HDTV that easily integrates with laptops, a comfortable cozy corner L-shaped sofa-sleeper, wet/dry bar and bathroom upgraded with granite countertops. Enjoy complimentary WiFi and complimentary Gallery Kitchen Breakfast featuring daily, customizable breakfast bowls and yogurt parfaits made from a variety of premium ingredients including cage-free eggs, all-natural bacon, and Greek yogurt, available daily.
Based on 1,852 reviews
Value for money
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