Guest reviews
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Overall Rating
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9.4 "Terrific location."9.1 "91%
liked the proximity to sightseeing ." 9.8 "98%liked the proximity to shopping ." 8.0 "Great parking , according to 80%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.9 "Easily accessible by car , said 99%." 8.3 "City centre within easy reach , said 83%." 10.0 "100% thoughtparking was inexpensive ." -
9.3 "Excellent pool."9.1 "
Clean pool , said 91%." -
7.5 "Good service."8.8 "88% found the
staff to be very friendly ." 9.1 "91% werehappy with the shuttle service ." 9.2 "92% said theconcierge service was amazing ." 7.5 "75% werehappy with the room service ." -
7.1 "High comfort."8.8 "88% thought
rooms were spacious ." -
7.1 "Good cleanliness."7.2 "72% thought
it was clean ." 9.1 "Clean pool , said 91%." -
6.3 "Food is average."6.1 "Only 61% were
satisfied with the menu ." 6.7 "Theprice was ok for 67%." 5.6 "56% thought thedining experience was appropriate ." 6.4 "Desserts were ok , said 64%." -
6.2 "Rooms are ok."6.7 "
Beds were acceptable for 67%." 6.5 "Only 65% saidrooms were clean enough ." 6.4 "64% thought thekitchenette was ok ." 5.6 "Cleanliness of the bathroom was average , said 56%." 5.6 "56% thought theminibar was ok ." -
5.6 "Average amenities."5.3 "53% thought the
building was acceptable ." 5.6 "For only 56%, thefacilities were new enough ." -
5.4 "Vibe was decent."
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5.1 "Breakfast is mediocre."5.7 "
Breakfast prices were ok , according to 57%."
Overall Rating
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9.5 "Excellent pool."
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9.4 "Terrific location."9.3 "93%
liked the proximity to sightseeing ." -
7.7 "Good service."8.9 "89% found the
staff to be very friendly ." -
7.2 "Good cleanliness."7.4 "74% thought
it was clean ." -
7.0 "High comfort."8.9 "89% thought
rooms were spacious ." -
6.1 "Rooms are ok."6.8 "
Beds were acceptable for 68%." 6.4 "Only 64% saidrooms were clean enough ." 6.5 "65% thought thekitchenette was ok ." -
5.6 "Average amenities."5.2 "52% thought the
building was acceptable ." -
5.5 "Vibe was decent."
Overall Rating
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9.6 "Terrific location."9.2 "92%
liked the proximity to sightseeing ." 9.8 "98%liked the proximity to shopping ." 9.9 "Easily accessible by car , said 99%." 8.1 "Great parking , according to 81%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.3 "Excellent pool."
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7.3 "Good service."8.8 "88% found the
staff to be very friendly ." 9.2 "92% werehappy with the shuttle service ." -
6.9 "Average comfort."6.2 "
Beds were acceptable for 62%." 5.4 "For only 54%, thenoise level was all right ." -
6.7 "Internet is average."
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6.2 "Average cleanliness."5.6 "Only 56% said
rooms were clean enough ." -
6.2 "Food is average."
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6.0 "Vibe was decent."
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5.8 "Rooms are ok."6.2 "
Beds were acceptable for 62%." 5.6 "Only 56% saidrooms were clean enough ." 6.2 "62% thought thekitchenette was ok ." -
4.9 "Breakfast is below average."
Overall Rating
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9.4 "Terrific location."
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7.1 "High comfort."8.5 "85% thought
rooms were spacious ." -
6.6 "Average cleanliness."6.4 "Only 64% said
rooms were clean enough ." -
5.4 "Rooms are ok."6.4 "Only 64% said
rooms were clean enough ." -
5.3 "Average amenities."5.1 "51% thought the
building was acceptable ."
Overall Rating
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6.6 "Average comfort."
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5.7 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.4review from
Logistics of the hotel in terms to proxmity of everything in Orlando was great. Room was not 100% clean. HVAC in the room was designed poorly so during the night we would get woken up by the unit fan coil cycling. Sanitary drain for the toilet had an issue with the piping in that when you flush the toilet it would keep sucking air for a good 5 minutes, was just annoying to listen to. While room had an echo like it needed more pictures or something on the walls. Corridor was bleak. Parking was horrendous.
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9.7review from
Staff was very friendly and the fact the room was clean and ready during my check in process
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10.0review from
This was our first time staying Melia. The staff were super attentive and very pleasant. We spent some time both at the pool and the bar and were never disappointed. 360 was also a bit surprised. The food was excellent and diverse. Their pizza, cooked in a open fire oven, was superb. Are only disappointment was that the shuttles seemed a bit expensive. Initially we had thought they were part of the package. Minor issue.
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7.7review from
Location. Quiet. Relaxed. Staff was attentive and friendly. We stayed in a 2 bedroom family suite which was very reasonably priced and ample. Close to all things Disney, yet far enough away to lose the crowd at the end of the day. Supermarket and restaurants within walking distance. Under renovation (summer 2016). No acknowledgement of this at the time of reservation. They attempted to compensate, but it still was inconvenient. Forehand knowledge would have allowed mental preparation for the experience. Murals on the walls outside elevator doors need to go.
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2.8review from
good location unfriendly frontdesk staff did not clean my room on time ants in the room furniture not working increase resort fees but cut back on services
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6.0review from
very unorganized and not enough people on staff!
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10.0review from
Very close to Walt Disney World. Perfect location for visiting Celebration. We had a 2-bedroom unit, which was excellent. Each bedroom and the living room had a flatscreen TV. The wireless internet worked perfectly here, if you bring your own tablet or phone. We were on the 4th floor- great view. My bed was so comfortable- the bed and pillows were excellent. Kitchen was great- we cooked breakfast every day. The staff was friendly, from he front desk to the concierge to the housekeeping- all nice. I would recommend this place to friends and family. One thing that was confusing was that with the card key that they give you, you can enter the pool area from the gate which is outside the office in front, but you cannot go back out the same way. To get back to the parking lot, you actually must enter the main building which has a bar and the front desk. They didn't tell us that at first, so it was confusing figuring that out. Minor issue.
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9.1review from
Spacious two bedroom suite. Anthony at the front desk was very, very helpful. Bathrooms were clean, and felt modern. I did not use outside facilities or pool. TVs were terrible, taking 5 to 8 seconds to switch channels, very frustrating when you're tired and just trying to find something to watch. AC was quite loud. Building interior felt a touch old and worn.
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6.2review from
The staff was incredibly nice and helpful. Beds were comfortable. Never had enpugh bath linens. Often times didn't have washcloths at all after the room was cleaned. Kept getting locked out of room and gates due to tickets not working. Very little parking near our building we stayed in. Second stay there. Nice, but will choose another hotel next time.
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7.1review from
Had to ask for an alarm clock, with tip to have delivered to room. No kitchen linens. Asked for "resort fee" to be waived upon check-in. Was told they would waive it, but got bill under the door for the fee. Customer service person waived it, but I had to go to the desk to check-out in the morning. Overall, I liked the room and would stay there again. Very close to Celebration hospital, which was the main consideration for our trip.
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9.6review from
I like it all, specially comfortable beds and soft sheets. Maybe checking time, but I guess the hours are standar everywhere.
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8.3review from
The manager was very helpfull We walk in the restaurant at 9:55 pm and 15 min later they told us that the reataurant was closed very bad and to top it off no room service Very limited parking long walks to the room Needs mor parking spaces
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9.7review from
Staff was very friendly and the fact the room was clean and ready during my check in process
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10.0review from
This was our first time staying Melia. The staff were super attentive and very pleasant. We spent some time both at the pool and the bar and were never disappointed. 360 was also a bit surprised. The food was excellent and diverse. Their pizza, cooked in a open fire oven, was superb. Are only disappointment was that the shuttles seemed a bit expensive. Initially we had thought they were part of the package. Minor issue.
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10.0review from
Very close to Walt Disney World. Perfect location for visiting Celebration. We had a 2-bedroom unit, which was excellent. Each bedroom and the living room had a flatscreen TV. The wireless internet worked perfectly here, if you bring your own tablet or phone. We were on the 4th floor- great view. My bed was so comfortable- the bed and pillows were excellent. Kitchen was great- we cooked breakfast every day. The staff was friendly, from he front desk to the concierge to the housekeeping- all nice. I would recommend this place to friends and family. One thing that was confusing was that with the card key that they give you, you can enter the pool area from the gate which is outside the office in front, but you cannot go back out the same way. To get back to the parking lot, you actually must enter the main building which has a bar and the front desk. They didn't tell us that at first, so it was confusing figuring that out. Minor issue.
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9.1review from
Spacious two bedroom suite. Anthony at the front desk was very, very helpful. Bathrooms were clean, and felt modern. I did not use outside facilities or pool. TVs were terrible, taking 5 to 8 seconds to switch channels, very frustrating when you're tired and just trying to find something to watch. AC was quite loud. Building interior felt a touch old and worn.
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9.6review from
I like it all, specially comfortable beds and soft sheets. Maybe checking time, but I guess the hours are standar everywhere.
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8.3review from
The manager was very helpfull We walk in the restaurant at 9:55 pm and 15 min later they told us that the reataurant was closed very bad and to top it off no room service Very limited parking long walks to the room Needs mor parking spaces
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7.7review from
Location. Quiet. Relaxed. Staff was attentive and friendly. We stayed in a 2 bedroom family suite which was very reasonably priced and ample. Close to all things Disney, yet far enough away to lose the crowd at the end of the day. Supermarket and restaurants within walking distance. Under renovation (summer 2016). No acknowledgement of this at the time of reservation. They attempted to compensate, but it still was inconvenient. Forehand knowledge would have allowed mental preparation for the experience. Murals on the walls outside elevator doors need to go.
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7.1review from
Had to ask for an alarm clock, with tip to have delivered to room. No kitchen linens. Asked for "resort fee" to be waived upon check-in. Was told they would waive it, but got bill under the door for the fee. Customer service person waived it, but I had to go to the desk to check-out in the morning. Overall, I liked the room and would stay there again. Very close to Celebration hospital, which was the main consideration for our trip.
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5.4review from
Logistics of the hotel in terms to proxmity of everything in Orlando was great. Room was not 100% clean. HVAC in the room was designed poorly so during the night we would get woken up by the unit fan coil cycling. Sanitary drain for the toilet had an issue with the piping in that when you flush the toilet it would keep sucking air for a good 5 minutes, was just annoying to listen to. While room had an echo like it needed more pictures or something on the walls. Corridor was bleak. Parking was horrendous.
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2.8review from
good location unfriendly frontdesk staff did not clean my room on time ants in the room furniture not working increase resort fees but cut back on services
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6.0review from
very unorganized and not enough people on staff!
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6.2review from
The staff was incredibly nice and helpful. Beds were comfortable. Never had enpugh bath linens. Often times didn't have washcloths at all after the room was cleaned. Kept getting locked out of room and gates due to tickets not working. Very little parking near our building we stayed in. Second stay there. Nice, but will choose another hotel next time.
