Overview

Grand Park Otaru
Top City Hotel

11-3 Chikko, Otaru 047-0008, Japan
+81 134 213 111

$58+

Overall guest ratings

8.4/10 Excellent
Based on 3,993 reviews

Review highlights

  • 8.8
  • 8.2
  • 8.2
  • 5.2

Good to know

  • Clean rooms
  • Great shopping
  • Spacious rooms
  • Great view

Nearby

    Show all

    About

    Grand Park Otaru is a great choice for a stay in Otaru. For a bite to eat, guests can check out Terrace Brasserie, one of 3 restaurants, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge, and rooms offer refrigerators and room service.

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    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry service
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 3,993 reviews
    • 8.8 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
      7.7 "77% said the beds were comfortable."
      7.9 "79% liked the big bathroom."
    • 8.2 "Breakfast is good."
    • 8.2 "Rooms are great."
      9.7 "97% thought the view was good."
      9.4 "94% thought rooms were spacious."
      7.3 "73% said rooms were clean."
      7.7 "77% said the beds were comfortable."
      7.9 "79% liked the big bathroom."
    • 8.2 "Location is great."
      9.2 "92% liked the proximity to shopping."
      8.8 "88% thought it was easy to get to the train station."
      8.1 "Easily accessible by car, said 81%."
      9.5 "Near to public transport, according to 95%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      8.2 "82% were happy with the shuttle service."
      10.0 "Management was excellent, said 100%."
    • 5.2 "Internet is average."
    • 4.0 "Wellness & sports facilities were not very nice."
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    Overall Rating

    8.5 Excellent
    Based on 1,557 reviews
    • 8.8 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
      8.0 "80% liked the big bathroom."
    • 8.7 "Rooms are great."
      9.5 "95% thought rooms were spacious."
      9.8 "98% thought the view was good."
      7.7 "77% said rooms were clean."
      7.5 "75% said the beds were comfortable."
      8.0 "80% liked the big bathroom."
    • 8.5 "Location is great."
      9.4 "94% liked the proximity to shopping."
      9.0 "90% thought it was easy to get to the train station."
      7.9 "Easily accessible by car, said 79%."
      9.5 "Near to public transport, according to 95%."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 5.4 "Internet is average."
    • 4.2 "Wellness & sports facilities were not very nice."
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    Overall Rating

    8.4 Excellent
    Based on 1,836 reviews
    • 8.5 "Location is great."
      9.3 "93% liked the proximity to shopping."
      9.0 "90% thought it was easy to get to the train station."
      8.3 "Easily accessible by car, said 83%."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.4 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      7.8 "78% liked the big bathroom."
    • 8.3 "Breakfast is good."
    • 8.1 "Rooms are great."
      9.7 "97% thought the view was good."
      9.3 "93% thought rooms were spacious."
      7.1 "71% said rooms were clean."
      7.8 "78% liked the big bathroom."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 5.3 "Internet is average."
    • 4.0 "Wellness & sports facilities were not very nice."
    View all review categories

    Overall Rating

    8.8 Excellent
    Based on 39 reviews
    • 8.2 "Rooms are great."
    • 8.0 "Location is great."
    • 7.8 "Good service."

    Overall Rating

    8.4 Excellent
    Based on 559 reviews
    • 8.9 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
      7.9 "79% said the beds were comfortable."
      8.2 "82% liked the big bathroom."
    • 8.4 "Breakfast is good."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 7.9 "Good location."
      9.1 "91% liked the proximity to shopping."
      8.5 "85% thought it was easy to get to the train station."
      8.3 "Easily accessible by car, said 83%."
    • 7.8 "Nice rooms."
      9.6 "96% thought rooms were spacious."
      9.6 "96% thought the view was good."
      7.1 "71% said rooms were clean."
      7.9 "79% said the beds were comfortable."
      8.2 "82% liked the big bathroom."
    • 3.5 "Wellness & sports facilities were not very nice."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Great shopping"
    "Spacious rooms"
    "Great view"
    data provided by TrustYou
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