Would you like to save as your currency permanently or for this visit only?
The air condition did not work it was hot like hell in the room. No hot water in the room.
Located near the airport and outside the city so traffice was minimal. Hotel was luxurius and very reasonably priced. I misplaced my camera either in my room or on the shuttle bus provided to and from the airport. It was not turned in to hotel staff. Restaurant food arrived luke warm and took along time to arrive.
the swimming pool pool did not open until 10am
Hotel is new and clean and just 5 min from otopeni int. Airport! Good for Business. The staff where much unpleasant and not good. The treatment we received was very un-professional and helping! That is the negative part of this hotel.
We loved the elegance and price of your hotel. I would suggest internet access for hotel guests. The only thing was the air conditioner did not work too well, and of course the planes did wake us up a couple of times.
Close to airport, nice rooms, good recreation facilities, reasonable price, goos transport to airport.
The Plans from the Airport ar landing nearly on the roof
There was several bugts in the room
for me it was for business. The hotel was ok. The rooms were clean. Not to much noice and very close to the airport. That was the reason for booking this hotel
Proximity to airport Enrmous fluoresent lit reception,enormous empty rstaurant.Unhappy looking staff
Conviently located next to the airport. It's a steal for the money with all the amenities. Nothing.
Very conveniently located. From what I can tell, it's the nicest hotel in the airport area. I would definitely recommend staying here if you just need a night to sleep next to the airport.
This is a very nice hotel. The staff were very friendly and helpful, and our room was lovely. Although we were there only one night, it was an enjoyable stay. Nothing.
Proximity to Airport Room too hot and therefore uncomfortable and nobody bothered to respond to my request that the air-conditioning be looked at. The windows do open and that solved the problem. Too many TVs in public areas making rather a cacophony of noise.
It was extremely close to the airport, which is all we were really looking for, and it offered free parking and free shuttle service. Good breakfast was included in the rate, and the buffet started early enough to make our flight. The room was clean but nothing special. Prices certainly did not reflect comparable services in Romania - they seemed to be based on an international "going rate" which is much higher. The two pillows on the double bed were almost as thin as the blanket, although the front desk did provide two additional on request.
great menu selection at the continental breakfast; room size, quietness, and cleanliness are all as expected; airport shuttle only needs a short ride to bring you to/from the airport; personnel is attentive to your conversation; nothing to mention at the time
Location near airport Room looked worn, carpets stained.
Convienence to the airport. 24 hour facilities take pressure off when flights are delayed.
Close to the airport, the best you can have for that 7AM flight... Expensive...
Fitness and Sauna available. Hotel is close towards Airport with exceptable price. Room was to warm and airconditioning did not function. Bathroom was also not very clean
the friendliness of the staff
Ease of use I was not able to access the wireless internet service
The stay was good, nice, warm and quiet. The food is not as expensive as the room rate, which is exagerated. It is a good 3 star hotel. Kitchen open non-stop with reasonable food. The hotel staff was very friendly. Our room smelled a bit of cigarette smoke. The air co made too much noise when it was starting to ventilate. I had to wake up twice to lower the desired room temperature to make it stop. Room problem 444 or the whole hotel, I do not know. They all expected and took tips, in spite of the high rate charged for the room.
Quiet, clean, big room, good restaurant Staff has limited English. Hotel was hard to find and they could not tell me how to get there. They had to meet me and guide me to the hotel
the servise and clean difficulties to find
airport shuttle, attractive decor, breakfast available, clean room, helpful staff Couldn't get the air conditioning to work, so had to have the window open all night and was still too hot.
You said I would be transported from the airport to the Denisa by a mini-bus bearing the names "Rin/Confort", yet the driver would not take us.
It was clean
Ride to airport at 0400, and ride to ATM when my credit card didn't work. Typical hard European mattresses, smell of antiseptic on bedding.
If you have arrange a shuttle bus from the airport, everyhting is great. The room was nice and clean, the breakfast was good. If going to the hotel by car it is impossible to find it. The mini bar was really noisy!
If sent an e-Mail, shuttle-Service from and to the airport is easy. The room was absolutely OK. The hotel is located "nowhere"
The service The food The room The lobby The small parking area in front of the hotel
Very friendly staff. The rooms were nice and clean. The lounge bar has an interesting design. The hotel was very flexible to give a late check-out. The breakfast is good, but expensive. The quality of the wireless internet is poor. The fresh orange juice in the lounge bar was only partly fresh, mixed with a lot of water. The Bali wellness is closed on Sunday and full booked on Saturdays days in advance. Weekend visitors need to book days before arrival.
Location Size of the room Cleanness The room was not at the hotel main building Not as luxury as the hotel rooms Bkfast was served at another restaurant and was of lower quality that the one at the main hotel Money paid could have booked a room at a much nicer hotel Missleading information at the time of the booking. KAYAK should state that the room was an apartment house at another building block and not at the main hotel
Quick check-in, spatious and silent room w/ garden view, nespresso machine, quality room service w/ delicious food. Non-functional bathroom, hand towels located far away from the lavatory. The double bed is actually two seperate beds and they seperate when you roll from one side to another. Central location but still requires 8-10mins for taxis to arrive.
The room was modern and very clean. The staff helpful, professional and friendly. Good location in the city. All the meals I had from room service and onsite restaurants were very good. On a couple of occasions took a long time to pick up room service dishes even after calling and requesting them to be removed.
Very friendly and efficient staff. Quiet big rooms. Definitely the best Hotel in Bucharest
i paid for Double studio room and when i come to hotel i was shocked because i though doble studio its better then standard room but unfortunately its simple room which smelling bad and not in the same building where the standard rooms.so i asked how much i need to pay more for to move to standard room and i paid 500 $ its a lots,
expensive restaurant - low quality steak
central location, state of the art facilities and design, good value for money strange smell in the room at certain times, billing issues
The location cannot be beat as most of what you would want to see is less than a 30 min walk and if you want to cab it is easy and very cheap (1.39 lei per km or about 28 US cents). The hotel has all you could need and rooms were big, well appointed and immaculately kept. Staff was very attentive and the breakfast that was included in our rate was outstanding. We would stay here again in a heartbeat. Truly a 4.5* experience They did not seem to have much information on the immediate local area like reasonable places to eat, groceries and such. Not a big deal as we easily found things on our own. Also no detailed local map for the immediate area.
A real 5 star hotel, the place around, the lobby, the room, roomservice, the garden, the spa. Excelent!
Overalll great experience Couple extra blocks from Old Town, Valet Parking Overpriced
airport pick up, owner's attentiveness to our travel needs and ready helpfulness, high quality air conditioning in very hot weather although near airport remote from other Bucharest activities, bathrooms inadequate
Very convenient for airport stopover and free transfer and large continental breakfast provided. Good value for money.
Close to airport, shuttle can be arranged
very spacious room and relaxing carpet of room needed cleaning or replaced with a new one
i was so happy for all.thahk you,hotel Charter
They transfer me at 4.00 AM to the airport for free.Great!
It is very tired, not worth the money at all.... dirty carpets, rediculous bathroom etc
Just used hotel to catch some sleep after arriving early hours and left after breakfast. The bathroom stunk of drains, which also made the room smell.
Excellent service and near the airport. Close to a 24 hour McDonalds and 24 hour supermarket. About 25 lei cab ride to downtown Bucharest.
amability of hotel staff; free internet; shuttle to airport; cleanliness of room; comfort (big room, big TV flat); location, near to Bucharest
The room was nice. Prices in restraurants were high.
the room was very large. clean and comfortable!!! ... very good breakfast buffet, polite staff, a real luxurius 5 star hotel!!!! the swiming pool area... it was not like the photos.... to small
In such a luxury hotel, free wifi internet in rooms should be free of charge.
nothing special really, everything is fine but not outsanding average
Just the shopping The housekeeping no good , they don't have room service , I ask for help in 7:30 pm I was in room 375 and I ask them to have new towel the till me sorry we can help you have wait till tomorrow morning .
Room, meeting rooms, assistance of staff Meal and breakfast restaurant staff
The confort of the room The price - it is too expensive
We were three friends, we enjoyed every minute! The team was excellent and service quick. Definitely go back there!
I found a special offer and wanted to try the product. I liked the bed very much (large and comfortable) and the breakfast (a lot of variety and good food).
location and character of the building.Definitely the best hotel in Bucharest Staff are not quite up to international standards but they try.
I had a business meeting arranged in the hotel so I chose also to stay there. I really liked the Executive Lounge with the view and the privacy for business discussion. Also, great service at the English Bar!
I liked very much the facilities, the location, the decoration and the atmosphere. It took me sometime to make the chek out and teh problems to use VISA cards
I love this property, I travel every other month to Athenee Palace Hilton Bucharest and I really enjoy the welcome back home feeling I get right from the check-in, with a very nice smile, to the health club and of course the famous English Bar. And it's an easy way to top-up my Hhonors account! Definitely a keeper.
I chose this hotel because of the brand and I have to say the service I received was above my expectations. You really get the feeling of all the history and tradition of the hotel, just by having a tea in Le Collonade, their somptuous hotel lobby. I would recommend this hotel for people who want to experience more than a hotel room.
extra costs for parking an internet
Great Value at $95 per night and amazing location. Great staff and super fast and reliable internet. I strongly recommend. The included breakfast is really good . Bucharest is totally worth a visit . It has its unique feeling one will not find anywhere else. The door keys lose their magnetic field easily. Otherwise not much.
great location, luxury,great staff and service. i will definitely return to this hotel none
The staff was very helpfull and the food in the restaurant was excelent! The spa facilities were not so clean.
Very good central location, elegant classical lobby and entrance hall
We were on a tour.Great hotel and location.The hotel broke one of my bags .I am still waiting to see if Hilton will fix or replace my bag
I enjoyed the comfort of the rooms and restaurant: everything is new, very clean, the hotel staff is very kind, helpful and always there. The area where it is situated is very close to the locations I wanted to visit and it was amazing to find such a quiet place being in Bucharest. I will come back here anytime I'm visiting or passing through Bucharest.
It is in a very nice part of Bucharest near to a park There are very nice veiws from the windows at the front of hotel
Good position of the hotel expensive internet services
good location for business and vacation, good restaurant, nice lobby floor 13 like sauna , A/C needs long time to cool, no outdoor pool, for regular rate too expensive
great pool nice rooms we were not aware of the "fine print" about the extra costs associated with the economy rooms. Extra for pool, "free shuttle" to the airport, basic things we thought we were getting only to be charged for. I didn't see that explained to me. Dissappointed, some of the staff was not real friendly, while others were very good and helpful
breakfast shower device
Was located near the indagra fair The restaurant food is expensive and the quality is not up to the price
the view from windows: wonderful
Prices for wireless internet is outrageous. (10 EUR/day while room is 50 EUR). Internet is almost freee in everywhere, so an hotel of this quality should not demand extra fee for internet access.
The hotel is well connected to public transport and easy to reach from the airport as you do not need to cross the permanently traffic locked city center of Bucharest. The rooms and conference facilities are nice, the food and catering service is just perfect for a business stay and event organization. If you want to re-experience communist bureaucracy go there! I wanted to have an invoice for my company which is not registered in Romania in the evening we left. They said it is not possible as an international invoice needs to be drafted and prepared by their special invoicing office. So you need to wait 24 hours for an international invoice and they would not think of mailing it to you. So in the end we decided to let them invoice our Romanian office. Well, this was also an issue as they wanted to have our bank account number for the invoice. Besides all the other standard data. The front desk staff was even having the guts to tell us that is is our duty to have our bank account number with us all the time, that's the procedure!
Generally the hotel was good
Very friendly and helpful front office stuff.Breakfast was very good.The room was comfortable and clean..
efficient personnel, very nice lounge club,late check-out without any problem,casino,balconies and view. small rooms
I am very disappointing after my booking hotel charged some extra which I was. Not aware of it I did many times booking but first time here they charged me like this
Cheap price, not bad location, easy access to the city center. I was under the impression that theft at this hotel. Pretty much to be desired as a staff level of service and friendliness. Prices for some services may be different than previously announced.
It's in an excellent location in Bucharest. The air conditioning in the room was inadequate.
Amazing view. Great room. Excellent staff. Wifi signal in the room was weak.
- central location, parking - Faulty battery to the bathroom, shower broken, noisy air conditioning, disappointing for a five star hotel
big rooms, staff were very helpful, food was great.
Rooms were clean and we did not spot anything (and we tend to be messy about cleanness). The location was excellent with the historic centre and its popular bars and restaurants a mere 5 min walk away. Bathrooms were a bit funny. You had to walk around the room from the toilet to go to the shower room to wash up. Not quite helpful especially if you use the toilet during the night. Just thought to share this but it is not a problem
the room the fact that i asked for an iron and it took 1 hour to get it
Nice position in the city, really in the centre. Friendly staff, breakfast was great, a lot of things availible. The room was very nice and comfortable.
Location AC didn't cool enough
I liked everything about the hotel. we had a junior suite which was fantastic. Only gripe - bar prices about twice local average..also book on b&b basis as they charge €26 for breakfast...to compare a big mac meal costs €2.50...rediculous
The breakfast is very nice and the free internet in lobby is very helpfull. The location is excellent
The nighttime staff was not empowered to make decisions and so was very deferral when asked for help
The staff remember your name. The rooms are fresh and clean. The buffet lunch is excellent. The efficiency of the staff in accomodating requests quickly. The location
the novotel's location is great but the staff was so rude! There was also an extra 150euro (they blocked the money) in case you make any damage to the rooms!
Good situation and staff is very helpful. I did not see any difference between Standard room & superior room.
Very high standard for a fair price.
Good hotel, nice restaurant, friendly and helpful staff none noticeable
Nice rooms, clear, all basic amenities and a very good breakfast Its at some distance from city centre and one needs to plan well given Bucharest traffic.
The staff is really professional - the brakfast excellent - as well as the bar service - the rooms are clean and modern - the fast internet connection - the closer distance to Denta.
The hotel wasn't completely ready. Swimming pool and fitness room weren't available yet. Also the access to the front of the hotel was somewhat chaotic.
size of room, breakfast, hotel staff it is far from the city center without public transportation and also no store around.
The service and the excellent room.
friendly reception Restaurant food poor;no Romanian tomatoes
In the hotel was very nice! That I can`t pay in euro and I must go to searchrumanian money.
Outstanding location close to the centre. Very helpful and friendly staff. Excellent breakfast.
It was not so spacious but the staffs were very kind and friendly. The location was also good. Breakfast was not satisfactory. If they prepare for more fresh fruits and good coffee, guests will be happier.
Sympathy and everybody very professional. Breakfast had good quality. I'll be back again.
Excellent staff, very conveniently situated and a great breakfast. We wouldn't go again unless they sort out the room entry system. Security is so good you can't get in!
Clean, attractive rooms. Free use of computers in lobby. Attentive staff. On weekends water took too long to become warm, and never got quite hot enough.
great staff and location
staff noisy , there was a construction building to near hotel.
excellent and helpful staff, very clean and comfortable rooms, wonderful location
Building Materials of Hotel Cleaness was not 100%
Too far from everywhere. In the middle of car repairers. You really need car or taxi to reach city center andf it takes around 45-60 minutes.This Hotel is still under constraction. No Gym-No Swimming Pool. You have to run showere at least five minutes to get hot water. It is definetely not 4* hotel. Too pricy compared to facilites and location.
Apart from a minor cosmetic defect, everything in the room/bathroom looked as new. Functionally, everything was flawless. The pool, while it comes at a small extra fee, is worth it. The location can be considered a minus, but only if traveling on foot. It is a five minutes car ride from the center of the city.
The View on the Casa Parlamentului. They have rooms with no windows. Be carefull to ask at the desk what view you are going to get as you may be unpleasantly surprised.
the rooms very cold and they not did nothing to repair the problem the staf and services very bad and not profesional
Nice new building. Good breakfast Tooooo far away from the center city. The personal is unuseful...they dont help at all, dont give advices, dont care about the tourists. The only thing that they do for you its call you a taxi...the most expansive one. If you want to use the pool you should pay 15 euro...even if you are a guest!!!!!. If you are visitng Bucharest as a tourist...defintively its not your hotel
There was no TV and when I complait the answer was, we vill fix it tomorrow.
i visited at city no.all was very nice
I do not reccomend booking by credit card this hotel,i did it,and after departure,they charged me 4 things we didn't have from the minibar,so in my opinion the stuff tries to cheat on people,i do not like that at all in a so called "high level hotel".