Would you like to save as your currency permanently or for this visit only?
Hotel is new and clean and just 5 min from otopeni int. Airport! Good for Business. The staff where much unpleasant and not good. The treatment we received was very un-professional and helping! That is the negative part of this hotel.
Located near the airport and outside the city so traffice was minimal. Hotel was luxurius and very reasonably priced. I misplaced my camera either in my room or on the shuttle bus provided to and from the airport. It was not turned in to hotel staff. Restaurant food arrived luke warm and took along time to arrive.
for me it was for business. The hotel was ok. The rooms were clean. Not to much noice and very close to the airport. That was the reason for booking this hotel
There was several bugts in the room
Very conveniently located. From what I can tell, it's the nicest hotel in the airport area. I would definitely recommend staying here if you just need a night to sleep next to the airport.
the swimming pool pool did not open until 10am
Proximity to airport Enrmous fluoresent lit reception,enormous empty rstaurant.Unhappy looking staff
The Plans from the Airport ar landing nearly on the roof
Conviently located next to the airport. It's a steal for the money with all the amenities. Nothing.
We loved the elegance and price of your hotel. I would suggest internet access for hotel guests. The only thing was the air conditioner did not work too well, and of course the planes did wake us up a couple of times.
The air condition did not work it was hot like hell in the room. No hot water in the room.
Close to airport, nice rooms, good recreation facilities, reasonable price, goos transport to airport.
This is a very nice hotel. The staff were very friendly and helpful, and our room was lovely. Although we were there only one night, it was an enjoyable stay. Nothing.
It was extremely close to the airport, which is all we were really looking for, and it offered free parking and free shuttle service. Good breakfast was included in the rate, and the buffet started early enough to make our flight. The room was clean but nothing special. Prices certainly did not reflect comparable services in Romania - they seemed to be based on an international "going rate" which is much higher. The two pillows on the double bed were almost as thin as the blanket, although the front desk did provide two additional on request.
Location near airport Room looked worn, carpets stained.
great menu selection at the continental breakfast; room size, quietness, and cleanliness are all as expected; airport shuttle only needs a short ride to bring you to/from the airport; personnel is attentive to your conversation; nothing to mention at the time
Close to the airport, the best you can have for that 7AM flight... Expensive...
Fitness and Sauna available. Hotel is close towards Airport with exceptable price. Room was to warm and airconditioning did not function. Bathroom was also not very clean
Convienence to the airport. 24 hour facilities take pressure off when flights are delayed.
the friendliness of the staff
Ease of use I was not able to access the wireless internet service
Proximity to Airport Room too hot and therefore uncomfortable and nobody bothered to respond to my request that the air-conditioning be looked at. The windows do open and that solved the problem. Too many TVs in public areas making rather a cacophony of noise.
The stay was good, nice, warm and quiet. The food is not as expensive as the room rate, which is exagerated. It is a good 3 star hotel. Kitchen open non-stop with reasonable food. The hotel staff was very friendly. Our room smelled a bit of cigarette smoke. The air co made too much noise when it was starting to ventilate. I had to wake up twice to lower the desired room temperature to make it stop. Room problem 444 or the whole hotel, I do not know. They all expected and took tips, in spite of the high rate charged for the room.
The room was modern and very clean. The staff helpful, professional and friendly. Good location in the city. All the meals I had from room service and onsite restaurants were very good. On a couple of occasions took a long time to pick up room service dishes even after calling and requesting them to be removed.
Quick check-in, spatious and silent room w/ garden view, nespresso machine, quality room service w/ delicious food. Non-functional bathroom, hand towels located far away from the lavatory. The double bed is actually two seperate beds and they seperate when you roll from one side to another. Central location but still requires 8-10mins for taxis to arrive.
The location cannot be beat as most of what you would want to see is less than a 30 min walk and if you want to cab it is easy and very cheap (1.39 lei per km or about 28 US cents). The hotel has all you could need and rooms were big, well appointed and immaculately kept. Staff was very attentive and the breakfast that was included in our rate was outstanding. We would stay here again in a heartbeat. Truly a 4.5* experience They did not seem to have much information on the immediate local area like reasonable places to eat, groceries and such. Not a big deal as we easily found things on our own. Also no detailed local map for the immediate area.
Location Size of the room Cleanness The room was not at the hotel main building Not as luxury as the hotel rooms Bkfast was served at another restaurant and was of lower quality that the one at the main hotel Money paid could have booked a room at a much nicer hotel Missleading information at the time of the booking. KAYAK should state that the room was an apartment house at another building block and not at the main hotel
i paid for Double studio room and when i come to hotel i was shocked because i though doble studio its better then standard room but unfortunately its simple room which smelling bad and not in the same building where the standard rooms.so i asked how much i need to pay more for to move to standard room and i paid 500 $ its a lots,
The service The food The room The lobby The small parking area in front of the hotel
Very friendly staff. The rooms were nice and clean. The lounge bar has an interesting design. The hotel was very flexible to give a late check-out. The breakfast is good, but expensive. The quality of the wireless internet is poor. The fresh orange juice in the lounge bar was only partly fresh, mixed with a lot of water. The Bali wellness is closed on Sunday and full booked on Saturdays days in advance. Weekend visitors need to book days before arrival.
central location, state of the art facilities and design, good value for money strange smell in the room at certain times, billing issues
A real 5 star hotel, the place around, the lobby, the room, roomservice, the garden, the spa. Excelent!
expensive restaurant - low quality steak
Very friendly and efficient staff. Quiet big rooms. Definitely the best Hotel in Bucharest
Overalll great experience Couple extra blocks from Old Town, Valet Parking Overpriced
It is very tired, not worth the money at all.... dirty carpets, rediculous bathroom etc
airport pick up, owner's attentiveness to our travel needs and ready helpfulness, high quality air conditioning in very hot weather although near airport remote from other Bucharest activities, bathrooms inadequate
very spacious room and relaxing carpet of room needed cleaning or replaced with a new one
Just used hotel to catch some sleep after arriving early hours and left after breakfast. The bathroom stunk of drains, which also made the room smell.
Excellent service and near the airport. Close to a 24 hour McDonalds and 24 hour supermarket. About 25 lei cab ride to downtown Bucharest.
They transfer me at 4.00 AM to the airport for free.Great!
amability of hotel staff; free internet; shuttle to airport; cleanliness of room; comfort (big room, big TV flat); location, near to Bucharest
Close to airport, shuttle can be arranged
Very convenient for airport stopover and free transfer and large continental breakfast provided. Good value for money.
i was so happy for all.thahk you,hotel Charter
In such a luxury hotel, free wifi internet in rooms should be free of charge.
the room was very large. clean and comfortable!!! ... very good breakfast buffet, polite staff, a real luxurius 5 star hotel!!!! the swiming pool area... it was not like the photos.... to small
The confort of the room The price - it is too expensive
Room, meeting rooms, assistance of staff Meal and breakfast restaurant staff
We were three friends, we enjoyed every minute! The team was excellent and service quick. Definitely go back there!
The room was nice. Prices in restraurants were high.
nothing special really, everything is fine but not outsanding average
Just the shopping The housekeeping no good , they don't have room service , I ask for help in 7:30 pm I was in room 375 and I ask them to have new towel the till me sorry we can help you have wait till tomorrow morning .
Good position of the hotel expensive internet services
It is in a very nice part of Bucharest near to a park There are very nice veiws from the windows at the front of hotel
Was located near the indagra fair The restaurant food is expensive and the quality is not up to the price
the view from windows: wonderful
The hotel is well connected to public transport and easy to reach from the airport as you do not need to cross the permanently traffic locked city center of Bucharest. The rooms and conference facilities are nice, the food and catering service is just perfect for a business stay and event organization. If you want to re-experience communist bureaucracy go there! I wanted to have an invoice for my company which is not registered in Romania in the evening we left. They said it is not possible as an international invoice needs to be drafted and prepared by their special invoicing office. So you need to wait 24 hours for an international invoice and they would not think of mailing it to you. So in the end we decided to let them invoice our Romanian office. Well, this was also an issue as they wanted to have our bank account number for the invoice. Besides all the other standard data. The front desk staff was even having the guts to tell us that is is our duty to have our bank account number with us all the time, that's the procedure!
Prices for wireless internet is outrageous. (10 EUR/day while room is 50 EUR). Internet is almost freee in everywhere, so an hotel of this quality should not demand extra fee for internet access.
Very friendly and helpful front office stuff.Breakfast was very good.The room was comfortable and clean..
breakfast shower device
good location for business and vacation, good restaurant, nice lobby floor 13 like sauna , A/C needs long time to cool, no outdoor pool, for regular rate too expensive
Generally the hotel was good
great pool nice rooms we were not aware of the "fine print" about the extra costs associated with the economy rooms. Extra for pool, "free shuttle" to the airport, basic things we thought we were getting only to be charged for. I didn't see that explained to me. Dissappointed, some of the staff was not real friendly, while others were very good and helpful
We were on a tour.Great hotel and location.The hotel broke one of my bags .I am still waiting to see if Hilton will fix or replace my bag
location and character of the building.Definitely the best hotel in Bucharest Staff are not quite up to international standards but they try.
I chose this hotel because of the brand and I have to say the service I received was above my expectations. You really get the feeling of all the history and tradition of the hotel, just by having a tea in Le Collonade, their somptuous hotel lobby. I would recommend this hotel for people who want to experience more than a hotel room.
I love this property, I travel every other month to Athenee Palace Hilton Bucharest and I really enjoy the welcome back home feeling I get right from the check-in, with a very nice smile, to the health club and of course the famous English Bar. And it's an easy way to top-up my Hhonors account! Definitely a keeper.
I found a special offer and wanted to try the product. I liked the bed very much (large and comfortable) and the breakfast (a lot of variety and good food).
Great Value at $95 per night and amazing location. Great staff and super fast and reliable internet. I strongly recommend. The included breakfast is really good . Bucharest is totally worth a visit . It has its unique feeling one will not find anywhere else. The door keys lose their magnetic field easily. Otherwise not much.
I had a business meeting arranged in the hotel so I chose also to stay there. I really liked the Executive Lounge with the view and the privacy for business discussion. Also, great service at the English Bar!
I liked very much the facilities, the location, the decoration and the atmosphere. It took me sometime to make the chek out and teh problems to use VISA cards
The staff was very helpfull and the food in the restaurant was excelent! The spa facilities were not so clean.
extra costs for parking an internet
great location, luxury,great staff and service. i will definitely return to this hotel none
Very good central location, elegant classical lobby and entrance hall
efficient personnel, very nice lounge club,late check-out without any problem,casino,balconies and view. small rooms
I am very disappointing after my booking hotel charged some extra which I was. Not aware of it I did many times booking but first time here they charged me like this
Cheap price, not bad location, easy access to the city center. I was under the impression that theft at this hotel. Pretty much to be desired as a staff level of service and friendliness. Prices for some services may be different than previously announced.
- central location, parking - Faulty battery to the bathroom, shower broken, noisy air conditioning, disappointing for a five star hotel
Amazing view. Great room. Excellent staff. Wifi signal in the room was weak.
It's in an excellent location in Bucharest. The air conditioning in the room was inadequate.
I enjoyed the comfort of the rooms and restaurant: everything is new, very clean, the hotel staff is very kind, helpful and always there. The area where it is situated is very close to the locations I wanted to visit and it was amazing to find such a quiet place being in Bucharest. I will come back here anytime I'm visiting or passing through Bucharest.
The staff remember your name. The rooms are fresh and clean. The buffet lunch is excellent. The efficiency of the staff in accomodating requests quickly. The location
Rooms were clean and we did not spot anything (and we tend to be messy about cleanness). The location was excellent with the historic centre and its popular bars and restaurants a mere 5 min walk away. Bathrooms were a bit funny. You had to walk around the room from the toilet to go to the shower room to wash up. Not quite helpful especially if you use the toilet during the night. Just thought to share this but it is not a problem
big rooms, staff were very helpful, food was great.
I liked everything about the hotel. we had a junior suite which was fantastic. Only gripe - bar prices about twice local average..also book on b&b basis as they charge €26 for breakfast...to compare a big mac meal costs €2.50...rediculous
Location AC didn't cool enough
The breakfast is very nice and the free internet in lobby is very helpfull. The location is excellent
Good situation and staff is very helpful. I did not see any difference between Standard room & superior room.
The nighttime staff was not empowered to make decisions and so was very deferral when asked for help
Nice position in the city, really in the centre. Friendly staff, breakfast was great, a lot of things availible. The room was very nice and comfortable.
the room the fact that i asked for an iron and it took 1 hour to get it
the novotel's location is great but the staff was so rude! There was also an extra 150euro (they blocked the money) in case you make any damage to the rooms!
size of room, breakfast, hotel staff it is far from the city center without public transportation and also no store around.
friendly reception Restaurant food poor;no Romanian tomatoes
Good hotel, nice restaurant, friendly and helpful staff none noticeable
The staff is really professional - the brakfast excellent - as well as the bar service - the rooms are clean and modern - the fast internet connection - the closer distance to Denta.
The hotel wasn't completely ready. Swimming pool and fitness room weren't available yet. Also the access to the front of the hotel was somewhat chaotic.
Nice rooms, clear, all basic amenities and a very good breakfast Its at some distance from city centre and one needs to plan well given Bucharest traffic.
The service and the excellent room.
Very high standard for a fair price.
The room didn't have an iron. I inquired at the hotel before booking, and I was told that there will be one at the reception. It was taken.
Proper Hot water and a shower head hat works The windows are welded shut. based on past experience the rooms are either blazing hot with humidity or freezing cold. never a wiff of any fresh air in the rooms beyond the heavy air freshner which sometimes requires that you change rooms. but it is romania where everything is a deception, with lies, and cheating on every level of society.
it's proximity to the railway station and metro station. close to the bussiness centres like piata unirii, piata romana and piata victoria. comfortable room at an affordable price. allowed an early check-in (8 am). the heating/air-conditioning could be better.
Excelent raport price/quality Breakfast too expensive (1/2 of value of the room for 2 persons)
External appearance, price, helpful staff. Bed was good. Room decor seemed like how the Soviet Union would have done a Quality Inn. Though in the middle of things, the neighborhood seemed a bit questionable.
Everything is standard, like in any Ibis hotel, so you know every time what to expect. In the 21st century is kind of lame not to provide free internet access. Also, few TV channels.
convinence of location nothing
Very convenient to the train station. The room was quite spacious, and the staff was helpful. There was mildew in the shower. They only provided towels for one person. The room was very hot and the only way we could make it cooler was by opening the window, but there were stray dogs barking outside. They allow smoking in the lobby, and the whole place smells a bit like smoke. For location, while convenient to the train and metro, the surrounding neighborhood is not nice.
The location was excellent for anyone travelling by train. The room was big and very clean. It would have been perfect if the wifi was working in the room. They had cables to use the in room internet, but it didn't work either. I had to go to the main lobby and use the code they provided. The metro station was right out the front door. The neighborhood is not that great and it is somewhat of a walk from Metro stations to key sightseeing locations. If you need someplace with all the necessities close to the train station, this is the hotel for you. Overall, a good price for a nice room. The internet did not work in the room.
free internet, clean room, professional hotel staff, good location
perfect for us no
Near the eastern railway station.
This is the second nicest hotel that I have ever stayed in...ever. For the price, I cannot come up with one reason as to why I should not come back many more times in the very near future. I was absolutely amazed by the size and quality of the rooms, the friendliness of the staff, the availability of the many bar/restaurants in the hotel, and most of all...the spa! I was fortunate enough to schedule a marine wrap followed by a Tibet massage. This truly made my trip. I only wish that there are places of this caliber anywhere in the States for anywhere close to the prices paid here. Do not hesitate...book here and make sure you visit the spa. No place can be absolutely perfect. This place has only a few items that bothered me. First and foremost, the staff at the Piano bar were horrendous. I was with a party of four for lunch and he literally got everything wrong with my order with the exception of the water. I ordered bacon-wrapped mutton tenderloin, mixed vegetables with cheese, a cappuccino, and a water. Instead I received a beef ribeye steak, potatoes and onions, and a water. The food was absolutely delicious but, really? Can't even come close? After that, we returned to the same place for dinner but they weren't serving food. We ordered drinks and what came out was not even palatable. I had ordered a Manhattan and received some concoction with whiskey, orange, and cinnamon! It was atrocious. And I am confident that the quality of our drinks was due to our poor tipping from lunch earlier. The location of the hotel was not ideal. It was challenging to find and not as close as I would like to some key places. Overall, take little note of the negatives I have listed as this hotel was leaps and bounds over all but one of the hundreds of hotels that I have stayed in through out my life. (If you are curious, the best was the JW Marriott in Hong Kong.) I had thought about giving the hotel a poor review just to prevent it from getting too popular but that would be selfish and they have definitely deserved a great review.
was ok shower cabin leaked.
staff noisy , there was a construction building to near hotel.
Excellent staff, very conveniently situated and a great breakfast. We wouldn't go again unless they sort out the room entry system. Security is so good you can't get in!
It was not so spacious but the staffs were very kind and friendly. The location was also good. Breakfast was not satisfactory. If they prepare for more fresh fruits and good coffee, guests will be happier.
great staff and location
Outstanding location close to the centre. Very helpful and friendly staff. Excellent breakfast.
excellent and helpful staff, very clean and comfortable rooms, wonderful location
In the hotel was very nice! That I can`t pay in euro and I must go to searchrumanian money.
Sympathy and everybody very professional. Breakfast had good quality. I'll be back again.
Clean, attractive rooms. Free use of computers in lobby. Attentive staff. On weekends water took too long to become warm, and never got quite hot enough.