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The staff was very friendly. Please be aware that this hotel is located in the town Palou. Although this facility is located in the harbor where you see the boats, it has no swimming pool and no sunbathing facilities. We had made a reservation for 5 days but when we saw the location wanted to reduce this. The next day all of the money was taken of the account and no reduction was given. Therefore we needed to pay 2 hotels. The restaurants next to the hotel were not great and very expensive. Absolutely not value for money. I would not go back! We went to residence il mirto at Capo d’ orso. I can recommend this.
Great location Rather noisy TV at breakfast, shame bar was never open as not high season
The location of the hotel in the center of Palau was excellent, also the rooms were very cosy and the staff very helpful and friendly.
It was a perfect base to explore the east coast of sardinia.Good restaurants and the peace and quiet in the evening.Shower excellent Overpriced for what it is.The superior rooms are in my opinion not superior and you only get a small port view and without any seating for the balcony as it is impossible to get 2 chairs on it.Overall I was disappointed as I didn't feel I got what I had expected from the pictures and description of the rooms from the hotel.Breakfast was from 7.45 but you must then wait 15 mins while they go and buy the bread for the breakfast.If the reason for this is the shop is not open until this time then they should make the time for breakfast from 8am or later.
the amability of the personal trying to solve any problem. the views of the room
Close to the port, the city center, and the ferry.
The staff and facilities at La Vecchia Fonte are excellent and everyone speaks adequate English and is patient with broken Italian. Everyone was pleasant and helpful at all times. The facility is very nice for Palau and meticulously clean - so it is a perfect match for the professional staff. There is a street market in front of the hotel that starts at 9 pm each evening and all day on Fridays. Probably should be disclosed so that guests who are light sleepers can stay in a room not on the street side.
that palau was central to a lot of good locations if you had a car the car park in front of it . as we had paid for sea view
the location to facilities and area. very good no pool, even a small cool off tub would have been usefull
Location, interior, room (we had asked for double room with bath tub), staff, presentation, breakfast, all wonderful. It would be great if the price was not so high, so that we could have stayed longer, but it is understood that hotels are never inexpensive. It certainly deserves 4 star, as nowadays it is difficult to see the quality in 4 star hotels.
Fantastic view from the upstairs balcony. Friendly helpful staff. Free bus to the beach every day. Good quality beds and very clean. Plentiful breakfast in mornings. Overpriced for what is effectively a 3 star hotel. Dated decor in general. Lots of noise in the mornings from firstly the cleaners (8am) and then by some builders using powertools below the hotel at around the same time. Food stuff, although plentiful was ok but not especially good enough quality for a hotel in this price category.
Nice layout of rooms around the small pools. A small "terrace" on our room, though not all rooms had this. A nice view over Palau and the smaller islands. Good location above Palau. Clean, average sized-room. Bed & pillows very hard. The person on reception when I tried to check out did not seem to know what he was doing. Hard to find - even with a sat-nav. (Not a problem in April, but) very limited parking.
Location - nice, convenient small town with choice of restaurants. Nice port.Great beach. Perfect place for a relaxing break at an affordable price. View from the restaurant is sublime. Mateo at reception way exceeded all our expectations in terms of customer service. This hotel has so much potential, and although fairly new - I doubt it will ever reach it. Situated a 10 - 15 minutes walk uphill from the town this hotel has the perfect space to be a relaxing haven overlooking the town below - however - the management try to extend the town into their hotel by playing loud music morning and night. NO soundproofing whatsoever in the bedrooms & furniture oversized for the space.
Friendly staff at desk and restaurant. Very good value for the evening dinner with a good selection of food. Breakfast very good. Pool area was very clean and relaxing. Pillows in the bedrooms were were flat and hard. Only had one per person in the room. Better information on local amenities and activities.
The view from the terrace is breathtaking, simply great and location is quite and relaxing! It is at most 3*** standard: Rooms are very dark and have no balcony but a hallway where people always pass in front of your room. Reception staff was not helpful and very uninformed about everything (e.g. transportation). Breakfast was terrible and only refilled on request, staff seemed not to care and you make you feel uncomfortable. Beach is far, approx. 20min walk down the hill.
Our room had a 'sittinig area' with partial view on the sea. Our bedroom area had a view on a parkinglot and a piece of fallow land. The style was very oldfashioned. The bathroom was sad. The pool was much smaller than it looks like on the pictures. There were plenty of stairs and no elevator. Anybody with any type of walking isue would not be comfortable. There was a bus going and coming from the beach, 2x a day, and the beach was far away. The breakfast was a bit sad.
Comfortable, clean, good pool, frinedly staff. We enjoyed our stay Quite a walk from the town centre.
gret view from the top of the hill over the islands and the snow covered peaks of Corsica
good views too loud music around the pool for no reason, lack of pool bar or coffe facilities/snacks round the day.
Very friendly staff, went out of their way to help us.
Nice staff, very well situated in Palau (near the town center and the port). Very nice view of the sea form a private terrass. Room very clean. Nothing...
Everything ok. Non
Service and location were great, breakfast was fresh, sea view was imasing. it is a bit old furnished, but with the great service it does not matter. It is the best hotel you can get for the price.
I arrived by ferry and, on my request, they picked me up by car at the port (we had no car). The location is definitely not so great (Palau itself is not very nice among other nearby places in Sardinia), a bit old fashioned. No fresh food for breakfast.
Helpful staff. Good accommodation. None.
touring the islands! no :)
We were in the room with a veranda on the 4th floor. It was very nice with a view of the town and valley although it was too hazy to see the ocean. The room and bathroom were big and comfortable The stafff were helpfull and kind and spoke English. There is an incredible supermarket 5 minutes away (SuperPan) if you want picnic items or cold beverages for the room. The breakfast was good with the best made-to-order cofffee of our month long stay in Sardinia. I will stay here again when I return. No safe. We did not have a car so walking to Bosa Marina took 35 minutes instead of the advertised 20 minutes. A long way to haul beach gear although we did it. The buses or tourist train run infrequently to the beach.
breakfast was brilliant, lots of choices and fresh croissants coffee at breakfast wasn't very nice, also we had an odd arrangement in the bedroom as the window/door looked out onto a blank wall. It was a triple
Request a room with a view as the rooms higher up have wonderful views. The hotel staff are very helpful and the room was very clean. Overall a very nice stay.
hotel design, excellent coffee, very friendly staff, great place for young single trendy - not for family room was quite a small, better variety for breakfast, no car park (off season is no problem to find a spot cross the strat, otherwise...?)
Friendly staff, helped us with information about La Madalena and car rental. It's easy to park your car in the street in front of the hotel - very important when visiting Sardinia, since it's extremely difficult to get around without a car. Breakfast was very good. The room was pretty comfortable, and everything is brand new. Although it's in front of the pier for ferries to/from Palau, the location is not the ideal one if you plan to visit beaches on the main island of Sardinia. Roads from Palau are winding and it takes long to come and go, not to mention the costs of taking the ferry every day. I would recommend it for one or two nights only, just the time to see the beaches on La Madalena islands.
Proximity to the sea and the quality of the rooms no
Excellent room, completely renovated at high modern standard ( quality furnitures, elegant bathroom, flat screen and free internet connection). Staff friendly and helpfull. Brillant value for money. Really nothing, it has been an excellent holiday
Decoration of the room, the ocen view. Mattress was nor soft enough
The bed was too hard
High quality accomodation in the downtown, superb beaches arround, a lot of excellent restaurants in the city. A little bit noicy on the terrace as it is just on the road and in front of the busy port, but over the time you feel it as a part of life.
Great location, extremely helpful staff, excellent breakfast, modern rooms No private parking, which is a problem given the central location. Rooms could be a big bigger.
Great location right in the harbour. High quality rooms and fittings. Nice breakfast on the open terrace. Easy to get to (the ferries are every 20 mins) Tip - don't take your car accross to Maddalena, it costs an extra €20 and its difficult to park if you're staying in this hotel....if you want to tour the islands rent a scooter when you get there. Nothing
Excellent location overlooking the port, wonderful view from breakfast terrace, the rooms were all beautifully furnished and equipped especially the bathrooms with spacious shower area, convenient free public parking and excellent breakfast with plenty of fresh fruit available, great restaurants in vicinity. We had problems with the air con system, it was very noisy at night compared to other hotels that we have stayed in. Poor recommendation from hotel for restaurant on the first night.
The view of La Madellena.. Unfriendly staff and poor breakfast. No restaurant.
Beautiful sea view, nice reception staff.
Spectacular view The hotel is jaded, tired and in need of renovation. Too expensive for the standard of the hotel. Obviously had better days but kept the price level.
It is very noisy and the bar is closed in the evening.
Lack of English speaker staff
Good location They had a band on Saturday night that played (bad music) until 1am - very hard to get to sleep. The staff were not very friendly. The breakfast was bad.
it was clean except cleaning I liked nothing at all
The maids called at the doors from 7.30am asking for linen / towels change.
cool rooms, enough storage place, friendly staff, possibility of a shower the last day even after leaving the room Thin walls: noise from early in the morning
Good views Anything
The location was great and had a very comfortable bed.The studio was spacious and had everything we needed. The restaurant,shop and pool had closed.I would advise that you need a car to stay here.
Very nice location for everyone who likes relaxing on the beach or try watersports in the nearby Porto Pollo. Very friendly people. We arrived at 1PM only to find out that the reception reopens at 5. When we finally got to our room... well, I might complain about the old small TV set or lack of wifi but when we realized there was no air conditioning, with +34 'C outside, we were really disappointed.
Nice appartment, close to the beach; great pool, big and with clean water; trip organized by staff Noice in the evening, animation for guests organized by the hotel
An ideal place for family vacations, the location is truly gorgeous, a lot of other good places within 0.5-2 hour drive from there. Their own restaurant is incredibly good! The beach is a bit distant from the appartments
The views from the room were excellent over the harbour and the sound between the island and the mainland. The room was spacious with two balconies, and the bathroom was recently refurbished to a good standard.The position of the hotel near the town was also good, within easy walking distance. The air conditioning did not work and this made it rather uncomfortable as the temperatures were in the mid 30s C in the day and not much less at night. However, we were given a small reduction in the cost We felt that the furniture was a bit spartan and there were no chairs in either of the balconies so we could not really make the best use of them. The food in the restaurant was also quite basic, mostly from machines with a very limited range of fresh items. Although being refurbished it did have some way to go before we would be able to recommend it.
Large and light room with a spacious balcony with a splendid view of the ocean. breakfast could be better.
The way the hotel has been designed to take advantage of its great location (e.g patio bar looking out over the sea etc) The running machine in the gym needs to be replaced with a more robust machine.
the view, the beach the rooms and the food, could be a lot better
Nice enough little place, and great setting. Reception staff not overly helpful at times.
Very nice location,plenty of room and numerous facilities for use in hotel plus a short walk to multiple restaurants and bars
On arriving at the hotel, we were stunned by how beautiful it is! The rooms were typically sardinian and really beautful, and the pool and private beach couldn't have been better. The food - wasn't much choice at breakfast and although more choice at dinner it was quite bland and tasteless. Would highly recommend eating out in nearby Porto Quato or Porto Cervo.
Location is excellent, nice private beach. Sea facing rooms have fabulous view Front desk staff need to be more friendly and less aloof. Smaller pools needed cleaning to remove algae.
the view and the position too expensive, even if it's Costa Smeralda
hotel staff friendly and efficient gym facilities very poor
Breakfast was a poor for the price no basic items like toast or bacon tomatoes ect
The hotel's structure and restaurant. It was a little difficult to find by car. The parking was a little far and there was no porter to carry the luggage at night. The parking was not cheap (around 20 EUR per night).
The private boat was the only thing that makes this hotel comparable to other beautiful hotels on the island. The service was distant, cold, anything but welcoming, staff are not client savy. Never ever go to this hotel with kids, they are not welcome by staff or guests. By the way, the north of the island is overrated. They dont have a beach!!! The ones that are close are terrible and full of tar.
The Hotel was very good rated, but I had some doubts from the pictures. However, it is a versy nice hotel, which is build on the hill in a kind of bungalow style, but all bungalow's are connected. So you feel like having a own appartment/house, but are in a complex. nice. very nice view, ok breakfast, big rooms, big balcony, friendly personal. Good! The good beaches are a bit away, but there are some, so don't worry.
The friendly staff is exceptional. Good location and good price. Everything was perfect
The food was very good with a variety of different menu's throughout the week and good local wines. Breakfast was also good. The waiting/bar staff were exceptionally helpful and accomodating. The hotel has nice views and is nicely decorated with a huge selection of information on places to visits in the library. You will definately need to hire a car to stay here as it really is quite isolated and roads are too dangerous to walk on. There are far too many steps - to get from the hotel to our room, we had to walk up 40 steps in total. We are young and fit but that would be difficult for anyone outside of this category. Just a silly thing, the maids tend to turn up at different times each day which is an inconvenience when you are trying to relax, they don't stop talking!!!!
The athmosphere, the staff, the location
Excellent location, very friendly and attentive staff. Great food, great pool. The room was large and clean with a private terrace overlooking the sea.
Relaxing no hassle do as you like hotel with a view to die for Could benefit from a greter variety of food
staff, restaurant there is no beach in 100 meters as it was in the description.
Great breakfast by the pool, really nice and romantic, very pleasant scenario. Few rooms, few people. The room had a gorgeous view. Although the hotel is closer from the village, it is more convenient to have a car if you want to explore the surrondings or go out for dinner.