The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Some guests mentioned that the hotel's toiletries were not up to standard, so it might be a good idea to bring your own to ensure a comfortable stay.
Several guests reported poor Wi-Fi signal in their rooms, so if a strong internet connection is important to you, consider checking the signal in your room before settling in.
The hotel is conveniently located near several attractions such as Aluxes Eco Park, Misol-Ha Waterfalls, and the Pre-Hispanic City and National Park of Palenque, making it a great base for exploring the area.
Some guests mentioned issues with the lighting in their rooms, so if this is important to you, consider requesting a room with good natural light or adequate lighting fixtures.
A few guests reported issues with cold water in the shower, so it might be wise to confirm the availability of hot water in your chosen room.
The hotel provides mosquito nets, but some guests still encountered mosquitoes. Consider bringing insect repellent for added protection.
Many guests appreciated the complimentary breakfast, so be sure to take advantage of this offering during your stay.
The hotel offers airport shuttle and additional shuttle services, which can be convenient for getting around the area. Inquire about these services at the front desk.
Some guests mentioned spectacular garden views, so if a view is important to you, consider requesting a room with a garden view or balcony.
While some guests found their rooms clean, others reported issues with dirty rooms and linens. Upon arrival, it may be wise to double-check the cleanliness of your room and linens to ensure a pleasant stay.
