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The staff was exceptional accommodating my needs and everyone that I had contact with was exceptional friendly and helpful.
Bar and restaurant staff was very friendly all around. Pool area was nice. Food was good. Beach staff were fantastically friendly and helpful. We loved being beach front! The internet connection (which we paid for) never really seemed to work for any of our group. The DJ by the pool was terrible. Music was certainly welcome, but he just did a terrible job reading his audience/crowd.
Location Paid for bed and breakfast but did not receive breakfast included.
The beach No free internet, lack of pressure in the shower, the restaurant selections, and limited menu selections.
was charged 5 dollars for an expired snack that was in the stocked bar, you can get free internet access at Mc Donalds but not at a Hilton. No continental breakfast , Holiday Inn charges 50.00 less and has an excellent breakfast. The parking situation is aggravating. The gate does not work predictably, at guest has to pay to park ? I understand if you were not an actual over night guest, but that was ridiculous. So many people have problems with the exit gate, there would be 4 or 5 cars waiting to get out behind that one confused guest. The little things were so over priced it made you question everything about the Hilton's ethics because it was obvious you were being exploited. The positive, great coffee, excellent house keeping staff, friendly staff in general and nothing competes with the Atlantic Ocean for it's beauty. Very nice gift shop. Quiet at night, no rowdy guests. Very good security, I felt safe.
They had a "special floor" for cut rate rooms. It was a view of the roof with loud ugly air conditioners! Gave us the worst rooms with no balcony.
Breakfast is super bacon etc. Swimming pool is having aircon giving a nice temperature in the summer period, location directly on the beach, a bit more expensive but good quality, good self parking Only few resturants in area, need to pay for internet but better quality than on other hotels, hotel did charge almost 4000 USD on my credit card at arrival and returned them at departure 3 days later - this is not the normal way hotel normally only reserve don't collect will write to hotel about this!
The peace, relaxation, extreme comfort High price on everything
We loved that there was an adult only pool - it was quiet and there was great poolside service. The onsite restaurants were all delicious and the hotel was clean and felt luxurious We book an ocean view room, but to see the ocean you would have to lean over the balcony and look left. The beach was very rough during our stay and there are lots of big rocks that make it dangerous for swimming
The room was cleaned twice a day. Our room was very nice. All the amenities you could ask for. The breakfast buffet was 2nd to none.
Treatment was excellent, always got a yes for all my requests.
The spa was amazing. Fabulous right up until we checked out and here was a huge line with staff who seemed confused about how to check people out. The breakfast buffet included with our rate was fabulous. The lunch food by the pool was delicious- lobster rolls, sandwiches, fries, fruit. The pool side service was excellent. Gym was very well equiped. One rude waitress at breakfast but the rest of the staff very helpful and friendly.
Staff attended to our young family with frequent room cleanup and towel refresh. Buffer was diverse and dlicious. Family pool was large and they provided floats. Staff knew our son by name and were engaging and helpful. Facilities were clean and well appointed. Cost was spectacular given the value- an unusual rate was secured through kayak. We would have paid at least 2x what we did. Five stars all around Family rooms were together (good) and around the elevator (not great). Given that, we could not hear any disturbance from our room.
swimming in nice two outdoor pools ,relaxation at ocean beach
It is the perfect get away hotel if you wanna be close to home but yet away, I
The staff was excellent, courteous, helpful....they went above and beyond to make sure we were comfortable. Excellent restaurant. Perfect location. Would return in a hear beat!
The room was comfortable and had a nice view. The menu at the restaurant is a little dated and, therefore, limited. Check in was oddly laborious, so was reaching the concierge on the phone. The toilet did not work and the plumber arrived at 11 pm to fix it but fix it he did.
Great room. Great location. Better than the reviews. We had a wonderful stay in a large, comfortable and clean room. Nope
Everything was brand new, Service was wonderful. Took longer than expected to check in. Check in time is 3pm we got to our room at 4:25pm. They accommodated us so we could change and enjoy the pool. Fortunately it was a sunny day. When we got to our room we were not disappointed. Gorgeous 2 BR condo and plenty of room for a family of 5. Large balcony, 20th floor with a view of the ocean, waterway and all the way down the coast. Only stayed for a weekend, but wished it was at least a week. Pool, Hottubs, & kids facilities were awesome. Right on the beach with Chairs and umbrellas you don't have to pay for. The marketplace needs a little more inventory, but a Publix is right down the road. I hope to go here again in the near future and stay longer. One more thing...No time share pressure
Went for a long weekend villa was beautiful. right on beach. Would recommend.
The workers were very pleasant!
Right on the beach, staff friendly and helpful. Family atmosphere.
the cooperated staff and beach is very interesting. no bussiness centre to use computer for internet.
Close to the beach. A separate pool for kids. Very kind personnel. Free wi-fi. Good ratio quality/cost Is not too close to Palm Beach. There are not so many actractions close by.
Staff was very hospitable, food was very good and priced reasonably which would be a reason to recommend it to others, and why we would come back Could be updated and more activities for teens
nice appartment not enough beds at the swimming pool
The friendly staff. No
First of all they did nit receive the booking confirmation from the booking.com. So I had nor the room I booked nor the price I booked it.
Location on the beach, poolarea and big well equiped rooms. Helpfull staff. Next time we will stay for a few days more. Nothing.
The suite was clean and spacious. It was convenient to have a kitchen while on vacation, so we did not have to eat out for every meal. The only thing that threw us off was the price. Over $500 for 3 nights seemed a little much.
There was always something to do! The fold out couch was not very comfortable.
Spacious grounds the adult fitness in the big pool in the morning ease of beach access many various activity liked the new wrist bands for door and elevator access The parking lot resurfacing took 4 days which closed over 40 parking spots. At the wine and cheese reception no paper plates which left everyone holding crackers cheese and grapes on napkins felt pretty low class for a Marriott resort. The beds were pretty soft for my liking, as I enjoy a firmer mattress