Universal Hotel Neptuno - Adults Only

The hotel's restaurant provides an ideal setting for breakfast and dinner. It offers an amazing breakfast and excellent food. However, some guests have mentioned that the cooked breakfast is not great.

The hotel's location is close to the beach, airport, and public transport. It offers easy access to multiple places of interest by foot. However, some guests have mentioned that the area can be very busy along the waterfront, especially during peak season.

The pool area is lovely and includes a pool bar. However, some guests have mentioned that the closing time of the pool is too early, and the indoor pool is closed. Additionally, there were some concerns about the outdoor pool being full of drunk individuals during the day.

The staff are described as very friendly, helpful, and accommodating. They speak a range of languages and are genuine and happy. However, some guests have mentioned that the staff can be useless and inconsiderate, and the room keeper's service was not satisfactory.

The hotel offers a fitness center, beach access, and bicycle rental. Additionally, it provides special diet menus, a bar/lounge, and a coffee shop. However, some guests have mentioned concerns about the internet speed and the availability of a kettle in the room.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach comes highly recommended.

If you prefer a quieter experience, consider visiting in April, which is considered the low season. This may offer a more peaceful stay compared to the peak season in August.

Some guests reported noise disturbances from nearby bars and clubs, particularly during peak season. If you are sensitive to noise, consider requesting a room away from the street or bringing earplugs.

The hotel's proximity to Palma Aquarium and Palma Beach makes it convenient for guests interested in exploring these attractions. Take advantage of the beach access and nearby golfing opportunities.

While the hotel offers comfortable rooms, some guests found the rooms facing the street to be less desirable due to noise and other disturbances. Consider requesting a room away from the street for a more peaceful stay.

If you have specific dietary requirements, consider inquiring about the availability of special diet menus at the hotel's restaurant. This can ensure a more tailored dining experience.

The hotel offers a shuttle service and is within a 15-minute drive from Son Sant Joan Airport. Consider utilizing these transportation options for added convenience.

Some guests mentioned that the outdoor pool closes early, which may be a consideration for those who enjoy evening swims. Check the pool hours in advance to plan your pool time accordingly.

Families with children can take advantage of the child pool and cribs available at the hotel. These amenities can enhance the comfort and convenience of family stays.

The hotel staff are noted for being multilingual, which can be particularly helpful for international guests. If you speak a language other than Spanish, you may find it easier to communicate with the staff.