Forest Glade Spa & Hotel Pamporovo

The hotel offers a restaurant and bar/lounge with tasty food, and the breakfast is described as huge and delicious by guests.

The hotel provides excellent spa and wellness services, including saunas, pools, and massages, although some guests mentioned issues with the cleanliness of the pool and jacuzzi.

Guests have praised the friendly and helpful staff, who are described as super polite and always with smiles on. However, some guests mentioned issues with the unfriendliness of certain staff members.

The rooms are described as clean, comfy, and spacious, with good heating and available entertainment options. However, some guests mentioned issues with the lack of certain amenities and cold temperatures in the rooms.

Some guests mentioned a huge problem with parking, especially in the evening, so it's advisable to plan accordingly when bringing a vehicle.

Several guests praised the beautiful location and recommended choosing a room with a view, especially those facing the forest or mountains.

In snowy conditions, guests found it helpful to have snow chains for their cars and appreciated the staff's assistance in providing them.

Some guests mentioned that certain room types lacked expected amenities such as balconies, minibars, or sufficient storage space, so it's advisable to review room details before booking.

Guests noted limited dining options in the vicinity, so it's recommended to plan meals in advance, especially for lunch, as the hotel's restaurant may not always be open.

While some guests enjoyed the spa facilities, others found the water quality in the pool and jacuzzi unsatisfactory, so it's advisable to inquire about the spa services before booking.

Guests experienced difficulties with parking, especially in the evenings, so it's advisable to consider the parking situation, especially during peak times.

Some guests mentioned that the hotel rooms could get cold, especially during winter, so it's advisable to pack warm clothing and inquire about the heating system.

Some guests reported issues with housekeeping, including infrequent room cleaning and towel changes, so it's advisable to inquire about the frequency of housekeeping services.

Families with children appreciated the hotel's facilities, such as the indoor play area and special playroom, making it a suitable option for families.

Some guests noted a lack of room service for daily cleaning and replenishing of bathroom accessories, so it's advisable to confirm the availability of such services before booking.