Pamporovo Hotels

Fantastic views from the room

Swimming pool was not open and the pool table did not work

The whole service was first class and location excellent

The Smilen Hotel is a superb 'boutique style' hotel set in the western Rhodope mountains. It is recently opened and has amazing views of the beautiful countryside.It is an excellent base for walking or touring. All the staff were friendly, helpful and very kind, and the food was reasonably priced and of a high standard. Our rooms were large and had sofas and chairs, a fridge and tea/coffee making facilities. The bathroom was very well equipped and spotless. The hotel also has a lovely steam room and sauna, and a 'relax room' with day beds looking out over the countryside. All the amenities are of a high quality.

There were none!

The hotel is in a very quiet nice area, the view is excellent. The rooms are large and clean.

The problems that we faced is that the hotel staff barely speaks english and it was a problem for us to communicate ; another problem was that during our staying they didn't clean the room at all although we stayed for 4 days.

they let us book while the hotel was closed, so there was no real heating. The furniture strongly smelled plastic but we couldn' t open the windows as it was very cold in the beginning ( we had an portable electric heater for a whole studio)

I liked the position of the hotel, literally in the foot of the mountain. A 3 minute walk and you're in the ski piste ready to start skiing. The hotel in itself is picturesque and stunning especially when covered with snow.

I believe that most of the rooms are for sale or already owned, therefore only the locals and very few foreign tourists use this hotel. So not alot of stuff going on in the evenings.

Very nice, clean hotel. The staff was friendly too. The room however was terribly cold.

The quietness, the views, the spa and pool. The rooms are large and comfortable although they have rather thin walls.

We could not use all the facilities like bowling or massage because they were not open during our stay there. One should pay attention to the check at the restaurant - sometimes it may contain products you dind't have on your plate.

Very friendly staff, big rooms (but simple), good kitchen

very difficult to find the hotel and too far away from the village (Pamporovo), and the SPA didn't work in the summer

Very quiet and relaxing

They needed half an hour to complete the invoice

location in a forested area; comfortable room; minibar reasonably priced; free parking; very quiet environment, good site for exploring the Rhodopen mountains.

breakfast started much later than announced, causing waste of time in planned day activity; did not provide buffet breakfast, as advertised, during the week, only during the weekend.

Well situated to the bars and restaurants in the main centre. Nice and clean rooms with good english speaking staff.

The hotel staff was very nice, breakfast was good, good view from the room.

Parking is actually not available and no transport to the ski lifts.

I visited Dafofska hotel for only one night, but this didn't stop me from from enjoying my experience there. First of all the hotel staff were very friendly and helpfull at all times. After a great night of sleep, I was impressed by the fresh breakfast included with the room. I would definatly recomend this experience to anyone who is looking for nice, relaxing break that is also very affordable.

IT was very clean and the room was very spacious with all needed appliances. The staff was very nice and responsive.

We were not informed prior our arrival that the restaurant and the Swimming pool, SatTV and heating do not work outside of the ski season so we had to go to the near town to get some food and drinks. The hotel is reachable ony by car and if we didn't have a car we would have to walk about 3-4 km to the Pamporovo resourt to find a place to eat. If we new that facilities do not work at this time we would not have chosen this hotel. It made our stay not so pleasant.

Nature, Friendly staff, good breakfast, spa

jaccuzi was out of order for 4 days