Hotel Iva & Elena
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Amenities at Hotel Iva & Elena
- Room service
- Airport shuttle
- Meeting/Banquet facilities
- Laundry facilities
- Hairdryer
- Babysitting or child care
- Hot tub
- Sauna
- Refrigerator
- Bicycle rental
Things to do
- Bicycle rental
- Pool table
- Hiking
Pool and spa
- Sauna
- Hot tub
Accessibility and suitability
- Elevator
- Designated smoking area
Dining
- Minibar
- Refrigerator
Services and conveniences
- Room service
- Meeting/Banquet facilities
Family friendly
- Babysitting or child care
- Playground
Parking and transportation
- Airport shuttle
Bathroom
- Hairdryer
Laundry
- Laundry facilities
General
- Storage available
Reviews of Hotel Iva & Elena
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is perfectly situated at the ski lift, making it an ideal destination for winter sports enthusiasts. The high season is in March, offering great skiing conditions.
How is the food quality at the hotel?
Guests have praised the delicious food at the hotel's restaurant. However, some have mentioned that the menu items were occasionally missing, and the breakfast had limited variety.
What can I expect from the hotel's customer service?
The staff at the hotel has been described as friendly and helpful, although a few guests have mentioned encounters with less polite employees.
Is the hotel clean and comfortable?
The hotel offers clean, comfortable, and cozy accommodations, with some guests noting the rooms were tidy and stylish. However, a few guests have mentioned that the hotel was seriously understaffed during their stay.
What is the parking availability like at the hotel?
The hotel offers free parking, both open and covered, providing convenient options for guests with vehicles.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for an Apartment
Several guests recommended booking an apartment for a more spacious and comfortable stay, especially compared to the small double rooms.
Consider Room Temperature
Some guests mentioned that the rooms can become excessively hot, even with the heating switched off, so it's advisable to check the room temperature upon arrival and adjust as needed.
Check for Double Bed
If you prefer a double bed, it's recommended to confirm the bed configuration upon booking to avoid the possibility of receiving two single beds instead.
Explore Nearby Ski Lift
The hotel is perfectly situated next to the ski lift, providing easy access to the slopes, making it convenient for skiing enthusiasts.
Be Mindful of Check-in Charges
Guests noted that early check-in may incur an additional cost, so it's advisable to clarify this policy in advance to avoid any unexpected charges.
Consider Understaffing
Some guests mentioned that the hotel was understaffed during their stay, which affected service levels, so it's worth considering this aspect when planning your visit.
Request a Room with a View
Opt for a room with a balcony to enjoy the spectacular mountain views, as recommended by several guests who appreciated the scenic vistas.
Be Aware of Sauna Area
A few guests found the sauna area to be small and uninviting, so it's worth managing expectations regarding this facility.
Pet-Friendly Hotel
The hotel is pet-friendly, making it a suitable choice for guests traveling with their furry companions, but it's advisable to confirm the pet policy and any associated charges in advance.
Check Restaurant Service
Some guests experienced delays in restaurant service due to limited staff, so it's recommended to plan dining arrangements accordingly.
Location
What's nearby
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Iva & Elena
KAYAK's top tips for your stay at Hotel Iva & Elena
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Distance to city center | 0.4 mi |
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Nearest Airport | Plovdiv |
Distance to airport | 30.4 mi |