Hotel y Centro de Convenciones Jardines del Lago

The room was clean and big. Breakfast was very delicious. The staff was super nice. The beds were very comfortable.

Great hotel location is great, but need street lights to hotels from main street at night. It was a bit confusing on there to check k-in at first cause it was not labeled for the customer.

The breakfast buffet is amazing! The restaurant in the lodge serves good cocktails. The buffet breakfast was amazing, worth it! The coffee shop Flor wished it was open earlier. Dinner food options not as good as restaurants on Santandar.

Property is extremely nice and well maintained. Comfortable beds. The property is beautiful! All facilities are well kept up with and it gives us the Guatemalan Mayan feel we were looking for during our trip.

The friendly staff, the gardens, the beautiful view of the lake. The facilities and the breakfast. The staff was always nice and friendly. The staff was incredibly helpful. The staff was super nice.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lake comes highly recommended.

The hotel experiences low season in March, which could be a great time to visit for those looking to avoid crowds and potentially get better deals.

The hotel is conveniently located near attractions such as the Church of Saint Francis and the Panajachel Municipal Market, both within walking distance, making it easy to explore the local area.

Some guests reported noise disturbances, particularly from events like weddings. It may be beneficial to inquire about any ongoing events during your stay and request a quieter room if necessary.

While the hotel offers beautiful views and well-maintained facilities, some guests noted that certain rooms may be in need of upgrades. It could be helpful to inquire about the condition of the specific room before booking.

The hotel provides shuttle services for an additional charge and is in close proximity to boat piers, making it convenient for guests to explore the area and access transportation for excursions.

Numerous guests praised the delicious breakfast spread, highlighting it as a great value. It's recommended to include the breakfast option when booking.

While the hotel offers dining options, some guests found the dinner service to be lacking. Exploring nearby restaurants for dinner could provide a more satisfying dining experience.

Many guests appreciated the well-kept gardens, the private area by the lake, and the infinity pool. Taking time to explore and enjoy these features can enhance the overall experience.

Some guests experienced issues with service at the on-site cafe and restaurant. Managing expectations and exploring dining options in the surrounding area could help ensure a positive dining experience.