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Clean, nice atmosphere, good complimentary breakfast Better if they provided drinking water , milk/creamer and sugar in the room
I have no complaints other than the room carpeting needed a good shampooing, but everything else was nice & clean. I would definitely stay at Best Western again but would do it more often if they ran some discount specials. Their location was great and many amenities. Staff went above and beyond and I was shocked at their breakfast and how much was included. It was by far the largest breakfast spread I have ever witnessed offered by a hotel.
Hard beds and they had used some kind of room freshener or cleaner that burned my eyes and nose all night.
No towels. No phone or clock maybe unplugged did not investigate tangled wiring. No staff after 8, no staff or coffee at 6am. Bed ok pillows were not ok really hated the experence even Germany was better thats saying something. It was place to sleep ptl.
Location Bathtub didnt drain it had hair in it. The towel had a clumpnof hair in it as well. Beds were hard as rocks.
It was exactly where I needed it to be; the room was spacious and quiet. Just perfect for my needs. I have read several negative reviews. I have no idea what these reviewers are talking about--or where they might have stayed. My experience was just fine!
The room was not very clean. I have young children and i wouldnt let them play on the floor
Very Friendly staff, it had a slight mildew odor and the shower in the bathroom the hot water took too long to get hot and it did not drain down during the shower so you were standing in water while showering
location lamps broken ,ac didn't function properly,bed sheets stained, and towels old stained and not enough.
The location was great! Although it was not advertised, they were accommodating about having a refrigerator in each room. When there were not towels in the room, they provided a limited supply. The smell of smoke was pervasive throughout the building (except the lobby). We had requested a nonsmoking room; however, the room reeked of smoke. A room change helped, but the smoke odor was still present. 1st room had used sanitary napkins in trash.
Friendly staff, very helpful. Quite room. I would stay there again, and recommend it. Nothing
The location. Everything else. There is really no staff at this hotel, you need to ring a bell at the front desk and wait for someone to come, which is a young teen in shorts and tshirt. There is no common area to speak of, the room has a smell, & hair in the shower.
N/A Smell Air barely worked Owner had a bad attitude They gave another quest access to my room
The location and the price The climate control was either tropical rainforest or Sahara desert.
Everything & Everybody & the room Nothing
Everything from the appearance inside and outside, the Customer Service of the employees/Owners, the cleanliness, the location, the size of the room, the comfortable atmosphere, the meals at the attached restaurant, the price, the microwave and mini-fridge...Everything! I'm not just saying this: when I return to Intercourse, PA, whether it is to visit Strasburg Railroad, Miller's Smorgasbord, Bird-In-Hand Smorgasbord, the Antique Center or anywhere even nearby, I will not stay at any other hotel other than Best Western in Intercourse. I cannot complain!
It was a relaxing location and the view made us feel at home.Staff is very friendly.
Hotel was in a lovely farm area, no hustle and bustle of the shopping areas. No noise from traffic or anything. Beautiful to watch the sunrise over the farms. Great little playground! The only thing is the queen bed seemed more like a double bed.
The location and the staff. We have been going here for years and it has had many upgrades in that time. The housekeeping staff is so helpful and friendly. You meet a lot of nice people there. if you are looking for the Amish experience this is the place.
This guest did not leave comments about this hotel.
location, out in Amish country close to some of our favorite shopping. price, nice clean big room w/ frigerator & microwave and nice furniture w/3 full beds great deal the sink/vanity area in the room and not part of the bathroom. one bed out of three was old and not real cormfortable
Room was comfortable, clean and cozy. Rural setting is very nice and quiet. Heater was high in a corner. Took a little bit to warm up room evenly.
This guest did not leave comments about this hotel.
Nice quiet, quaint, hotel in amish country.
It was in a perfect location. The staff was very friendly and room was clean. Nothing.
Location, price, clean / comfortable room, with good restaurant across the parking lot. Coffee mwork.in room didn't work. Day two got a replacement but next morning it also did not work.
Staff was very helpful , great location !!!!
Location and price Beds were uncomfortable
I actually went looking for this property because i remembered staying here with my parents 40 years ago. The place is largely the same and it was a trip down memory lane, so to speak. Strasburg is a lovely town and the Inn is quaint, although some of the fixtures are getting a little dated. Still, it is a very nice location and a very friendly staff. The view of the farmland is lovely. My wife and daughter were reminded of a Methodist Church camp we have visited before, although this is not quite that rustic. You won't get the heavenly shower or bed that high end hotels will offer, but it is clean, comfortable and cozy. The only thing that was a problem was our reservation was for two rooms with Kings and we were initially given 2 rooms with 2 doubles. They were able to move us for one of the rooms. Only a slight inconvenience. We also made the mistake of staying at our table at the restaurant (outdoor dining) way after dark. It got a little buggy. Not like a swamp, but more than we wanted, so we went inside to finish.
The cleanliness and the staff was very friendly and accomodating.
Extremely clean! Newer hotel, spacious rooms, great price, excellent location to attractions, great breakfast (free). N/A
I location was great and my kids loved the pool. Breakfast was hectic and the items were limited to basically mufffins, cereal, toast and yogurt. I called the hotel about room avalabilites and was told they were fully booked. As soon as I got off the phone checked kayak and they had a room available. When I checked in I asked if I could stay another day and I would pay whatever the rate was. They told me I would have to check out and check back in. So I did what any intelligent person would do, I book a different hotel at a better rate. If I had to check out anyway, what's that point at pay their rate?
It was just what my family needed - a clean room with ample space, TV and sitting area, wonderfully located, courteous and responsive staff, and it offered breakfast. Nothing in particular; breakfast area was a bit cramped.
Staff wa s friendly, room was clean. Doors were very heavy with strong springs so that noise from them was interrupting our sleep.
Close to where I needed to go. Breakfast not bad for price. Nice staff. No. Pretty much what I expected.
Location There was stairs. I was not aware that I had to lug my stuff up a flight of twenty plus stairs.
The room had an adjoining room with a connecting door that was locked but it was very loud with the door there. It sounded like the neighbors were in our room. Breakfast was minimal.
I enjoyed that it was not overly large hotel space therefore it was not crowded. The breakfast area is just continental but good enough. I love the three bed family rooms. Very spacious. I will definitely return again. There was not an elevator and my elderly mother traveled with us. I will definitely request a room on the first floor next time.
It was quiet, centrally located to all attractions, and had a very nice continental breakfast. They were friendly, and we noticed items for smaller kids to play with. It is a smaller not as fancy place, but that did not diminish the stay. Just that it is not as upscale as a brand name hotel.
It was located very close to our event and to other eating places. The breakfast room was rather small and crowded. Kept hearing a noise during the night that sounded like someone taking a shower in our bathroom. Don't know if we were sleeping close to a pressure tank or what, but the intermittent noise was disturbing.
It was convenient Short on breakfast
convenient location, reasonable price, simple continental breakfast is included. the place is a little run down, but this we already knew as we have stayed here before.
Location was convenient to everything and staff was very friendly. Was'nt the Ritz but exceeded my expectations for the price.
Well placed near to the shopping outlets and nearby eating places. Very small breakfast eating area, only space for about10 people. When we were there, there were bus groups ( 50 people ) all trying to eat breakfast together.
Big room with a safe and refrigerator. Under construction, lots of dust in the first floor. Suction motor in the Bathroom very noisy and anoying. Internet was offline most of the time. The man in the front desk didn't really care and didn't do anything to solve the problem. Very poor brackfast.
Location was good. Service was patchy, night attendants were helpful and polite, day attendant not so much. Facilities could use some TLC. Breakfast did not include eggs or meat.
fit the bill for a one night stay all aspects met our satisfaction
Staff was friendly and ready to please guests. Rooms were clean, breakfast was great, option to use pool and exercise room was excellent.
Clean, well-located, friendly staff, quiet. Vent fan in bathroom was noisy. Informed gentleman at check-in counter. He was very apologetic.
The bathroom had a very sour smell, the toilet didnt flush correctly, the bathroom was old and out dated with cracks in wallpaper. Appearance was dirty. The rest of the room was dirty. The carpet was pulling away from the walls and just appear dirty. I will not stay there again.
We had a marvelous stay at this bed and breakfast. We would highly recommend this establishment! The rooms and bathroom are beautiful, comfortable, and immaculate. Robert, the innkeeper, is helpful, friendly, and a gracious host. The breakfasts are sumptuous. We will definitely return!
It was off the beaten path and a good price for the short stay we had. It was raining and cool so the outside things were not usable. Were in the process of opening pool area. Could not rate those things. Breakfast was cereal and breads with good coffee. Motel is older and could use an update but everything worked and was clean. We would stay there again. Staff was friendly and helpful. Asked for a king when booked but got 2 queens. As it happened that was better for us. Updating the bath area could have made this a more attractive place.The age made me check to see if clean. It was and that wasn't a problem just looked old.
did not like the bed bugs bed buggs
Staff very friendly, fridge, phon on request
I did not like the fact that you had to wait until 7:00 to get coffee. Then, at 7:00 there was a note on the door that they were not open until 7:30. Coffe was only served from 7:00 til 8:00. That does not give someone much time to get up and run down to the office. I think the rooms should have coffee makers in them. That would make the stay much nicer.