Hôtel Mercure Paris Gare de l'Est Magenta

Pros: The room was clean and modern. The bed was very comfortable. The staff was very polite and helpful. Metro was very close at 200m.

Cons: The area around the hotel was not the best. Generally all the areas near big stations, has the same image. The last 2 days the air condition (had a central system NOT individual) was not working due...

Pros: All areas were very clean and the decor was excellent and well maintained. Friendly and helpful staff. Despite being in a noisy area, the room was actually very quiet due to the double/triple ...

Cons: Air-con in our room didn't work well, so it was too warm. No English speaking News or Sports channels on TV.

Pros: The air conditioning worked very well; we were able to set it at will which enabled us to get the good night's sleep we needed. The breakfast was good. The metro was about two blocks away, as was ...

Cons: The breakfast room was too warm. One person at reception was so busy talking about other things that he forgot to point out that during the week, breakfast was not served as late as on the weekend (we...

Pros: Stuffy smell of carpet in room

Cons: Toilet of our room had stinky smell. We have complained and the staff changed the room next day only. Also saw another customer complaining that the a.c of his room is not working.

Pros: I love the location, the cozy and homely feel of the hotel and the staffs are very friendly . I enjoyed the breakfast a lot .

Cons: The room and bed is smaller than i expected . Also the bathroom has no bathtub .

Pros: The bathrooms were very clean and modern and the staff were very helpful and friendly.

Cons: The only thing I did not like is that the hotel was in the north end of paris which is typically high in homelessness and crime. We had no issues during our stay with the exception of being followed ...