There was a very friendly welcome. Excellent standard of accommodation at the price and a big breakfast to send me on my way.
Very friendly and comfortable
very trusting and helpful.....
Friendly and easy going No
Perfect stay, friendly service, clean rooms with attention to details. In addition a perfect service at the breakfast. I would prefer this hotel anyway if I would travel to Cleethorpes or Grimsby again. Many thanks. There was nothing which I had to complain
The breakfast is excellent but the service is not as efficient as it used to be. I don't feel the extra charge is justified as against other B&Bs in the area at which we have also stayed.
The owners were very welcoming, friendly and efficient. We felt at home instantly on arrival and tghis feeling lasted throughout our stay. My room at the front had a window seat and view of the sea and this geat house is just yards from the Prom. No bad points, only good ones.
friendly staff good breakfast comfortable stay
I felt at home and was made very welcome,nothing was to much trouble for the family owned business, When I went out for the day I would come back to a made bed and had a good supply of coffee and tea.[the hot chocolate was my favourite],the breakfast was very good,and when I needed help and advice getting around in a town I didnt know,they went out of their way to help me find my way around.I would stay again."thank you Tudor Terrace Guest House".
Friendly and helpful staff, good food and facilities
Quiet location friendly staff
Friendliness of the staff. The disabled parking were a little bit too far away from reception. I would prefer a detachable shower head in the bathroom.
Good price for B&B as at a wedding there. Rooms are in need of refirbishment. Drinks are expensive.
Relaxing and staff friendliness Room service on the pricey side.
Had two twin rooms, one was a little on the small side the other was fine. It took a very long time to check in, either the system was very poor or the receptionist did not know what he was doing.
Used for a family wedding near by, Hotel in a central position buffett breakfast excellent
the use of the pool and gym was very good and the bar and restaurant area were very nice. Bathrooms were a little old fashioned and breakfast should be included in the standard price.
English breakfast, swimming pool The double Bed was less comfortable than expected
Location The bathroom hadn't been cleaned, there were no towels in the bathroom,
Easy access to internet. Too expensive for what it offers.
service from staff when booking taxi room service etc.
Excellent stay, very good food, piping hot and prompt service. Hotel staff friendly and helpful.
Leisure facilities I was put in disabled room which seemed ok until i was having a shave in the bathroom and struggled with the sink being too low.
Not having to drive home
This is a fairly new hotel. Very nice place to stay. Room was well equipped and very clean. Usd restaurant and that was very enjoyable, with good menu and very good quality/presentation. Staff were all very polite and helpful.
Breakfast was poor Location on an industrial estate Handy for city
well equipped room, location On a very warm evening, the room was hot and the window not enough to cool it. a fan might be useful in the height of summer.
Professional and efficient reception, spacious room en suite, comfortable bed, good room temperature regulation (not too hot), friendly staff, excellent pool and facilities.
Convenient location and easy parking. N/A
the swimming pool and the large beautiful room and badroom
The old fashioned quality of staff friendliness and caring for the customer.Traditional hotel beliefs and a fantastic cooked English breakfast. Furnishings a bit outdated now and 'tired', but comfortable and clean.
Pleasant old fashioned hotel right on the sea front. I could only marginally recommend it No internet connection of any kind available. The bed was so old the mattress had lumps and bumps and resulted in an uncomfortable night
Thoughtful excellent service all the time. Superb food. Comfortable lounges, stairs landing and bedroom
Friendly staff, good food ,close to town Very soon the hotel needs a general update
Shortage of smoking rooms
It was fairly close to the centre of town, right on the seafront and very helpful staff.
The rooms were very comfortable, relaxing and well provided for. The staff couldn';t be more helful, The location was wonderful. It made for a very pleasant weekend.
Lovely old fashioned Hotel with excellent standards of staff , food and accomodation. Broke window handle, repaired within an hour. Staff all friendly and helpful, None.
The central location added to the willingness of the staff / management to help made this stay memorable.
Cleanliness, comfort, location, quality of food & value for money None
Clean , modern and great view from the top floor. £7.50 for breakfast
The hotel was very conveinent from The Deep. We literally walked there with no problems. The staff and service was great. Overall it was a nice hotel for a simple trip I though tthe room was a bit small for a family of 4. Also the first night we ate at the restaraunt and I felt like it was overpriced. And the food was mediocre at best. The tiramisu cake was horrible though.
Good friendly staff clean rooms good food No clock in room
Excellent standard, everything working within the room, superb view, great breakfast (continental),convenient location for city centre, adjacent free parking. None
The room was excellent, a good size and comfortable bed. Huge tv with only 4 channels
staff were helpful and very friendly, it had free wifi; the food from the restaurant was good and obtained at short notice. Room was cold during the afternoon, and has weird notices suggesting its previous role as a lodging house for actors. I really wasnt intending to damage or steal the room furnishings! the rooms had been recently refurbished, but not the basic structure (Central heating, some bathroom fittings).
Staff friendly and food good Arrived at 2.30 pm on a cold November day no heating or hot water on, at request it was switched on. rooms are big and not easy to heat
The shower wasn't great, the water pressure was low and the water temperature kept changing - freezing one minute roasting the next
Bed was really comfortable. Brilliant food and service. Shower temp wasn't consistent.
Large comfortable room, good english breakfast some of the bathhroom fittings need updating
Very friendly staff. Clean room and excellent breakfast served by friendly member of staff. Very clean tablecloth at breakfast. No really enjoyed my stay.
Nice big room, comfy bed. 1) The crumbling plaster/cornice in our room. 2) The lack of a reading light on one side of the bed. The problem was that there was not even a socket there. Neither of these problems should exist even in the most basic of hotels. Fix the plaster and fit a socket & lamp, and forget the bottled water and sweeties!
Warm and cosy room lovely staff very comfortable stay Had to leave main reception and walk 3 doors down the street to our room, not a massive problem but weather very cold and icy at the time.
Staff were friendly, facilities clean and pleasant, beds comfortable and location was idea for centre of Hull. no parking - meter out front from 0830 to 1830 max 2hrs or all day 100yds way £8.50 per day or £5.00 at weekends
good staff , accomadative to your requests
Location. easy to find Carpet was filty - could use a hoover around the edge and the whole thing could do with a steam clean. Urine stain under the loo which really smelt. Ran out of beans & eggs at breakfast and had to wait for 15 minutes for more.... when the lady waiting with me asked after 10 minutes if there were more coming she was told rudely "have patience." Hotel might be busy but there is no need to be rude to your guests. Stayed at the Premier Inn the next night for same price and it was far superior! (I don't normally leave negative comments either but really disheartened by this experience)
Large room,en suite,clean,comfortable Absolute rubbish internet which costs 11.99 for 24 hours, certainly not use this hotel again untill this problem is sorted.
Clean, helpful staff, central location close to all amenities. No on site secure parking.
The ease of access to the shopping centres in the city. Should have been able to watch each movie I bought on their pay system several times until the cut of time.
Location - just 5 mins walk from the main train station Location to train station, clean and helpful/friendly staff
the staff the plumbing makes noise every time someone flushes the toilet
unfortunatley I cannot think of anything good to say about this hotel except that it was there and it was open when I arrived. :-( The staff were unresponsive and unhelpful, The room was grubby and beds not made properly (top sheet and cover where flat but underneath it was a mess), I feel that I should have stayed at the station hotel which was £10 cheaper and only a 3 minute walk away (Station hotel looked very nice)
There was'nt any rooms for smokers
No parking facilities at the hotel had to pay extra for parking in a multi- storey car park
the breakfast was superb
As described pretty much - the pool in particular. Very helful bar staff when we ate evening meal. No mention of the fact that the restaurnt was undergoing major refurbishment and restaurant facilities were in the bar.
The staff were very helpful and nothing was too much trouble. The room was very comfortable. The restaurant was delightful looking on to the marina. The evening meals were good and the breakfasts excellent.
Close emenities, very friendly staff, excellent breakfast Room was cold, had to complain and in the end was given an electric heater
The hotel is very central to town. The breakfast was poorly organised and when we attended at 10.00 am although the restaurant contained only 20 or so customers, there were no tables available and then no hot food available. We were not offered tea and coffee and when I asked for the hot drinks, we then had to ask for milk twice before this was brought. A truly terrible breakfast experience which could very easily have been much better.
staff very friendly with good local knowledge clubs shops staff at breakfast putting fingers inside of clean glasses in order to carry 4 or 5 at a time when resetting tables
Always convenient for the city centre and predictable in quality.Enjoy the proximity to the Marina and view from the restaurant. Not told about the £5 charge for parking.
Nice hotel, staff very attentive.
The warm welcome at Reception on arrival and when checking out. The slightly complicated breakfast menu with 2 sections. The first being uncooked and the second cooked. It didn't make it clear whether you could mix both menus or just select from one menu.
Friendly staff, who promptly provided a new room when we found our allocated room had no heating. Relaxed but professional, always quick to return to the desk when we buzzed as they were working in the back office. Breakfast selection left something to be desired (very limited range of hot food) and the coffee (from a machine) was poor.
The location of the hotel is fantastic. No iron in the room, as most hotels provide these days
Convenient location. Close to railway and bus terminal. Next to St Stephens shopping mall Nobody on reception desk on returning at 2130. No bell. Had to ask the barman to find a reception staff member.
so central for everything in town we wre here for a theatre break. n/a
No resturaunt in hotel
No mirror near a plug for use of hair dryers etc!
Clean, modern, good facilities, not too pricey no, although it would have been nice to have free parking!
Reception and bar staff really friendly and helpful. Rooms are comfy clean, tidy and in excellent repair No complaints
The staff were very friendly and helpfull. The prices of the drinks at the bar are very expensive. There was dried blood on the duvet from obviously a previous person. Room Number 115
I like every thing about the hotel from the size of the rooms, general cleanliness, service and good breakfast provided Inadequate toilet and shower facilities. One has to go a floor down to use either .of the facilities
Good value for money, clean and tidy. Courteous service. Good location. I booked a single room, and got the smallest guestroom that I have ever seen! I was perhaps a little spoiled because I was given a family room on my previous visit to the same hotel. Nevertheless, I got what I paid for, so this is not a complaint.
Friendly and helpfull staff. Very cheap and full english was included with cereal, toast and tea. They let you order more tea and toast for free. 5 minutes walk to a range of shops and fast food outlet and tesco express but not too close to cause any disturbance. Large map in foyee showing where you are and the rest of Hull. Room decor and furniture is all a little dated, but is kept well and clean. They tried to charge me an additional £4 for using a credit card but told them they did not state this on yell. They did not force the issue any further.
The hotel was excellent, nice and friendly staff, ecellent location, nice and quiet, yet only 10 minutes walk, to the centre, will most certainly, stay here again, have reccommended it to other, people I know, who will be staying here in the near future No bad points at all
Friendly service, good sized room, everything worked, relatively quiet location. Very efficient breakfast service. None, actually.
The staff were very friendly and did everything they could to make our stay a pleasant one.
It was convenient to where I wanted to go in Hull no comments
Inclusive breakfast was very good, especially considering the price It is slightly tired looking, but don't forget, this is a budget Hotel. I would certainly stay there again.
Friendly helpfull service Could give better value for money especially with meals when compared to other hotels in the area.
? hours range the breakfast was served was not wide enough (too early)
Really friendly welcome. Quality of room fittings better that some 4 and 5 star hotels I have stayed in. Checkout very brusque, didn't even ask if everything had been ok, though I did give this information myself as it was so good! Np proper desk to work at - small French dresser with no light anywhere near is no good for business users, even though it looks nice.
Comfortable, well planned room. Delightful setting. Warm welcome.
the rooms are clean fresh modern and peaceful. the staff were courteous and professional . A good standard for the price what currently lets the standard down is the dining facilities . Mediocre food (pub grub) and the dining room lacks any atmosphere.It looks to me that they have done an excellent job with re furbing the hotel and ?? have ran out of money for the restaurant. I normally stay at the Brackenborough arms .; where the food is excellent . However I would say the accomadation at hall farm is superior .
The accommodation is 1st class, food excellent, very good free internet connection, location nice and quiet.
The style of the room and especially the bathroom.Also thee quality/value of the food and espescially breakfast Just the sloping roof made it a little awkward when moving about the room
Nice evening meal, excellent room with good facilities in the room and nice added touches including free good wifi. At breakfast no one turned up to provide service - no coffee, hot meal - only some cold croissant and cereals.
Very relaxing and comfortable stay with large well equipted rooms
The rooms are excellent, all recently refurbished to a very high standard. The rooms all have their own 'theme' and are comfortable as well as stylish. The restaurant is good value for money.
Luxurious rooms and bathrooms, everything top quality None really but would have been helpful to have a couple of points explained - how the plug worked and how the amplifier worked
beautiful hotel the rooms are very comfortable with excellant furnishngs. the hotel staff and restaurant staff were friendly. the evening meal and breakfast were of a high standard. I would recommend this hotel.
Choice of breakfast was good Not enough breakfast.1 sausage and 1 egg should have been 2 of each,had to askfor more coffee,and no extra toast was offered.it doesnt cost much to put a bit extra on considering we paid £30.00 each for bed and breakfast.plus the shower was too small.plus when I googled it I asked for licenced b+b but there was no bar so not happy.
The staff and facilities were excellent!! Would definitely reccomend this hotel to anyone! Fantastic value for money!
Seaview position,close to all amenities None
Great welcome. Fantastic breakfasts. Superb cleanliness. None
The Hotel was spotlesly clean, The owners were very friendly and helpful,The room was comfortable with a great seaview Breakfast was well cooked plentiful and very well presented.
The total package was excellent and value for money
Very well presented and good friendly help from staff. None.
Everything about the guest house was lovely the photos on the internet do not do the rooms justice they are of a much higher quality than portrayed. Ann and Maurice are a lovely couple who welcome you warmly when you arrive. thanks for a lovely stay. will book again if in the area.
Very freinly couple and nice room, clean everywhere and a good brekfast.
i have stayed in many guest houses all over the uk this was simpley the best. charming' helpfull hoasts super rooms great breakfast 10/10
Propably best B&B im stayed in past 10 years.Will recommend to anyone who going to Grimsby-Clleetorpse areas.Ewen if not-Must be place!!!!Superb.
High quality facilites with every attention to detail run by people who clearly take great pride in the service they provide.
Room was comfortable, clean and decorated to a high standard.
Good value, friendly staff.
The owners gave us an excellent experience of cleethorpes and we throughly enjoyed our stay.
Excellent hosts, very nice room and a great breakfast ! None.
The room was excellent, beautifully decorated well laid out and very comfortable with a stylish shower room. Highly recommended!
comfortable rooms and friendly service Nothing
Nothing #it was Very dirty, noisy and smelly
Very Handy Parking can be improved , more car spaces
the hotel rooms were quite tatty and my sheet on the bed had a whole in it
Nothing, the hotel was awful. The staff were rude, the rooms were horrible, they smelt, the walls were stained the noice from out side gave you a headache. We had 3 different room in one night, the first had a toilet which didn't flush, the second smelt, sink didn't empty and and 3 was just as bad. I have written a complaint to the hotel.
We got back to our room around 12.30 am and we waited outside the hotel around 10 min because no body was there to open the hotel door fo us. We were lucky because one of the maintenance guys saw us and opend the door!! clealiness,
Friendly and helpful reception and night porter. No complaints with the staff I came into contact with The shower didn't work properly. The toilet wouldn't flush. The linen wasn't ironed properly because the hotel's industrial iron apparently wasn't working. I had to wait a while for someone to let me into the hotel at 2:30am in the morniing as there is no intercom serice or key entry. I couldn't book an alarm call for later that morning as nobody answered the supposed 24 hour reception line. I could have stayed at a far superior hotel for around 5 pounds extra
Reception ver smart but room very basic. Bathroom was mouldy & smelled!
The breakfast was good The room was tired and scruffy and far too hot. We got very little sleep. There was a lot of noise from drunk guests coming in at 3am.
Budget accomodation with reasonable facilities and helpful staff Car parking was a joke and WIFI is only free for the first hour. If you need the internet for work you might aswell stop at a more expensive hotel with free WIFI
excellent staff, friendly and helpfull very poor bathroom, run down and not very clean. old television.
very good overall package shower leaked
The bar car parking facilities
A very warm welcome and pleasantly surprised by the upgrade to our room. The breakfast was superb and plentyfull. Would definately stay again. The only problem we had was the shower, we found it difficult tooperate.
no bar, and dog smell
on suite shower and toilet altho too small decoration and comfort was poor
The Comat was a very well maintained and clean guest house, was a little dated in some decor but was all very clean. Beds were comfortable. Breakfast had a great choice and was beautifully cooked. We would definately stay here again.
friendly staff excellent food very clean And very helpful I cannot complain about anything as everything was as expected of a 4star And the service was excellent
because of the size and layout having two bed room double and twin.
We only used this hotel as we had limited time to book Over priced for what is effectively a B&B
Lovely old fashion seaside hotel None worth mentioning
Friendly staff. Free wifi. Best part was seeing the results of the refurbishment Trying to find a member of staff after 11pm
The vast improvement in the last 9 months of interior and attitude, need to sort Carpets and lifts asap Advised Reception of following observations:- If putting tea&Coffee in Bedrooms ensure restocked daily; Cleaner should not be cleaning Brasserie area when Breakfast being served.
staff were very friendly. lack of wireless in rooms.
Attended a family wedding heating was poor, lifts a bit rough ride, but I dont like lift even when smooth
The newly refurbished rooms are very comfortable and elegant. The restaurant has a good varied menu, is reasonably (but not cheap) priced with friendly attentive helpful staff. Still waiting for the reception area to be refurbished.
hard to find , hotel staff didn't know area so couldn't help. Shower in room did not work.
decor a bit tired. Bath dirty under taps.repairs badly patched
My room had everything that I needed and was spacious and warm. The bar was a comfortable area to sit in and have a snack The lift was a bit bumpy!
it was the best of the three hotels we stayed at
The entire staff theparking the breakfeasts
Value for money, proximity to university, parking and excellent cheap good food
good location for visiting hull university busy pub restaurant, did not feel like a hotel when signing in. only stayed one night luckily because a mouse in the room chewed a plastice bag
Staff friendly and helpful. Separate room for older daughter. Tariff Some areas in need of redecoration.
Location, price, was clean Old, tired,
The hotel was spot on for our needs, good room, value for money, good pub below for food and drinks, felt safe and close to local amenities. Excellent for gigs at the adelphi. Will go again if we want to see someone there. Unfortunately not enough staff in pub so fairly long waits, incorrect order taken and staff slightly stressed looking, but all still took the time to look after us so would not be put off by this alone.
Proximity to University No lift and too many short flights of stairs making it difficult to access rooms with luggage.
Friendly staff and excellent manager This hotel had not received your booking form. Also they say they do not deal with active hotels online. Good jo I called the day before or we would have arrived and nowhere to stay
Nice rooms, cheap food and drink One of the staff little unpleasent (red head girl)
Excellent value for money. Friendly staff. Clean and tidy Nothing to say here
I have stayed in this hotel before. For someone visiting the university, this hotel is quite simply the right choice - just across the road from the university's main entrance. Excellent value for money too. The rooms are comfortable with all necessary facilities and the staff are very friendly. And you do not have to look for a place to eat or drink as there is a pub in the hotel. Will always stay there whenever I visit the university again. I was more than happy with everything...
breakfast was lovely
The b reakfast in the morning as there was a great choice. Absolutely everything!!! The hotel is a dive, and is more like student halls than a respected hotel. It smelt of smoke, the shower wasn't working properly and the only good thing was the breakfast I paid for in the morning!
it is situated ideally for visiting my family around Beverley Road My first impressions were of a cooridor with a door open with dirty crockery on the floor and the carpet around the doors had never been hoovered, but after that the hotel redeemed itself.
I booked a twin room, primarily received a key to a double room - they changed it to a large family room without any further problems.
Very friendly staff.
Reasonable price for a city centre Poor food and a freezing cold romom
staff very good breakfast was not hot
Big and modern My room was connected to another room by a door. I didnt feel safe and also the tv from the 2nd room was by the door and I could hear absolutely everything over my head. So couldnt sleep !
Nothing Very poor quality all round
Friendliness of staff Decor is a bit dated