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Comfortable and good pool Menu indifferent/poor and staff poorly trained and gave incorrect advice
the room was so comfortable and the swimming pool a complete luxury as most hotels charge extra to use the pool and gym. it made it very relaxing. the food was fantastic and the views incrediable. It was a beautiful hotel to stay at and only a short trip into edinburgh. there was a few deliveries at night which did make alot of banging noise.
Nice friendly hotel. The staff were very helpful. One of the benefits was the availability of Coffee / Tea in the Lounge and Conservatory area of the Hotel. The only small point was that the Hotel Rooms were very small.
the barony castle had a unforgiveble atmosphery, and I felt very good. expecially its pynetum was fantastic. very relaxing
Friendly, professional staff. Good food. Tea/coffee/water facilities available all day. Swimming pool/gym well maintained. Nothing
Good comfortable room, pleasant surroundings and a fascinating building. As we only stayed one night, we didn't have time for any of its facilities really. Pool looked good though. Will stay again when next in the area. No-one on reception to give us a key when we returned after a night out. Anyone could have walked in. Minor complaint really, soon found someone in the bar.
Excellent base for touring in the borders, close to Peebles Inexperienced serving staff, room quality below expections for the cost.
Nice setting Tiny room, overcooked breakfast. This is a training centre for Scotland Ambulance service so do not expect a seat in the bar or restaurant in the evening. Also I asked for a room with little stairs or distance as my partner is 7 months pregnant, I got the furthest room possible and accessible only by stairs will not stair there again. Not something you would expect from DeVere
Friendly staff,relaxed atmosphere Not enough seating at bar area
Very freindly and helpful staff. Beautiful location.
The facilities available were excellent and breakfast selection great The price of drinks at the bar was a bit high
Relaxed atmosphere, but professional No
he hotel was in a quiet location withe good quality rooms. However the pool area did not have a hot tub/jacuzzi which is unusual for a newer built hotel. The pricing of food in the restuarant is not good. Individual food pricing should be introduced for guests without delay to keep up with your competetors like Hilton Marriot etc who offer this service.
The room allocated to us was excellent as was the swimming pool.
Location was a good centre for country walks. Food was excellent. Lack of a la carte menu for evening meals in restaurant so that we could have had only a one course meal some evenings
Room excellent in views and comfort - superbly serviced. Some members of staff lacking in customer care particularly in bar/lounge,preferring to talk amongst themselves instead of servicing customers needs. No attention to detail in restaurant - on 2 occasions we dirty unwashed wine glass plus dirty knife and next day dirty cup.
All staff,without exception, were always polite,affable,helpful and acted as if it was a family concern. There was a singular lack of early and daily information regarding the evening menu.
Comfortable rooms, good facilities, enjoyable food. perfect for a short break
Very good room. poor quality dinner. Very bad breakfast.
Peace and quiet. On checking in, we were given the key to an already occupied room. A vry embarassing experience for all concerned. We were told that the duty manager would be informed but we never recieved an apology. Every other aspect of our stay was excellent.
Very peaceful and picturesque place, beautiful surroundings, and lovely place.
Relaxing atmosphere, lovely rooms, roaring fire
The Ambiance, quality and service. I will recommend it and use it again. No
The location and setting. The hotel building. The people. The food. I would change the furnishings in the otherwise excellent conservatory.
Beautiful rooms, stunning scenery, free internet access 24x7 and extremely helpful staff. No tea or coffee making facilities in individual rooms (although you can request at any time), everything else was great.
Staff were very friendly and proffesional, location was beautiful and room was very comfortable
location hotel had no dislikes
We were made to feel very wellcome and the surroundings were wonderful
the location the atmosphere very friendly staff excellent food and very good all round stay.