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Comfortable hotel and excellent service. Great if you are going to the Wagner festival - the hotel provides refreshments before departure, a coach to take you to the theatre, and cushions for its hard chairs. A nice touch that the manager was there to great the guests on our return from the opera. The bathroom fittings were a bit elderly - the shower curtain in my room needed to be replaced and the toiletries were a bit downmarket for what is a fairly pricey hotel.
price/location/good value/good restaurant bed comfort OK but minimal
This is an almost luxury hotel, care being taken for every detail to satisfy the traveler. I appreciate first of all the gentleness of the reception desk personnel, ready to help the visitor in every aspect. I must mention here the parking, very secure, placed in the hotel’s underground with an elevator taking you directly to yours room floor. As from me, no reproaches
Like most things in Germany, this hotel is perfectly predictable in its quality: decent, clean, friendly. It's also very conveniently located to the town's shopping centre. The bar is not really very cosy and someone still needs to explain to me why one has to pay for internet connections, whilst you get free ones in the local cafs in town.
Easy to access and good parking facilities so far. No
The receptionist advised us of the sushi place which was closed due to refurbishment. On a check out the other receoptionist didn't speak any English and when we asked why the hotel charge stated that we paid with the VISA card as we paid by cash. She didn't explain anything, took the invoice from us, went somewhere and on return gave us correct invoice. Again, no explanations, no apologies.
Very well situated, large room, good breakfast, quiet. soft beds
Excellent staff and restaurant, well set up to deal with a large number of people staying for the opera festival. The staff were excellent dealing with the booking, which for some reason never made it from booking.com to the hotel No air conditioning in the rooms, which for Franconia in the Summer is not so good
the delicious breakfasts, the charming and very helpful staff, (especially the receptionists, who answered every query, reconfirmed our air tickets and booked the electric buggy, ) and we appreciated the bus to the opera house. We liked everything, but would have liked a kettle for tea and coffee... but we realise this is not usual in Germany.
Large room, situated very well in the city
Breakfast There are few "no-smoking" rooms.
Ideally set up for the Festspiele No
Good breakfast pillows on beds were hard and flat.
Given we were attending the opera which constrains one's time I found the hotel extremely efficient at coping with out of normal hour meals and arranging transport back from the opera and the staff were at all times pleasant and helpful I did find the bus station noisy but I did have the windows open and it was not a problem with the window shut
Outstanding breakfast; excellent room and friendly, helpful staff
good rooms, helpful staff, good food busy when bus tours arrived especially at breakfast
The service and meals were excellent. Breakfast included was a truly outstanding benefit. It was perfect for the Wagner Festival: close to the opera house and downtown. I could walk everywhere plus go jogging.
clean, extremely accommodating to opera guests. Opera videos on lobby great. Food and service impeccable. loved everything
Breakfast & Brunch single beds are too small
I was there to attend a performance at the Festspielhaus and the location was perfect for that adn teh old town. Staff were very friendly and I had an excellent lunch from the daily special menu, delicious and extremely good value and service. My standard single room was compact, very clean, comfy bed and met all my needs.
The Hotel Bayerischer Hof is a small hotel with a very warm feel. The food is very, very good. The location and the service are excellent. From Desiree at the Front Desk answering all our questions, to Amy in the restuarant who helped us with our car's GPS, we can't say enough about the quality of the popele who work at the hotel. Of particular note was Sonja who runs the resturant at night. She was wonderful. Very charming. We very much enjoyed our chats with her during our meal. Rooms facing the front of the hotel can be noisy late at night.
Excelent Food in the Restaurant. Frendly Staff
The location and my room was a decent size with a nice size bathroom. Make sure to get a room facing away from the train station if you need to open your window.
Sauna, food, location close to the station NA
Very Central location. Good facilities. Helpful staff. Free Internet. Willingness to allow me to send a parcel by mail for collection when I arrived - especially appreciated. No air conditioning. No tea/coffee facilities in my room. No refrigerator. I understand that these are not normally found in European hotels.
staff were courteous, charming, helpful; room was spotless and quiet room a little warm at night (no aircon)
We had a Junior Suite which was lovely. Worth the extra payment. The heating system seemed to be timed to come on when we were not in the room, so it was chilly at 6 pm and 8.30 a.m. Not too serious as the weather was lovely whilst we were there.
The hotel stuff was very nice, did everything to my comfort. The flatrate internet was also very usefull. The location of the hotel was for me excellent - near the rail station ant the city center.
Quiet, good to relax wellness closed
Very nice hotel also our dinner was outstanding!
It was all perfect! All is brand new, high tech, design... just perfect! The breakfast can be improved (just a little bit...).
Very comfortable new equiped hotel. Large rooms, perfect localization. Very quiet, very good restaurant. Very good staff. lack of air condition
very nice staff. some times speed of internet connection was bad.
Town, weather, food, region, billing Spa and wellness hotel but no staff to provide services. If you advertise as wellness hotel you mjust have better arrangements for wellness services, tv small and not working, shower to small and raised- no tub
Everything was wonderful.... Excellence service.... Staff was unbelievable friendly...never been to a hotel in Europe with such a friendly staff... None
Good room (4 person), Good continal breakfast, 15. min walk from the center of Bayreuth. English speaking reception. At the Michelin Route planner, the hotel Grunau appears as 4 stars. The hotel is on 3. floor in a small center and a chinese restaurant. I would give it 3 stars. It is possible to eat on the hotel, but the varity of menu is'nt good.
not really 4-star, but the price is fair. Comfortable and convenient for people have car to travel. mistake to charge me more 4 euro
sleep, dinner, breakfast friendly staff
Clean hotel,excellent food, relaxing atmosphere
The Hotel Proprietor was wonderful and very accomodating; we plan on going back to this Hotel again.
Good, comfortable and quiet rooms. Easy to reach by car from the main roads and motorways. No parking problems at all. Friendly staff. Very good value for money.
It is cosy, within easy distance of conference venues. It is quiet and peaceful and service is prompt and handy.
The room is small, but clean and well-furnished. The staffs are friendly. There is WiFi internet connection.
Friendly staff, comfortable rooms and good breakfast. Also very good location close to the train station.
A friendly welcome. The hotel has an ideal situation and is very comfortable and relaxing.
Friendliness and helpfulness of the staff
The friendliness of the staff, breakfast was very good and its central location. No.
Friendly staff, traditional Bavarian decor and uniform, very close to the railway station but only a short walk to the centre, excellent breakfast buffet without the usual irritating music in the background, which for me is a rare and very welcome occurrence.
The staff were friendly. One computer at the reception with free use of internet would be good.
Nice place. Nothing.
A very very good hotel.Everything was good and the staff were so kindly and personal. The hotel was located in a small and nice village. No. no
This is a beautiful yet remote location. The countryside view from my room was spectacular. The room opens with double doors to splendid nature, birds, and a feel of Bavaria. The hotel is not an appropriate for business travel. It was so remote my cell phone did not work and the computer was painfully slow. My single room was the size of a dormitory room, functional but not special. Breakfast was also limited. I asked for an egg and was told they did not have any.
Very nice room with view of the countryside. Friendly and helpful staff.
Good location - good service - very quiet
Very good standard of room, friendly service.
warm aqueil, very nice position, wonderful flowers arrangement, yard and terace, very good attentive services. no
Service; friendliness of the owners; Free Internet access N/A
A small quality Hoel in a "picturebook" town run by "quality" people The town is a devout Catholic area, and the load Cathedral Bells rung in the dark at 6.00am and 6.00pm are not conducive to "sleeping in"
Staff was friendly and so personable that we will definately return. Everything was fine.
The hospitality of the staff and the picturesque area
Owners are very hospitable people.
Very charming and helpful staff. Lovely little hotel and a truly charming town that I would recommend for someone who wants to see what Bavaria is like. A very short drive to Bamberg, an amazingly beautiful city. Nice, simple breakfast with good coffee. I wish there had been coffee in the rooms... a small point.
very good family hotel, excelent price, very comfortable
Everything was fine. Very nice people.