We have appreciated very much the attention of all the staff. The hotel is new and we feel comfortable there. The rooms are nice and clean. The toilet is also modern and easy to use. The location is good. It is relatively far from the city and is quiet. However, it central to the Douro area and is a good starting point to visit it, including Amarante, Porto, the river Douro, etc. For those who travel in family, it is also important to say that there is a recreation park nearby, the "Bracalândia" park, which is a sort of little "Isla magica". Finally, there is also the pool in the hotel. But for more about the pool see below.
The spa and pool are not exactly owned by the hotel, but it seemed to me that it belongs to another owner. The staff there is not as nice as in the hotel. I think they try to keep a quiet ambience in the in the installations, and so they react a little bit negatively to the presence of kids. Actually, there is a restricted period when the kids are allowed, which is from 10h-12h and 15h-17h. We did not know about that, and had to wait to get in! Apart that, the rest was ok.
