Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.3 "World class service."9.7 "97% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." 9.0 "Housekeeping was great , according to 90%." 10.0 "100% werehappy with the shuttle service ." -
9.2 "Excellent breakfast."
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7.7 "Good location."8.6 "
Great parking , according to 86%." 9.8 "98% thoughtparking was inexpensive ." 9.2 "Near to public transport , according to 92%." 9.5 "95% thought it waseasy to get to the train station ." -
6.5 "Rooms are ok."5.5 "
Beds were acceptable for 55%." -
6.3 "Internet is average."
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4.4 "Bar is not good."
Overall Rating
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 8.9 "Housekeeping was great , according to 89%." 9.6 "96% thought theservice was very professional ." 10.0 "100% werehappy with the shuttle service ." -
9.1 "Excellent breakfast."
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7.7 "Good location."8.9 "
Great parking , according to 89%." 9.7 "97% thoughtparking was inexpensive ." 9.0 "Near to public transport , according to 90%." 9.6 "96% thought it waseasy to get to the train station ." -
6.7 "Rooms are ok."5.5 "
Beds were acceptable for 55%." 5.0 "Only 50% thought thefurniture was functional ." -
6.1 "Internet is average."
Overall Rating
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9.3 "Excellent breakfast."
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9.1 "World class service."9.6 "96% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." 9.1 "Housekeeping was great , according to 91%." -
7.7 "Good location."8.6 "
Great parking , according to 86%." -
6.5 "Rooms are ok."5.4 "
Beds were acceptable for 54%."
Overall Rating
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9.3 "World class service."9.7 "97% found the
staff to be very friendly ." 9.4 "94% thought theservice was very professional ." 8.8 "88% said thereception staff was great ." -
9.0 "Excellent breakfast."
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7.5 "Good location."
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6.6 "Rooms are ok."6.1 "
Beds were acceptable for 61%." -
6.3 "Average comfort."6.1 "
Beds were acceptable for 61%." -
6.2 "Internet is average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
it was fun hotel with a twist to it everything had a chocolate theme nothing
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6.7review from
The chocolate design of the hotel that you can find in your room, in the lounge, in the breakfast room, so everywhere. You can even have chocolate fondue for breakfast, mmm, yummy! :-) The bed was huge and super-comfortable!
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6.3review from
The room was confortable, clean, well located, with all services. very good choice and good relation value/ price Bianca a the reception was not welcome without being rude, but She does not give us a welcoming feeling. But the rest of the staff were nice.
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6.7review from
Great restaurant. Wonderful place if you like chocolate. The hot chocolate in the lobby bar is a must. The free chocolate bar you get when checking in tastes great! Not witin walkin distance of the historic city center.
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6.0review from
Check in was a little off, receptionist was not really happy.
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8.0review from
nothing was too much trouble for anybody, the receptionist even ran up 3 flights of stairs as we'd left our key at reception!
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6.8review from
The staff was very friendly, the room was spacious and clean. Although the room was on the main road, you could hardly hear the noise of the traffic. There was plenty of choice at the breakfast buffet (compared to the average Italian breakfast). The roof-terrace with swimming pool was very nice and very quiet. Plenty of parking space. A delicious smell of chocolate when you walk into the hall!
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6.0review from
no ventilation in the bathroom
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6.4review from
The chocolate theme - well done throughout The breakfast did not have anything hot to eat.
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8.0review from
Swimming pool Very artistic decoration on chocolate sweet course
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8.0review from
it was fun hotel with a twist to it everything had a chocolate theme nothing
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8.0review from
nothing was too much trouble for anybody, the receptionist even ran up 3 flights of stairs as we'd left our key at reception!
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8.0review from
Swimming pool Very artistic decoration on chocolate sweet course
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6.7review from
The chocolate design of the hotel that you can find in your room, in the lounge, in the breakfast room, so everywhere. You can even have chocolate fondue for breakfast, mmm, yummy! :-) The bed was huge and super-comfortable!
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6.7review from
Great restaurant. Wonderful place if you like chocolate. The hot chocolate in the lobby bar is a must. The free chocolate bar you get when checking in tastes great! Not witin walkin distance of the historic city center.
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6.8review from
The staff was very friendly, the room was spacious and clean. Although the room was on the main road, you could hardly hear the noise of the traffic. There was plenty of choice at the breakfast buffet (compared to the average Italian breakfast). The roof-terrace with swimming pool was very nice and very quiet. Plenty of parking space. A delicious smell of chocolate when you walk into the hall!
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6.3review from
The room was confortable, clean, well located, with all services. very good choice and good relation value/ price Bianca a the reception was not welcome without being rude, but She does not give us a welcoming feeling. But the rest of the staff were nice.
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6.0review from
Check in was a little off, receptionist was not really happy.
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6.0review from
no ventilation in the bathroom
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6.4review from
The chocolate theme - well done throughout The breakfast did not have anything hot to eat.
