Would you like to save as your currency permanently or for this visit only?
Although the waterpark passes were not included they were only $20 extra for 5 passes both days i was there. Water park passes were not included in hotel stay.
Since this booking did not include the water park I can't say much positive about it. Their was plenty of free parking. (Very few guest on a Friday night, I wonder why?) They charge $30 extra to use the water park. Very dated, and not worth the price hotel. Musty smell threw out the hotel and room. No continental breakfast inclued for the high price but for $7.50 per person you can get what most hotels give for free.
Noisy. Very sparse. Only place to it was in 2 small uncomfortablestraightback chairs. Tiny TV in a huge entertainment center. Bed cover was badly pilled...needed to be replaced some time ago. Handicapped room that was not very accessible Jut felt very "back of the bus". Maybe that's what you get when you get the Kayak rate???. Shower seemed to constantly breach the lip as evidenced by discolored grout and stains on bathroom floor. Going rate was $99-$129; Kayak rate of $89. I've stayed in better, cleaner "budget" motels. This will be a wedding venue an place to stay next year and I'm disappointed at cost and quality.
This guest did not leave comments about this hotel.
Nicely renovated and designed. Roomy, especially the bathroom. The pool was way, way too cold. My wife said the hot tub was way too hot (unbearable). There are about 8 rooms whose windows look onto the indoor pool - we didn't stay there, but they must have been loud with pool noise; I would avoid those rooms.
everything was very well kept and there were two great restaurants within walking distance
They put us in a room with new carpet. I'm allergic to latex, so they immediately moved us to another room. Quiet, clean, friendly helpful staff (told us how to get to Train Fest at State Fair Park, asked if we had fun on return). Will stay there again.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
manager very helpful
The room was nice in size with good amenities. Fridge in room, spacious bathroom. It was very loud till midnight due to Reception taking place directly below our room.I mentioned to desk & they could do nothing. I had to park far away from the hotel and haul my things about a city block. Cost of over $100 unacceptable due to the above
Couldn't find where to get breakfast and no bath tub.
Great location! Near the interstate with a gas station and restaurants nearby The nonsmoking room reeked of smoke
Very nice common areas. Great atmosphere. Charged for a breakfast that other hotels provide for free. They did serve real (not immitation) eggs which is certainly a plus.
Great hotel and close to I 94. Would have liked to have the breakfast included in price.
We got a really great deal to stay for two nights during summerfest. We booked about 3 weeks ahead of time. The hotel is in a very nice, safe looking area, with access to plenty of stores and restaurants close by. It also is located with easy access to highways. The staff was friendly and the hotel clean. We enjoyed a neatly furnished room with a comfortable king size bed and charming niceties. The bathroom was functional though outdated. The pools (indoor and outdoor) were clean and busy. I noticed that the indoor pool had a very nice wheelchair lift. We were somewhat disappointed that the hotel housed two pools and no hot tub. They had two workout rooms, one for cardio and one for weight lifting, these were both very nicely done and contained a large amount of exercise equipment. Overall, a great experience for the price. Lack of hot tub.
Staff was a bit slow, but courteous. Room was clean. We only needed it for a place to crash, so we didn't need much. We asked for informaiton about taxis, since we knew we would be drinking and didn't want to drive, but the only option given was the one owned by the person at the help desk, and I thought it was outrageously expensive. So we found our own solution. Also, it would have been nice to have a fridge in the room. But no fridge.
Although it appears outdated from outside, hotel is clean & rooms are comfortable. Easy access to freeway, Miller Park, mall. Staff has always been friendly each time I've stayed.
Bathroom was not clean. There were shaving clippings all over the sink area.
Location was nice. EZ to highway and to Miller Park, Fair, and downtown
Professional , courteous staff Aircondituoner system old loud
The staff was great, hotel was clean and comfortable, easy access from the interstate. Jackson from house keeping went out of the way to make things right, he was wonderful! While everything was clean, there were several places the carpeting was torn and pulling up, and there were no refrigerators in the rooms, when I asked, I was told they have a few that could be rented, but none were available....has been a long time since I have stayed in a hotel without one, was very surprised that a hotel of this "stature" would not have them...plenty of space available in the room...
Rooms were clean and hotel is great for getting shuttled to and from Miller Park, the Zoo, and any other attraction within a 5 mile radius. The shuttle service took too long to come and get us from the zoo. We were told it would only take 15 minutes. We called 20 minutes before we would be ready and the shuttle came 1 hour and 45 minutes later. So just call the shuttle plenty of time earlier than you need it to be safe.
Good value. Good matress. No closet, small wardrobe.
Good location. Clean. Comfortable room. Staff was nice.
It is easy to access from the expressway. It is a newer hotel. It has a bus that takes you to the Brewers game.
They were there when we arrived. I questioned about a second night reservation and thought we had a nights stay reserved. When we returned the following night we found we did not have a reservation and that the second night would be much more costly than the first. We stayed elsewhere!!
My daughter loved the complimentary spa items; I hated them because I hate essential oils. ImpressI've hotel for the price. When we arrived around 12:30pm Wednesday there was a room service tray outside of a door down the hall. Thursday morning it was still there, and the strawberry was so fuzzy with mold, I have to believe it had been there for days. It was gone by Thursday afternoon, however. The hall always seemed to be cluttered with housekeeping carts, and doors were left open to staff-only rooms that probably shouldn't have been open.
No refrigerator in room or microwave
Front desk staff were excellent, shuttle to ball game Housekeeping did a poor job
Big rooms. Seperate sleeping from living. Our room was disgusting and dirty. There was something I the carpet that was red and bubbly. The couch was horrible and flat. The room smelled old and moldy. also saw the cleaning ladies clipboard as we walked out of our room and it said the room next to ours was "bed bug city".
-Availability of gym and pool -comfortable bed -complimentary breakfast -internet access (good speed) -unable to control room temp for 5 of 6 nights there (could not make warmer) -no newspaper available as advertised -carpet stained -whirlpool tiles not so clean -older equipment in gym
I gave it five stars because they wouldn't let me give it six! I would be hard-pressed to find anything I didn't like about this place. We had one mechanical issue in the room which was taken care of very promptly. Awesome service by Tim and the rest of the maintenance crew.
Staff was extremely nice
The care in reservation requests, comfort, great staff, cleanliness--all were great. And quietness of the rooms. We will be returning.
Size of the suite and the antique furniture. The bathroom including fixtures was one of the best I've ever seen in a hotel, and we've stayed in Kohler!
The room was awe inspiring from the second we walked in. The bath and shower were also fantastic. We were staying for a wedding and it was well worth it even though a tad on the expensive side. The hotel and wedding staff were great. It was expensive.
clean impossible to find, no in-room wi fi ( unless you paid $10... that's tacky)
Everything was great! The service was excellent! Everything was so clean, and efficient, I will be looking into staying again when we go visit family.
Comfortable beds, very professional and friendly staff. Loud in the morning, sounded like someone was hanging pictures next door and moving furniture above me.
The hotel was quiet, clean, nice atmosphere, not too big so easy to find your way around, complimentary breakfast was good! Overall great hotel! Would definitely stay here again. They didn't have my reservation when I was checking in, but that was booking.com's fault for not sending the information to the hotel. The person at the front desk was very nice and made a phone call and within a few minutes had the reservation and I was able to get checked in no problem. There was construction scaffolding outside because they are renovating so it doesn't look the best when you first pull up but looks great inside and we didn't hear any noise. May be an issue if you are there during the week.
went to Brewers game shopping malls Pike lake boyfriend lives there we stayed there kind of central where we wanted to go loved it!!
They have a great manager, Daryl I believe is his name. He was really on top of things and made sure you were well taken care of. Some things I like as a business traveler: The place was quite (well built). The place was clean. They had a refrig in the room. The room temperature controls worked. They had the USA Today newspaper. They had cookies. They offered a great breakfast and the lady who took care of that even made sure I was doing okay. Finally, this is probably just me but they had half & half for my coffee not just Coffemate - they're not the same.
The rooms were very clean. Beds and pillows were comfy. The breakfast was great, good selection. Pool area was nice and there were plenty of towels. The staff was very friendly and helpful. We will go back again when we are in the area. The pool could have been a little warmer.
Nice rooms and excersise area with pool Would of liked a breakfast or coffee included has a bistro on site though
I had to cancel at the last Moment and was out $800
The staff was great! Which great customer service makes the stay even more better. I could go on about their hospitality. Me and my boyfriend chose the place on a last minute decision for Valentine's Day and it worked out great!
They accommodated all of our requests - away from elevator, ice machine and other people. We were traveling with a baby and wanted a quiet room. Very clean and nice decor. There was a cool bar and restaurant area but we did not have a chance to try it. The elevator is in the back of the hotel, and you have to wind around to find it... so it was tricky getting to our room from the lobby. The hotel could have used more signs to direct guests to the elevator.
Great hot tub and pool. Wonderful staff and spacious rooms.
location and it was clean No
The staff in the room were great The breakfast in the morning was very skimpy
Great place to stay, clean, quiet and excellent customer service. We always are thrilled when we get this hotel!! No
The mattress and sheets were completely comfortable. They were soft and smooth so I was actually able to sleep soundly. Also I enjoyed the whirlpool. The pool floor is painted and got paint chips on my feet. In addition there were ants both dead and alive in a couple places in the pool area.
The staff was very friendly and helpful. We like the surrounding quiet environment. We liked the breakfast, but missed bicuits and gravy.
The front desk staff was amazing! Thanks for the awesome guest experience! Thanks for the clean rooms!
Convenient Location. Friendly Front Desk Staff. Comfortable Room. Breakfast was just ok. A better variety of fresh fruit (e.g. blueberries, strawberries, grapes) would be nice. Tub/shower combo in bathroom was a disappointment. A large, tiled walk-in shower would be nice.
Location. Double (not queen) beds. Beds were terrible. Pillows were awful.
It is a good match for my needs. Right location. Right price.
The staff was very nice and helpful when we needed it. Breakfast was good as well. N/A
Basic Laquinta. The staff was very nice.
All was great all staff was great except the desk clerk on Saturday morning he was rude and has no customer service skills he just did not want to help out a customer that needed it The food was great One person can ruin a business and the clerk is doing it all was good but he made it so I will never stay there again and I will tell all my friends
The smoke alarm and the EARLY morning alarm testing
It was clean and the staff were great. We would stay here again should the need arise. We had to leave early in the morning due to our plans.
I really liked our stay here. Very easy to access, nice staff, and clean rooms. Not much more you can ask for.
The room was very comfortable, everything looked new and fresh. It was great having a kitchen with appliances. The included breakfasts could have been better. Omlettes were not good, service started too late on weekend.
The room was adequate and clean. The place overall has an air of dejection that is uncomfortable, verging on feeling insecure. Staff didn't seem particularly interested in customers, I had to unplug refrigerator and unscrew lightbulbs to get quiet and dark, the pool wasn't open during the hours advertised.
Great price, nice room with balcony & sliding door, pretty courtyard and pond view, easy access with pets via back stsirs, friendly staff, couches and sitting areas in many places - a great hotel for conference but not for romantic getaway Some rooms residential which is creepy, indoor pool had no jacuzzi - the hot tub was converted to spa, confusing hallways with few signs or maps, property and fixtures need repair, no free coffee in lobby nor breakfast, huge area for game room but just a few games
They have an indoor and outdoor pool, and a restaurant. The hair dryer in the room did not work. We asked the front desk if there was a whirl pool, and were told "yes". However, there is no whirl pool/hot tub at this hotel. It is also a bit out dated.
Beds were outstanding Since it was the slow season not all parking areas were plowed . No continental breakfast
We liked the location of the hotel and the facilities offered. We slept well and enjoyed the room. The staff was excellent at all times. Most places around the hotel needed maintenance work or better maintenance work. I heard other customers complaining about door handles not working. We had what looked like water damage on the ceiling in one corner of the room. The indoor and outdoor pool decks were just not in excellent condition anymore. I guess the facility is just getting old and needs some extra money put into it. We did enjoy our stay, but for the price paid we felt the building needed more taking care of. Also, the top floor is rented out.