Cons (-) TV was horrible, it too dark. bath tub was dangerously slipperier. From staff were rude, but noticed they were very nice to white people, then i knew where i was and aware of my place. it certainly was not at this place.
2 stars
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
Photos of Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
Overview
Located in Phoenix, Extended Stay America - Phoenix - Airport - E Oak St is an easy drive from Arizona Women's Hall of Fame and provides on-site parking. It also offers an outdoor pool, an airport shuttle and a 24-hour reception.
The property provides a laundry service and a wake-up service. There is also a barbecue area available for guests to use.
The property's apartments are comfortable and provide a kitchenette and a private bathroom. They are air conditioned and offer an in-room dining area, a sofa bed and a refrigerator.
Extended Stay America - Phoenix - Airport - E Oak St is a 10-minute drive from Phoenix Sky Harbor International Airport, and sightseers can easily reach Phoenix Zoo by car. Tempe Town Lake, Heritage Square and Scottsdale Fashion Square are close by.
Latest deals for Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
Amenities at Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
Kitchen
- Dishwasher
- Microwave
- Stovetop
- Toaster
- Refrigerator
- Kitchen
- Kitchenette
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
Services and conveniences
- Business center
- Meeting/Banquet facilities
- Room service
- Key card access
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
Bedroom
- Alarm clock
- Sofa bed
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Outdoor
- Grill
Workspace
- Desk
Family friendly
- Complimentary breakfast
Pool
- Pool
Reviews of Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
5.6
Fair
1026 verified ratings
Wonderful
235
Very good
87
Good
80
Okay
75
Fair
115
Mediocre
79
Poor
355
Summary of reviews
Guests say
Guests appreciated the convenient location of the hotel, with many noting its proximity to grocery stores and attractions. However, they expressed significant dissatisfaction with the service, describing staff as unhelpful and rude. Cleanliness was also a major concern, with reports of dirty rooms and unpleasant odors. Overall, while the location received praise, the service and cleanliness left much to be desired.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Pros (+) Nothing
Cons (-) The first room I was given had bugs in the carpet, shower, sink, kitchen and bed. When I went to the desk the guy didn't bat an eye and got me another room as if this is a normal thing. He didn't apologize. He acted like I was making him do more work and he didn't want to see the pictures I took of the bugs. The second room had a few dead bugs but seemed cleaner but I couldn't sleep and felt like ...
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Pros (+) I liked...checking out.
Cons (-) No housekeeping, unless you pay a $10 surcharge, and then your room isn't even turned over until 6pm or later. Argued this, and asked for another room (work 3rd shift) and they wood ly switch my room to a clean one. Had to go to front desk to get a spare room key FOUR times, because mine didn't work and get locked out. Room #s on door are peeling away, shady neighborhood (especially at night), and...
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Pros (+) Customer service was fantastic
Cons (-) Breakfast was pretty pathetic, coffee and oatmeal packets
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers an outdoor pool, complimentary breakfast, laundry facilities, and a kitchenette in the comfortable apartments.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about the cleanliness, such as dirty rooms and a need for quality control training at the front desk.
What are the common complaints about the staff?
Several guests have expressed dissatisfaction with the staff's customer service, citing rude and unhelpful behavior at the front desk.
Is the hotel suitable for business travelers?
Yes, the hotel provides a business center, meeting facilities, and room service, making it convenient for business travelers.
When is the best time to visit the hotel?
The high season is in March, offering a great time to enjoy the hotel's convenient location and compassionate, professional staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Kitchenette
The property's apartments offer a kitchenette, which can be convenient for guests looking to prepare their own meals during their stay.
Consider Bringing Pets
The hotel allows pets, but it's advisable to confirm the charges and any specific policies related to bringing pets before booking.
Be Mindful of the Check-in Process
Some guests reported issues with late check-in and locked lobby entrances, so it's recommended to communicate any late arrivals with the hotel in advance.
Explore Nearby Attractions
The hotel is conveniently located near various attractions, including Tovrea Castle, Papago Park, and the Desert Botanical Garden, making it a good base for sightseeing.
Confirm Payment Methods
Some guests encountered issues with payment methods, so it's advisable to confirm accepted payment methods and any related policies before arrival.
Consider Noise Levels
While some guests found the hotel quiet and peaceful, others reported noise disturbances, so it may be helpful to inquire about room locations and noise insulation.
Inquire About Breakfast Options
Although the hotel offers complimentary breakfast, it's advisable to check the specific offerings and whether they align with personal preferences.
Be Aware of Room Cleanliness
Several guests mentioned cleanliness issues, so it's recommended to inspect the room upon arrival and promptly report any concerns to the staff.
Check for Room Amenities
Some guests experienced missing or limited kitchen amenities, so it's advisable to confirm the availability of necessary items with the front desk, especially for extended stays.
Consider Security Concerns
A few guests expressed safety concerns, particularly related to the surrounding area and the need for enhanced security measures, so it's advisable to inquire about security provisions and take necessary precautions.
Location
4357 East Oak Street, Phoenix, AZ 85008
What's nearby
- Phoenix Zoo2.6 mi
- Avnet3.1 mi
- Camelback Mountain3.3 mi
- Biltmore Fashion Park3.5 mi
- Heritage Square4.8 mi
- Arizona Science Center4.9 mi
- Arizona Center4.9 mi
- Heard Museum4.9 mi
- Chase Field4.9 mi
- Phoenix Convention Center5 mi
- Westward Ho5.1 mi
- Union Station5.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
Low season | October |
|---|---|
High season | January |
Average price (weeknight) | $90 |
Average price (weekend night) | $89 |
When to book a room at Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
FAQs when booking at Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
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Value for money | 6.2 |
|---|---|
Distance to city center | 5.3 mi |
Nearest Airport | Phoenix Sky Harbor Intl |
Distance to airport | 2.6 mi |
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