Located in North Mountain, SpringHill Suites Phoenix North offers 3-star accommodation and an outdoor pool, a Jacuzzi and free Wi-Fi. It provides a gym, as well as a 24-hour business centre, an express check-in and check-out feature and a beauty centre.
There are a variety of facilities available to those staying at the hotel, including babysitting services, 24-hour reception and car hire. In addition, the multilingual staff are available to provide local information.
The hotel's rooms are comfortable and offer a kitchenette that is equipped with a microwave and a refrigerator. They provide movies-on-demand and tea and coffee making facilities.
SpringHill Suites Phoenix North has easy access to Metrocenter Phoenix. There is also the added convenience of many nearby restaurants and cafés.
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The overall cleanliness was awful. Due to COVID or staffing or whatever, our trash was never emptied on our 4 day stay. They ask that we request for trash removal by 9am the day prior. I requested trash removal on Monday afternoon for trash removal on Tuesday….nothing. None of the requests were given, higher floor, extra foam pillows, and extra towels. In fact, they only gave us one set of towels for the two of us. Not to mention the furniture had no room for clothes, so if you have a multiple day stay, try to squeeze your clothes where you can. To make matters worse, the last day we were thinking of extending our stay until the toilet overflowed. We had Bigfoot above us, which made sleep next to impossible. Lastly, the bed was very uncomfortable. The hotel was understanding and gave us one day off our stay. I would recommend making a concerted effort to accommodate your clients. Cleaning is a must, especially during a pandemic. Wear a mask when handling customers and customers should wear one too, especially if you have a sign on the door saying it is required.
Pros. Very clean rooms, friendly and helpful staff.
Cons. Not many things within walking distance
Pros. We loved the friendly staff! We arrived after 11:40pm and was greeted by a wonderful lady at the front desk. The breakfast was amazing, hot tea, coffee and ice water was served 24 hours. Warm cookies on the counter after dinner, really hit the spot. When we needed anything, the staff responded. Hotel was clean and very well kept. Highly recommend!
Cons. I wouldn't change a thing!
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What amenities are available at SpringHill Suites Phoenix North?
SpringHill Suites Phoenix North offers amenities such as an outdoor pool, Jacuzzi, free Wi-Fi, gym, 24-hour business center, express check-in and check-out, beauty center, babysitting services, 24-hour reception, car hire, and a kitchenette equipped with a microwave and a refrigerator in the rooms.
What are guests saying about the cleanliness at SpringHill Suites Phoenix North?
Guests have mentioned that the hotel is always clean, but some have noted concerns about the cleanliness of the bathtub, room, and the presence of an unpleasant smell in the hallways and rooms. Some guests also mentioned the need for a deep cleaning and the presence of dirt underneath the beds.
What are the common concerns about the beds at SpringHill Suites Phoenix North?
Some guests have expressed concerns about the uncomfortable sofa bed, the strong odor of pot in the hallway, and the loud people in the hallway that wasn't addressed. Additionally, some guests found the regular beds to be uncomfortable and in need of an upgrade.
What practical information should guests know about the location of SpringHill Suites Phoenix North?
SpringHill Suites Phoenix North is conveniently located with easy access to the freeway, nearby restaurants, and cafes. However, some guests have mentioned concerns about the area, including the presence of homeless people and traffic noise from the nearby freeway.
What are guests saying about the customer service at SpringHill Suites Phoenix North?
Guests have praised the friendly and helpful staff at SpringHill Suites Phoenix North, while some have expressed concerns about the lack of security guards patrolling the parking lot, the staff cussing and speaking inappropriately, and the staccato communication from the front desk staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a Room Away from the Freeway
Some guests found the noise from the nearby freeway to be disruptive, so if you're sensitive to noise, consider requesting a room further away from the freeway.
Take Advantage of the Spacious Rooms
Many guests appreciated the spacious layout of the rooms, which included a kitchenette, making it convenient for families or longer stays.
Check for Elevator Availability
Several guests mentioned issues with the elevator not working, so if this is a concern for you, it may be worth checking the status of the elevator before booking.
Enjoy the Breakfast Options
Guests were pleased with the variety of breakfast options available, including eggs, sausage, waffles, and more, making it a substantial and convenient start to the day.
Be Mindful of Noise Levels
Some guests experienced noise disturbances from other guests in the hallways, so it may be helpful to pack earplugs in case of any disruptions.
Take Note of the Convenient Location
The hotel's location was praised for its proximity to the freeway and easy access to nearby restaurants, making it a convenient choice for travelers.
Request a Room with a View
While not explicitly mentioned in reviews, considering a room with a view may enhance your overall experience, especially if you prefer natural light and scenic surroundings.
Check for Odor Concerns
A few guests reported unpleasant smells in the hallways and rooms, so it may be beneficial to inquire about this before making a reservation.
Inquire About Security Measures
Some guests mentioned concerns about security, so it may be helpful to inquire about the hotel's security measures and protocols upon check-in.
Consider Bringing Your Own Toiletries
A few guests noted issues with the availability of certain toiletries, so it may be wise to pack any essential items you prefer to have on hand.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
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High season | February |
Average price (weeknight) | $127 |
Average price (weekend night) | $149 |
Springhill Suites Phoenix North is located at 9425 North Black Canyon Highway in North Mountain, 8.9 miles from the center of Phoenix. North Mountain Park is the closest landmark to Springhill Suites Phoenix North.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Springhill Suites Phoenix North.
Yes, Springhill Suites Phoenix North offers free Wi-Fi.
Springhill Suites Phoenix North is 11.6 miles from Phoenix Sky Harbor Intl. Springhill Suites Phoenix North is 12.3 miles from Phoenix Scottsdale Municipal.
Yes, Springhill Suites Phoenix North has a pool onsite.
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Value for money | 8.1 |
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Distance to city center | 8.9 mi |
Nearest Airport | Phoenix Sky Harbor Intl |
Distance to airport | 11.6 mi |