Anoulack Khen Lao Hotel

Some guests have mentioned that the rooms and common areas were not as clean as expected, with issues such as dirty floors, bedding, and pillows. However, other guests have found the hotel to be very clean and cozy, with modern and clean rooms.

The breakfast at the hotel has received mixed reviews. Some guests have described it as good and enjoyable, while others have found it to be lacking or just okay. It seems that the quality of the breakfast may vary.

Some guests have reported issues with the hotel's amenities and services, such as a broken elevator, limited parking, and a lack of room amenities. Additionally, there have been complaints about the laundry service and the availability of hair dryers.

Guests have had mixed experiences with the customer service at the hotel. While some have found the staff to be kind, helpful, and friendly, others have reported difficulties with communication due to language barriers and have mentioned specific issues with certain staff members.

The hotel's high season is in September, which may be a good time to visit if you prefer busier periods. However, it's important to note that the hotel is located in an area where power outages are common, so guests should be prepared for this possibility.

Some guests experienced cold rooms, affecting their sleep quality. Consider requesting a room with effective heating during the colder months.

Several guests mentioned issues with room cleanliness, including dirty floors, bedding, and pillows. It may be advisable to inspect the room upon arrival and request a change if cleanliness standards are not met.

The staff's limited understanding of English was highlighted by some guests. Patience and clear communication may be necessary when interacting with the hotel staff.

A few guests reported issues with reservations not being recorded upon check-in. It is recommended to double-check reservation details and have confirmation documents readily available.

As power outages are common, guests may consider bringing a power backup, such as a portable charger, to mitigate any inconvenience caused by electricity disruptions.

Some guests noted a lack of room amenities, such as hair dryers, and limited availability of certain services. Guests may want to manage their expectations regarding available amenities.

The hotel's location allows for easy access to eateries, providing guests with dining options within walking distance.

While not explicitly mentioned in the reviews, given the hotel's central location, guests may consider requesting a room with a view to enhance their stay experience.

With staff speaking minimal English, guests may benefit from learning a few basic Lao phrases or using translation apps to facilitate communication.

Some guests reported that the breakfast buffet ran out of food early. It may be helpful to verify breakfast timings to avoid any inconvenience.