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Rooms were nice and clean Exercise room to snall
Nothing at this facility. Cannot believe this unit was part of Hampton chain. Absolutely awful experience. Booked into wrong room. Room smelled like an opium den, burn marks on carpet, given can of Tabriz and told to deal with it. Hard to communicate with night clerk with her kids running amuck in lobby. Trash truck came at 3:00 am and slammed dumpster down so hard sounded like a train wreck. An hour later the front of the A/C unit fell off, around 7:30ish maid smashes into door with vaccum then they start hollering at each other down the hall. Went to breakfast to find the chafing dish used for eggs was filthy. The internal hinge was impacted with old food. I nearly threw up. Went to leave and an employee was using all three carts to hold his work items. I travel a lot for business and I can honestly say this is one of the worst hotels I have stayed at in 10 years and this includes some real rat traps. I have stayed at dozens of Hampton Ins all over and never dreamed they would allow anything like this. Shameful.
Quiet, good location Dirty room
nothing yes, the bed bugs.
Nothing they had bedbugs and refused to refund my money Bed bugs and they cut breakfast a half HR early there was no manager on duty to deal with my issues.
That it was non smoking
This guest did not leave comments about this hotel.
Like the location. Non smoking rooms smells like a smoking room, personel smoking rigth in front of the hotel next to the door of the room, I got a handicapped room which didnt meet my needs bc I am not disable and was not comfortable for my height, too low bed andshower
These hotels are not 2.5 star.very dissatisfied
Because our car broke down, we had to come in a day late. This was not a problem. The room was clean, the beds were not too hard. The staff was welcoming and breakfast was good. The coffee was not burnt nor was the sausage gravy. I would stay there again No. It was all good.
There was really not much to like. Only one room was available when we arrived, it was a smoking, so we could not stay. Lost all our money (3 day booking) because they wouldn't cancel. Manager was impossible to reach. Were told we could cancel, and then told we couldn't...
Portion of the floor was bare cement. Smells, cleanliness, outside doors are a turnoff.
Friendly representative at check in. Only thing is that it sits off the road a little bit and is easy to miss the proper turn to go to the hotel from the main road. That is not a dislike, but it is the only problem I had.
Location and price. Other tenants.
Location was convinient for us. Not clean, dirty counters, dirty sheets, hair all over sheets. Internet did not work. Old water heater on the sidewalk between my vehicle & room. Room door broken, Poor service from staff. No new room, no refund, I took my family to a new hotel.
Room was very nice, comfortable bed, everything clean.
Stained walls and sheets; missing carpet. Bathroom dark and very small (couldn't open door while on toilet, couldn't get in shower with door open). ABSOLUTELY NOT a 2.5 star hotel, allegedly akin to a Hampton Inn & Suites or Holiday Inn.
Close to everything that we had planned on our visit to Easley,SC. When we went in to check in my wife asked if we could have a room on the ground floor level. The clerk stated that we were booked into a ground floor room. When we went to find our room it was located on the second floor. We were very disappointed.
Located where we needed, friendly helpful staff when required, rooms are comfortable and spacious with just a hint of Mustiness about them, the Non smoking rule hadn't been adhered to I assumed. Breakfast was pleasant not to much or too little, a good mix. Hotel has a computer you can use also. Housekeeping were a little lacking having left some residue of the last tenant on the back of the toilet seat, we had to clean off before we felt comfortable enough to use the facilities along with other surfaces. Location only allows limited access due to road layout, can be a little tricky to access. Trains blowing whistles at odd times during the night takes some getting use too.