Piedmont Hotels

Neither the water, wifi, or phones were working.

Convenience

No

Rooms were nice and clean

Exercise room to snall

Nothing at this facility. Cannot believe this unit was part of Hampton chain. Absolutely awful experience.

Booked into wrong room. Room smelled like an opium den, burn marks on carpet, given can of Tabriz and told to deal with it. Hard to communicate with night clerk with her kids running amuck in lobby. Trash truck came at 3:00 am and slammed dumpster down so hard sounded like a train wreck. An hour later the front of the A/C unit fell off, around 7:30ish maid smashes into door with vaccum then they start hollering at each other down the hall. Went to breakfast to find the chafing dish used for eggs was filthy. The internal hinge was impacted with old food. I nearly threw up. Went to leave and an employee was using all three carts to hold his work items. I travel a lot for business and I can honestly say this is one of the worst hotels I have stayed at in 10 years and this includes some real rat traps. I have stayed at dozens of Hampton Ins all over and never dreamed they would allow anything like this. Shameful.

Portion of the floor was bare cement. Smells, cleanliness, outside doors are a turnoff.

Like the location.

Non smoking rooms smells like a smoking room, personel smoking rigth in front of the hotel next to the door of the room, I got a handicapped room which didnt meet my needs bc I am not disable and was not comfortable for my height, too low bed andshower

Nothing they had bedbugs and refused to refund my money

Bed bugs and they cut breakfast a half HR early there was no manager on duty to deal with my issues.

location

the room smelled like smoke is in the carpet, curtain don't fully cover front side walk window

Located where we needed, friendly helpful staff when required, rooms are comfortable and spacious with just a hint of Mustiness about them, the Non smoking rule hadn't been adhered to I assumed. Breakfast was pleasant not to much or too little, a good mix. Hotel has a computer you can use also.

Housekeeping were a little lacking having left some residue of the last tenant on the back of the toilet seat, we had to clean off before we felt comfortable enough to use the facilities along with other surfaces. Location only allows limited access due to road layout, can be a little tricky to access. Trains blowing whistles at odd times during the night takes some getting use too.

We've been to plays at the Peace Center 3 times and we always stay across town at the Sheraton so it was a nice surprise to find a nice hotel w/great staff, closer location, great complimentary breakfast (one of the comps we loved about Sheraton) and breakfast staff. Great room, beds and comfort. Already making plans for our next stay.

I didn't like that when I changed my reservation from 2 days to 1 day the price went up $10 because supposedly my room was no longer available. Also, although we found a table right away at breakfast it was a little cramped and limited seating at breakfast rush hour. Also I wish the staff had a broader knowledge about eating places besides just pointing us across the street.

great room with a great view

The breakfast was dope, the beds were great, employees are some of the best.

Rooms don't have have refrigerators for some reason and the ac hardly worked.

The Christmas decirations

Nothing

It was clean and comfortable.

Could not get room temp adjusted

I stayed because I went to a birthday party at blind horse! I liked that I had a back entrance to hotel because me and my hubsband were out late! It was a great hotel!

No it was great!

Location. This location is not far from downtown Greenville and not too far from the highway.

The bedding (comforter) was somewhat dirty.

Location

Bad roach problem

Suite itself was fine, once we got to it. Sent to suite at first with handicapped bathroom (no vanity in bathroom) and had to request another suite.

Entire atrium/lobby area under construction, only 1 of 3 elevators working and signs indicating which one were wrong - so long walks around atrium to wrong elevator and back, then very long waits for very crowded elevator. Corridors partially obstructed by construction materials/equipment, construction crews competing with guests/staff for 1 elevator in service.

Room was clean and well laid out

Entire hotel under renovation. The entire courtyard, restaurant, front desk, etc. was in temporary and unsatisfactory areas. We had visited last year and only returned because of a good impression. If I had know about the renovations, would have stayed elsewhere.

We stayed here to save money from staying right downtown and you get what you pay for- it was down at the end of main street, but still walkable for sure. Hotel and staff were great! Room clean and comfy bed. I would recommend this hotel.

A little far from where we were meeting friends, so we drove some to meet them and ended up paying to park elsewhere. Still saved money though!

Size of room and location. 4 pillows for bed.

One staffer seemed a little put out that I was asking for directions to something, otherwise staff was very nice and accommodating.

Everything was adequate

Nothing bad, just a best western.

The AC in the room was very weak it made for it to be a little uncomfortable.

Just remodeled. Very impressed with the furniture and over all room. Comfy bed. Great breakfast! Wonderful, quiet location. Will definitely stay again.

Nothing.

Very accomodating! My room was upgraded to a suite because of a minor error made by using Booking.com. I called an hour out from arrival and was given an early check-in because I was traveling with toddlers who really needed a nap and they had the crib ready in our room, which wasn't even part of my original reservation but something I asked for during that last minute call. All of the staff were polite and genuinely pleasant. My grandchildren enjoyed the pool, which was clean and had comfortable seating. I used the exercise room, which while small, provided everything needed for a basic workout. My bed was VERY comfortable, too!

Nothing.

I liked all of the amenities. I wish I could have stayed a little longer to enjoy everything.

There was not anything I didn't like.

Location

The unpleasant scents of the whole place , it like molded . Also the bed has a hazardous spot on the edge , that could cause a serious injury .

The room was clean and the breakfast bar was fully stocked.

I stayed for THREE nights and requested several times that I needed to have my toilet repaired, but no one ever fixed the continuously running (loud) toilet.

The location was good. An easy drive to downtown.

Our room had an adjoining door to the room next to us. The people in that room had their tv on loud all night long. The room also smelled when we got there. The combination of these 2 caused a bad night's sleep.

The room was clean.

The mattress was unusually soft. Also the front desk failed to provide directions when asked, that would allow us to connect to the hotel's wi-fi service.

Location& staff

Cleaning

Staff very professional and courteous.

The staff were friendly, attentive, and efficient. They made our stay the best possible. This is the second time we have stayed here and will be back. So relaxing.

No cons

Loved the layout and very spacious with everything we needed. Brought the dog and it was perfect. Great value!

Bed could have been a little more comfortable.

VERY nice room (especially for the price we paid). The staff was courteous, the free breakfast was very nice. And, most importantly, the bed was extremely comfortable!

The hot water in the shower was scalding hot. Fortunately, I checked it before jumping in. That's a minor complaint on an otherwise excellent stay.

The Staff was incredible and for that reason alone I would stay there again...I hope Greenville Homewood lets them know how great they are...I can't think of one thing negative ..well the fire alarm went off one morning but they got it taken care of ..

I can't think of anything....I give it 10 stars! keep up the good work.

Friendly Staff, super clean and comfortable rooms. Try the omelet for breakfast!

Nothing to dislike

The room was gorgeous! We loved the pool and hot tub area! It was so nice! We loved everything! Great value!!!!

The room, staff and location was great. Couldn't ask for a better time. They were very kind and helpful with directions to places.

At first the shower handle wouldn't work for the cold water til it had gotten fixed the following day. No microwave or mini fridge in the room

I like that the hotel is pet friendly, even though we didn't take a pet with us, it's good to know we would be able to in the future. The pillows were amazing and I liked that the room was accessible from outside rather than going through a hotel lobby (I assume because it is a pet friendly hotel).

Value

Queen mattress was sinking somewhat to the middle.

Not really anything I can complIan about

The pillows are to soft not firm and they very small

Quiet, inexpensive.

Doors open to outside rather than hallway. Some features in poor repair, e.g. bathroom faucet loose. No convenient bedside outlets for charging phones.

The wifi worked

Cash only after refusing my reservation..... The booking company refunded me once he talked to the owner. The room was shoddy at best, definitely not a normal Motel 6. All l can say is stay away