Hotels near Charlotte Douglas Airport

Pros: Convenient for a quick stay, particularly the shuttle service to airport. Very nice room.

Cons: In an unusual location, no stores, restaurants or anything around but a few office buildings. If you a runner, you have to do several laps around the pond there :)

Pros: Very nice new, clean place.

Cons: Only problem was Travelocity did not have us on the list for the breakfast. Perhaps I missed it in the fine print, but we thought breakfast was included.

Pros: Check in was quick and efficient. Such a friendly staff. Lee did an excellent job. This will be our go to location when staying overnight in Charlotte.

Cons: I answered this already but it may have gone in on our return when we were booked for 2 nights. Please look and don't ask me to review again.

Pros: Our already late night flight into Charlotte was delayed by weather. When we called the hotel at 1:25am to pick us up, the driver did so quickly and was very friendly and efficient.

Pros: We had a very late check in, and the woman at the front desk was understanding and amazing. The hotel was clean, easy to navigate and ended up saving us money by leaving our car and just using the shuttle to and from instead of airport parking.

Pros: Staff extremely friendly and helpful. Convenience of the shuttle to and from the Airport Food in the restaurant was delicious Super comfy bed!

Cons: There wasn't anything we didn't like.

Pros: Staff went out of their way (check in/out, shuttle service, dining) and did so with a smile, to ensure we had a stay that went beyond expectations. Cannot beat proximity to the airport and free shuttle. I was able to drop off my car the night we stayed and catch the shuttle back. Cannot beat the value for money. Entire hotel was spotless and clean. Comfy beds and plenty of space to spread out on the room.

Cons: Disappointed in Hilton. The hotel was old and run down. It had a bad smell in the hallways and the room. Overall it didn't feel clean and fresh.

Cons: Keep the bar and restaurant open later when there are customers waiting. Adjust your schedule to match unanticipated volume due to flight cancellations. Didn’t hurt me, but you missed an opportunity.

Pros: Shuttle service

Cons: Stay was good

Pros: Every staff member was very warm and personable. I came in really late from a long day of flight delays. The front desk staff was really very nice. Breakfast was much better than I expected. I came into breakfast just a few minutes before it closed and the staff didn't try to rush me out of there. They were very sweet and accommodating.

Pros: Very clean and very nice inside. Loved the free breakfast and the staff were very nice. Room was great.

Pros: nice clean modern facilities. breakfast enjoyed by the family. Didn't have to stop before getting on the road for breakfast. thank you for a great stay. looking forward to future stays. I normally stay at a different hotel chain. earlier in the year I had the pleasure of staying at the Savannah location for business and was impressed. therefore, I decided to book your location. I'm won over. thank you for my experiences at your facilities!

Cons: perhaps have an area where business can host at your location for conventions.(conference rooms, main ball room)

Pros: This hotel was very clean and looked and smelled like it just opened recently. The staff were exceptionally friendly and responsive to requests made. The breakfast was great with good variety and even had To Go bags.

Pros: The hotel decor and cleanliness. Breakfast was ok.

Cons: Housekeeping staff (1) on cell phone watching a video.

Pros: Room was very big and v good toiletries

Cons: The wifi didn’t work and there’s is nothing around the property walking distance

Pros: Very clean

Cons: Liked everything

Pros: Modern style hotel. Beds were comfortable.

Cons: We came at 12 am. My children and were exhausted. There were crumbs in the bed. A nasty moldy washcloth was hanging over the shower rod. The bath tub was slippery and very dangerous to stand in. The bottle of body soap on the shower was completely emp

Pros: Staff was amazing, room was immaculate.

Cons: No. Everything was perfect.

Pros: Everything Swimming pool clean excellent

Cons: Nothing i can can think of

Pros: I loved that the hotel was new and very nicely decorated and so modern.

Cons: The only thing that I didn't like was the breakfast choices. There was only pork that was served.

Pros: We like the daily housekeeping provided. The breakfast was enjoyable with plenty of room to sit and eat. The juices were weak and tasted watery. Coffee was really good.

Cons: The beds were comfortable and pillows soft so if you like a firm pillow bring your own. Didn't like having to go down to the first floor to get ice twice a day because the machine on 4th was out of order. Check out is 11:00 and they began knocking on your door at 9:00am.

Pros: Staff was excellent very friendly. Room beautiful.

Cons: Noise from young people partying at 3zm.

Pros: Full equipped kitchen. Large room

Cons: Close to the airport, you could hear the planes .

Pros: It was clean and close to the airport

Cons: It lacked the necessities like not enough luggage racks, which really caused us to struggle with our luggage coming and going. They told us they were sold out of pillows, the room only came with two, the staff couldn’t care a less

Pros: Great room, friendly helpful staff. Discounted meal at hotel next door. Swimming pool and bbq areas were lovely. Transport to and from the airport was easy and quick.

Cons: Nothing.

Cons: I will never stay here again. The reason why I booked this hotel was for the 24 hour airport shuttle service. After flying for 30+ hours, I wanted the convenience of getting picked up after midnight, without hassle. This was not the case. I called the hotel to confirm my late pick up a week prior, and even that night when I found out of my flight delay, I called to confirm that there would be pick up. Both times they told me, no problem, call when you get there. Well I call, and they tell me that there will be no one to pick me up for an hour and that I should take a taxi so they can reimburse me. It’s already 1 am and now I’m supposed to wait until 2? I get in the taxi line and it’s a nightmare, people yelling at each other and cutting in the line. Exactly the thing I wanted to avoid by having hotel shuttle service. I am livid at the hotel.

Pros: The modern feel, the fridge in the room, how close it is to CLT Airport. The staff was awesome! They were 100% friendly and professional.

Cons: Some of the hand towels had hair from previous guests. That put us off.

Pros: Clean, somewhat new, breakfast included.

Cons: There is quite a bit of noise from the airport and surrounding businesses. Check in personell was great. Personell checking us out was texting for almost a minute before they greeted us.

Pros: My room was spacious, excellent breakfast .

Cons: Airplane takeoff noise

Pros: They call it sandwitch, but it is a burger. Very nice. She warmed it for me w/ the microwave oven. Thanks.

Pros: Flights delayed, had to stay overnight without baggage. A perfect place to come.

Pros: The bed was great and I also loved the lotion

Cons: Everything was great

Cons: Breakfast - not really what I’d call a hot breakfast. I was there at 0730 and out of many items and few non-lactose options. Staff - front desk at 0730 during prime time check out and no one was there for almost 10 minutes.

Cons: Close to airport

Pros: Great place to stay! Free airport shuttle & parking at the hotel are added bonuses!

Cons: Only ONE bottle of water allocated per room. Want a second? It's $4.00! Pretty cheap.

Pros: Very nice staff, was given a room on the club floor. The evening offerings were amazing, I did’t need dinner. Ice indoor outdoor pool, excellent airport shuttle. Good amenities in the room

Pros: Convenient, and that’s all!

Cons: The staff is horrible, they treat third party reservationists like dirt and tell you so. This came from a manager. Who stated that because I booked through a third party I deserve to be in a room that had a broken toilet seat, toilet took three time to empty, the sink was backed up, and the tub would not drain!

Pros: Nothing noteworthy

Cons: Very dated

Pros: The staff were wonderful and understanding with my cancelled my flight.

Cons: N/A

Pros: Staff was great. Atmosphere and very welcoming. Couldn't have been happier to swim a few laps in the pool before I had to crash

Cons: Bathroom floor had urine on it

Pros: Comfortable beds, fantastic staff, as it wasn’t busy they gave us a free upgrade and breakfast!

Cons: N/A

Pros: Location, cleanliness, staff

Pros: very nice for an aiport hotel. Pleased with my choice!

Pros: The staff was great! Friendly and really helpful

Cons: My room need more cleaning they don't vacuum the carpet the rest of the room was ok

Pros: The staff was helpful and friendly and the room was spacious and comfortable

Cons: I would of course have liked more choices at breakfast like bacon (not Canadian bacon and grits)

Cons: Pool was closed for renovation and was not disclosed prior. Beds were horribly uncomfortable. Not in a good area at all

Pros: Clean and modern

Cons: The showers were not working properly...Luke warm showers...probably should have offered discount....everyone complaining

Pros: The young lady at the front desk very professional and informative.

Cons: Restaurant next door at Holiday Inn not very good and poorly staffed.

Pros: Staff at checkin was absolutely amazingly helpful (Coral was her name) the desire to accommodate our needs, both over the phone and upon arrival definitely exceeded our expectations!!! Thank you Coral...now if you could just help that shuttle guy... A person in our group wasn't feeling well and Coral got her checked-in so fast we couldn't believe it!!! Thanks again Coral!!

Cons: Not totally necessary...but a little bit more variety at the breakfast bar would have been nice. But that's really not a "problem"...shuttle driver (pickup from airport) not totally able to handle our bags and not very pleasant!! Sunday evening around 9 ish.

Pros: The room was clean.

Cons: Aside from the location being next to the airport and directly underneath landing flights, the hotel was renovating rooms directly above my room for the entire stay. Construction would begin at 7am sharp with hammering of the floor and end around 4pm.

Pros: The staff were great

Cons: We had roaches in our room

Pros: The front desk staff were absolutely professional and friendly. One of my co-workers could not get a room because they were booked and the front desk staff called around to other local hotels until they found her a room, and then drove her there in the shuttle. Wow! I got in very late due to missing my connecting flight and I greatly appreciated the amazingly soft sheets and comfy bed and comfy pillows. It was nice that there was a convenience store next door (7-11) and that they even had contact solution for me to purchase (I couldn't get my luggage). The complimentary breakfast was great and there was alot of choices. This was a GREAT hotel stay and if I am ever back in the Charolotte NC area, I would stay here for sure. Thanks again to the great staff that worked the night of May 16th! You guys ROCK!!

Cons: Nothing!

Pros: the food was much better than expected...thank you

Cons: we could not completely darken the room since there was no black out curtain.

Pros: The staff in the Morning was really helpfull and friendly

Cons: The Staff onsite while i was ariving at late night was not helpfull and friendly at all.

Pros: Location was great!! My wife and I arrived a bit early, our room wasn't quite ready yet, so we asked the manager where to go to get something to eat, she recommended Shomar's it was really delicious. Everyone in the hotel was very nice and very helpful. We thought the wine & cheese hour was a nice surprise and very satisfying, again everyone who worked there was super nice & friendly. Breakfast was really good too, we were happy that we could have a nice little breakfast before going to the airport to catch our flight.

Pros: Every thing

Pros: Everything was great, no complaints.

Cons: Small 15$ fee added on with your charge but it’s refunded once you’ve checked out .

Cons: When we got off the elevator to go to our room the smell of marijuana about knocked us out. With having young children I did not want my kids smelling this. They moved us to different floor and the the room had a mildews smell, the toilet wasn’t flushing correctly, and the beds are very hard.

Pros: Everything!!! Rooms were very spacious and comfy and the beds were amazing!!! Staff was friendly and the airport shuttle was prompt both times and the drivers were kind and knowledgeable. We will definitely stay here again when we’re in the area!

Cons: No! Everything was great!

Pros: The bed, computer desk, coffee maker and the top Had a lot of options to plug in my devices. The internet speed was great.

Cons: The sink did not drain well and one of the elevators has a broken hand rail.

Pros: The staff was really nice and helpful. The location of the hotel was fantastic, it was farther out where you felt like you were in the woods alittle bit but still super close to the city and shops/attractions.

Cons: The pool was closed the entire 4 days we were there. We were on vacation in North Carolina in July. It was 100 degrees and we couldn't go swimming. It was alittle frustrating. The pillows in the room were so small too, it was a little weird that they were so tiny. I had to put two next to each other to feel comfortable. Also, there wasn't a comforter on the bed, it was like 3 different types of sheets. I hated that.

Pros: Once we arrived the facility did not have a functional pool and we were told it would be working before we left . Other hotels stated that there pool was closed upon booking... But NOT THE HYATT... A complete waste for the children. Hyatt lies

Cons: Some of the rooms had issues with AC and Fridge. One room ruined the clothes.... MANAGEMENT KNOWS BUT DIDNT CARE

Pros: We stay here every year!!

Cons: Nothing....Perfect!!

Pros: Bed was like a cloud.

Cons: Swimming pool hours

Pros: The location and very helpful staff.

Cons: There were some very obnoxious guests on our floor that made it very noisy at times.

Pros: The staff was super great. They allowed us to leave our car in their lot for over a week for free, rather than paying for parking at the airport. They also ran a free shuttle service to and from the airport, which was so much easier than navigating traffic, especially with the various construction projects at Charlotte Douglas. The room was large and well-appointed. Breakfast looked wonderful, but we didn't have time to partake.

Cons: There were signs of aging and wear - the pool was a dark green and closed.

Pros: The Location was very good

Cons: The bathroom was too too small, thanks.

Pros: Friendly staff, convenient to the airport.

Cons: Limited breakfast options.

Pros: Buffet was great. For $17 it better be. Room was clean and quiet. The The pear, ginger, cinnamon water was great. Filled a to-go bottle up with that stuff

Cons: Stay here and they got ya for your meals. No restaurants near by

Pros: Friendly staff

Cons: The decor was a bit dated.

Pros: The bed was comfortable and the room was spacious.

Cons: There were many problems with the room. Mini fridge didn’t work and had leaked water all over the carpet that had started to mold. In room phones didn’t work so we could t call down to the front desk. Curtains had holes in them.... the list goes on.

Pros: The bed was very comfortable and the breakfast buffet was very good. Navigators were pleasant and very informative from check in to check out. Beautiful property and great staff.

Cons: The mattress on the sofabed was covered with dark gross stains and toilet in room didn't flush no matter how many times engineering came to fix the problem. The pictures on booking.com of the suites well the suite i choosen was completely different not as modern as it showed.

Pros: Rooms were very spacious, clean, and comfortable.

Cons: None

Pros: Looked well maintained

Cons: Pool closed early Hotel definitely felt dated, carpets felt dirty and old

Pros: Looking for somewhere close to the airport for our last night. It was a good price, not looking for fancy, but was a very spacious room; had a sofa and TV room. Nothing spectacular about the decor but pleasant, clean and comfortable - in fact we were surprised. Good size bathroom. The centre of the hotel is open right to the ceiling so you see all rooms are off the central, circular balcony. Pleasant helpful staff. I think there was a pool and there is definitely a restaurant on site but as Charlotte central was only 10 mins away we visited a diner (the Red Eye Diner) for our last breakfast, which I highly recommend! Make sure you visit Charlotte; it is a beautiful modern clean city. Home of NASCAR and NFL Panthers too.

Pros: Hot tub

Cons: Milk for the coffee.

Cons: We were informed upon our 11:30 arrival that the water was shut off for scheduled repairs 11pm -5 am. The kitchen was closed, so room service was not available. It was the middle of the night with my starving, tired daughter after a 3 hour flight.

Pros: Ease of access I like the open style for the rooms with the pool in the middle.

Cons: The room they sent me to was dirty. I had to go back to get another room. The rooms are also dated! Not horrible but they need to remodel. The carpets, bathrooms all need to be updated!!

Pros: Everything

Cons: Need to have Coca Cola options not just Pepsi products

Cons: charge me $50 more , check you bill when you check out be carefully

Pros: Janele and Shawnie were wonderful! My connecting flight out of Charlotte was canceled so at the last minute I ended up needing a place to stay. Glad I picked this hotel, they went out of their way to make sure I was comfortable and had everything I needed.

Pros: IT was clean, the rooms are excellent and the staff very hospitable. The whole check in - checkout system was smooth. The front desk manager,and her staff could not have been more helpful.

Cons: Understanding thatn this us primarily a Mon -.Fri business place the fact that the,dining rooms did not operate the same hours at the weekend as during the week was disappointing. I would recommend this hotel anyway

Pros: The hotel was super nice. The staff was extremely friendly and efficient. The shuttle service was very timely and informative. It was a great experience! Holiday Inn has exceeded our expectations. Thank you.

Pros: The staff at check-in was very friendly and the small café offered a decent dinner!

Cons: The rate Book-it.com offered was different than what we were charged which was a bit of a surprise!

Pros: Breakfast was good

Cons: The Wifi didn't work for the PS4. Or any game system. that really needs to be fixed

Pros: The park & ride to the airport was especially appreciated and that service would bring me back

Cons: All hotels just don't have very soft beds but this was better than most

Pros: The room was clean, it was close to the airport which is what we wanted. The area surrounding the hotel was nothing but industrial sludge, but we really just needed to get to the airport early.

Cons: The breakfast was the worst part of the entire stay. The gentleman staffing the breakfast was very nice and attentive. However, the food was nearly inedible. We were heading to the airport so we couldn't order off the menu. We 'ate' the buffet. The egg-like-product was a gelatinous disaster.

Pros: We used the shuttle to the airport and that was great. Convenient and friendly, even at 330 am. We didn't get to eat breakfast. Our flight was too early.

Cons: The room was too hot. The thermostat did not work well. Perhaps you could set out donuts or bagels for those leaving for the airport ultra early.

Pros: proximity to airport

Cons: The charge for breakfast. It is the same offerings that you get at another Holiday Inn, but charge $10 a person for it. Ridiculous

Pros: The room was very comfortable. I liked. The welcome from Reception staff. The Shuttle driver was very informative. Comfortable bed, I slept well. Thank you

Pros: Very close to airport and easy car ride to downtown.

Pros: The staff was amazing.

Pros: Everything was clean and well kept. The staff was polite and gave great food recommendations.

Cons: Wish it had a pool.

Pros: Left before breakfast was served for early flight.

Cons: No pool which it states that it had

Pros: Staff was great, room was very clean

Cons: N/a

Pros: Clean and quite! Especially considering so close to highway and airport!

Pros: The variety for breakfast choice was nice.

Cons: Bad old mattresses Breakfast poor Room dusty dirty

Pros: Decent breakfast

Cons: I tried to change my room from a king to a double and the guy wanted to charge me 60.00 i checked in at 130am advising him we would be checking out at 9am. He didn't care on my end i wasted 100.00

Pros: Location to Charlotte Airport & Highways

Cons: Exercise room was not in great condition, with old equipment.

Pros: Close to the airport and they have an airport shuttle to and from airport.

Pros: Location and Breakfast

Cons: Some of the front desk staff could be better trained in hospitality (wouldn't hurt to smile and at least pretend to like their job. Their visual presentation was not welcoming)

Pros: Very quiet. Airport shuttles were very good.

Pros: really great staff. The shuttle bus is not reliable and they comped me for the taxi cost. very nice and friendly. breakfast has bagels? Refrigerator in the room

Cons: Ground floor room is not what you want. I must have heard Ike and Tina Turner going at it in the next room around 2 AM. The bathrooms are "clean" but need to be renovated. Electrical sockets did not all work. No restaurants in proximity and the breakfast is kind of like "grunge diner" style.

Cons: No hot water for two days and only excuses from management

Pros: great breakfast and staff /

Cons: location! ask staff to fix vanity bulb they never did!!

Pros: We liked that the hotel was close to the airport. The front desk staff was nice and the rooms were clean and spacious.

Cons: The hotel is under a renovation process which really didn’t impact our stay and will be a good thing in the long run.

Pros: Staff very pleasant and helpful. Large room and very comfy, large bed

Pros: It was close to the airport, but i didin't hear any planes or airport noise.

Pros: The Location, privacy, Staff

Cons: N/A

Pros: Location to the airport. Staff was friendly at check-in. The beds were comfortable.

Cons: The room had a large hole in the wall, the large microwave didn't work and a small microwave was placed on the counter. I paid $154 for the night. For this price there should be no holes in the wall and normal size working microwave.

Pros: CLOSE TO THE AIRPORT... AND THAT'S ALL

Cons: HALLWAY LIGHTING FROM ELEVATOR TO OUR ROOM WAS VERY DIM. A/C UNIT IN ROOM WAS NOISY AND DIDN'T COOL PROPERLY. WOULD RUN FOR ABOUT 2 MIN. THEN SHUT OFF FOR 20 MIN. CARPET IN ROOM WAS MOIST AND STAINED. EVERYTHING ABOUT HOTEL JUST SEEMED DATED AND WAY OVERDUE FOR A MAKEOVER. HOTEL IS LOCATED RIGHT OFF OF BILLY GRAHAM PKWY AND I HEARD CAR TRAFFIC ALL NIGHT LONG. HEARD NOTHING BUT MOTORCYCLES AND SPORTSCARS ACCELERATING PAST THE HOTEL ALL HOURS OF THE NIGHT. APPARENTLY CHARLOTTE PD DOESN'T PATROL THIS AREA AT NIGHT. CHOSE THIS HOTEL BECAUSE IT IS CLOSE TO THE CHARLOTTE AIRPORT AND I HAD AN EARLY FLIGHT THE NEXT MORNING. LEARNED VERY QUICKLY THAT I SHOULD HAVE JUST STAYED AT HOME AND GOTTEN UP 2 HOURS EARLIER AND DRIVEN STRAIGHT TO THE AIRPORT. WORST NIGHT'S SLEEP IN YEARS. IT WAS LIKE TRYING TO SLEEP AFTER BRINGING HOME A NEWBORN.

Cons: Staff was rude when I called to ask about the shuttle. Random brick on floor in the room. Breakfast was terrible and no recycling with lots of styrofoam and plastic in the restaurant.

Cons: Breakfast

Pros: No. It was clean and somewhat confortable

Cons: No light in dressing area. Hairdryer outlet did not work

Pros: Breakfast was wonderful Shuttle service to airport was great - Thank you !

Cons: Dinner at the Bistro was not very good. Ordered a burger that had burnt bread, plus I had to remind the server at the counter that I did not get my order, My niece was served her food and I was served only fries. Seems she totally forgot the burger and then served burnt bread. The fries were decent but were served 10 minutes before the burger. I had to get a bag from my car at 4:00 AM. Key card would not work on side door entrance. Had to walk to front of building to get back in.

Pros: Room was unexpectedly stylish. Much more deluxe than a typical airport hotel. Very nice front desk manager who handled a bunch of folks rerouted to next day flights due to weather.

Cons: Not much. It was great.

Pros: Atmosphere and ambience was lovely. Appreciated having the shuttle to and from the airport!

Cons: Shower curtain/liner smelled musky. Breakfast should be included

Pros: nothing

Cons: motel 6 stay at Sheraton prices I booked the rooms on booking .com I choose the court yard because my grand Daughter wanted to swim in the pool while I was away during the day. The picture looked good ratings were great. We arrived late that night to check in I noticed right away construction material were all over the place temporary construction walls took up most of the hall ways one lane at a time down the hall we waited for each other to pass before the on coming person could go . then the pools out of service I ask about way it was not posted on the web they replied it was I looked on booking .com no mention of construction or pool being out of service. the lady called a neighboring hotel to ask if we could use theirs she said it was OK and gave me the address on a peace of paper the next day we go to the neighboring hotel manager said no way we don't do that. I return to court yard and ask the lady at the front desk she said she never said we could use the neiboring pool and did not know what i was talking about. when I showed her the paper with her hand writing she did not know what to say then she replied she was busy and she needed to the guest. SO DO NOT STAY AT THE COURT YARD its a rip off for 179 a night save your money go to motel 8 better service and they have a working pool.

Pros: the location was close to the airport

Cons: The hotel was really dirty, the staff was awful, acted like you were an inconvenience to even be there, the carpet was filthy, no one at bar/dining area most of time even though supposed to be open, they ignored you when they did show up, there was construction. Room was extremely loud, huge cracks around door let in tons of noise and light. Bathroom tacky. Overall very tired and dirty with unattentive / rude staff.

Pros: Comfortable furnishings

Cons: More staff is needed in the bistro.....However the young lady that was there did an awesome job of wearing many hats and the food and drinks were good

Pros: Got away before breakfast. Location was great for business valet

Cons: For a Marriott property it was just not up to par. There was construction going on so I'm assuming they are updating.

Pros: Convenience to airport

Cons: Spa/ pool, were closed. The lady at the front desk was rude to my partner that was traveling with me! They should have stated the hotel was under renovation. I asked to be checked in earlier in which I was accommodated. However I was downsized to a queen room for the same price as the king I payed for. I was very disappointed!

Pros: Location was good.

Cons: The prices at the Bistro.

Pros: Nice room, nice lounge area.

Cons: Bistro service was poor, long wait to talk with anyone at breakfast

Pros: Location

Cons: I chose this hotel because of the indoor pool and hot tub, however they have been closed for months and do not have a plan to open soon. If I would have known that, I would have chose a property that was $40 cheaper.

Cons: I did not like the lady at front desk talking with gentlemen the entire time while I was checking in as if they were on a date or more than close friends. I prefer privacy on something like this even if it sounds silly.

Pros: Breakfast

Cons: Other guest running up and down the halls being very loud late in the evening with no security.

Pros: Very quick shuttle service from the airport late at night. Again friendly and prompt shuttle service back to the airport the next day. All staff were friendly.

Cons: When I got to my room the TV was on and the door was ajar. It was unnerving since it was late at night and I was traveling alone. I ended up checking the room thoroughly before feeling safe. Not sure why it was left that way.

Pros: the location, being 3-4 minutes from the airport and access to I85 is easy

Cons: elevator floor needed some cleaning and there was no ice machine on the 2nd floor

Pros: Great location close to airport.

Pros: Breakfast was better than expected

Cons: Pool closed early

Pros: Bed was comfortable

Cons: Location of hotel was awful, not in the safest part of Charolette. Our truck gotten broken into in the hotel parking lot and we were told by one of the staff that they were probably looking for weapons, but we should have known it wasn't in safest part of the neighborhood because although you have the option to pay once you get there, when we got there my husband and I was going to pay for out stay in cash, but was informed they didn't take cash wasn't safe to keep it on hand. We thought nothing of it until our truck got broken into. I also think because their probably use to theifs, one of the cleaning staff wouldn't give me more wash clothes as if they were keeping count. She placed only two wash clothes in our room and I'm telling her we need two more it's me, my husband, and our two kids, but she informed me no I had to go to front desk if I wanted more. Really

Cons: The tv remote didnt work. Guy came to fix it but it didnt work. So we was only able to watch 1 channel. And there was no refrigerator in the room.

Pros: Very close to airport

Cons: Limited parking

Pros: Great shuttle service to airport. What e needed

Cons: Air conditioning made noise

Pros: Cleanliness, comfort and value for money

Cons: Parking lot was dark when close spaces were full

Pros: Breakfast with eggs, sausage, waffles maker, oatmeal, toast / muffins & fresh fruit. Coffee & cookies available all day. Pool was clean and readily available. I am scheduled to stay here again in 3 weeks!

Pros: Customer service was great employees were very nice and friendly

Cons: Elevator was broken, hallways smelled,carpets were very dirty. Over all the place needs to be renovated. Being this close to the airport I would expect more

Cons: It was not what I expected

Pros: very good

Cons: nothing

Pros: They give me a later check out and that really helps me and my family out.

Cons: I love everything about the hotel.

Pros: Value of the room/property & location

Pros: The staff

Cons: I think the room had fleas

Pros: breakfast was simple, but ok. Location was great for all the attractions we went to while staying in Charlotte. Staff was friendly.

Cons: The bathroom vanity is dated, carpet needs replaced.

Pros: Everything was good except that our refrigerator did not work.

Cons: Our refrigerator did not work.

Pros: Waffle baker was great! That is all.

Cons: Very questionable neighborhood... heard gunshots nearby... vagrants begging and loitering lot. Cleanliness is subpar in high traffic areas (stairwells and halls), fridge in room still had contents from previous tenant.. Desk attendant oblivious to breakfast area. Had to request coffee and hot water as coffee was out and hot water was luke warm. Also, only 36 channels on tv?!

Pros: The staff was very nice and friendly. They were very helpful.

Cons: It was ok just didn't like that the room wasn't big enough for my family. It would have been better if I had of had a suite big enough. The breakfast was not good at all.

Pros: Friendly staff, very helpful and professional, made my stay comfortable, would definitely book at this hotel.

Cons: No, I was completely satisfied with my stay.

Pros: Huge bathroom and a great shower head! Ned very comfortable. Continental breakfast was good.

Pros: The property was clean and well maintained. Staff was very friendly and quick to check us in. The room was nice and the bed was actually very comfortable.

Cons: The location is a bit away from things, so you do have to drive at least 15 minutes to get places.

Pros: Staff were very friendly

Cons: Hot tub was closed and had been for a week. Pool is small and crowded with more than 4 people in it. There was an old cheese cup under the couch that was growing mold so the room was not cleaned properly

Pros: Staff is really accommodating and genuine The place is clean and beautiful We felt safe, comfortable, and welcomed during our stay I would definitely stay here again

Cons: The jacuzzi wasn’t working at the time

Cons: Reserved a king room and was told at check in that no king rooms were left. Offered 2 doubles instead. Not acceptable. Ultimately given 2 queens. Decent hotel, clean and comfortable. Good breakfast selection.

Pros: Very convenient

Cons: Dirty

Pros: The hotel employees try to please, they did their best. Pretty flexible and trying to make sure everything is good. The pool looked great, did not get to use it due to personal obligations.

Cons: There was a communication issue between front desk representative and shuttle driver, so that my reserved shuttle to the airport was 20 minutes late and needed to be called to show up. Both employees were saying negative things about each other to me. They should have a heart-to-heart and work it out to prevent these issues. Both employees looked hard-working and guest-minded, it was a shame that my stay ended this way.

Pros: Best breakfast on our vacation of 3 hotels.

Cons: The "neighborhood" was industrial-like, which diminished the quality of the facility.

Pros: Location

Cons: The extra roll of toilet paper was wet with urine. The bed deco pillow and a sleeping pillow also had a yellow stain. Trash can we’re not cleaned and carpet was not vacuumed.

Pros: Handy to the airport for our early flight, provided a shuttle.

Cons: The hot tub was out of service ~ very disappointing.

Pros: Very clean facility and great breakfast

Pros: Conveniently located

Cons: The pull out bed was old and even for 2 small kids they could feel the springs.

Cons: Half the lights in room didn’t work, and the controls for the A/C unit were ripped out, thus no A/C

Pros: I liked the convenience, and the room was nice for what we needed.

Cons: I personally slept horrible on the bed. May just be me, but I wasn’t very comfortable. The breakfast was just okay. I would still stay here again though.

Pros: There was breakfast

Cons: But breakfast was not good

Pros: The house keeper Ms. Brenda immediately attended to our concerns. She cleaned the room and was able to give it a pleasant smell.

Cons: Nothing major but.....The previous guest must have had a pet with them...room had slight pet odor.

Pros: It has a good quality/price

Cons: Its old and not nice

Cons: asked tor extra towels before check out, they never came

Pros: Location

Cons: Old. Needed updating

Pros: the conveinet location was fine.....xcet for the breakfast choices offered....

Pros: good size and fair cleanless of the room

Cons: Free bottle of water would be appreciated. No drinks or food to buy on arrival, exept via room service with long time delivery as specified on menu (40mn if i do remember). At least a selling machine for drinks and snacks would be expected. Breakfast is poor

Pros: Convenient location

Cons: Air conditioning broken Waited >20 minutes to get checked in. One of the employees, in the entire 30 minutes I was standing there was not able to complete checking in even 1 person.

Pros: It was convenient

Cons: NA

Cons: The room had an awful smell. My son and his wife had a room that smelled like marijuana. They had to get a different room. We were charged more than what we were originally told, and we were told that the pool wasn’t open although it looked clean and ready to go. They told my son that he could get a shuttle to and from the park and go but then then they told him differently so he had to travel to the airport just to get a shuttle back to the hotel. Seems like they didn’t have a clue.

Pros: Located near the airport.

Cons: Rooms were very dated, with cracks in the walls. The window a/c unit produced an odor and made the room very humid.

Pros: Price and proximity to airport

Cons: Bathroom was gross. Boogers on the walls in the bathroom and main space. The computer system was down so we couldn’t check in. Key card system wasn’t working so we were given our room number on a piece of paper. The door to our room was just propped open. Check in took about 20 minutes at 1am which was not fun with 2 kids. Very few breakfast options.