Overview

Country Cascades
Best Service Friendliness

204 Sharon Drive, Pigeon Forge, TN 37863, United States
+1 865 428 1194

$90+

Overall guest ratings

8.3/10 Excellent
Based on 993 reviews

Review highlights

  • 9.6
  • 9.5
  • 8.4
  • 0.9

Good to know

  • Clean rooms
  • Friendly service

Nearby

    Show all

    About

    At Country Cascades, you'll be within a 15-minute drive of Dollywood and Ripley's Aquarium of the Smokies. Guests can visit the fitness center for a workout or splash around at the indoor pool or seasonal outdoor pool. Rooms feature bonuses like refrigerators and microwaves, along with pillowtop beds and flat-screen TVs.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Business center
    • Internet
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Facilities for Disabled Guests
    • Laundry facilities
    • No smoking
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 993 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      8.0 "Management was excellent, said 80%."
    • 9.5 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      8.8 "88% enjoyed the restaurants & bars nearby."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.0 "Good pool."
    • 6.1 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      5.7 "Cleanliness of the bathroom was average, said 57%."
    • 0.9 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."

    Overall Rating

    8.5 Excellent
    Based on 446 reviews
    • 9.6 "Terrific location."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 8.4 "Breakfast is good."
    • 5.8 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.1 "Only 61% said rooms were big enough."

    Overall Rating

    8.3 Excellent
    Based on 546 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.0 "Housekeeping was great, according to 70%."
    • 9.2 "Terrific location."
      8.4 "84% enjoyed the restaurants & bars nearby."
    • 8.7 "Breakfast is good."
    • 7.4 "Good pool."
    • 5.4 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      5.7 "Only 57% said rooms were big enough."
    • 0.8 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    right off the parkway
    staff was friendly
    clean and the staff
    great place
    friendly staff
    great breakfast
    pigeon forge
    breakfast area
    indoor pool
    deluxe breakfast
    king bed with jacuzzi
    rough and hard
    smell of chlorine
    need arise
    indoor pool was cold
    breakfast was abysmal
    area mountain

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