Accessibility and suitability
Dining
Services and conveniences
Basics
Parking and transportation
Bathroom
Laundry
General
Health and safety
Pool
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is conveniently located close to the beach, offering easy access to the beautiful Playa del Carmen. However, it's important to note that the neighborhood can be loud due to nearby clubs playing music until 2 am every day.
How is the hotel's capacity for reservations?
While the location is great, it's important to consider that the hotel may not always be able to accommodate the exact number of people reserved for. It's advisable to confirm the capacity when making reservations.
What are the available amenities at the hotel?
The hotel offers convenient amenities such as express check-out, 24hr front desk, and a pool. Additionally, guests can request an airport shuttle and pets are allowed with applicable charges.
What are the dining options at the hotel?
The hotel provides a microwave and refrigerator in the rooms, offering guests the flexibility to store and prepare their own meals. However, there are no specific mentions of on-site dining options.
What are the check-in and check-out times at the hotel?
Guests can check in anytime after 3:00 PM and check out anytime before 12:00 PM, providing flexibility for arrival and departure times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Noise Levels
Some guests mentioned that the hotel is located in a loud neighborhood with two huge clubs nearby, playing music until 2 am every day. If you are sensitive to noise, it's advisable to bring earplugs or consider alternative accommodation.
Verify Reservation Capacity
If you plan to reserve for a larger group, it's recommended to verify with the hotel that they can accommodate the specified number of people to avoid any inconvenience upon arrival.
Explore Nearby Attractions
The hotel is conveniently located close to Playa principal de Playa del Carmen, Calle Quinta Avenida, Parque 28 de julio, and various other attractions, making it an ideal choice for those who want to explore the area on foot.
Pet-Friendly Policy
The hotel allows pets upon request, although additional charges may apply. If you're traveling with a pet, it's best to confirm the details and any associated fees in advance.
Check Room Amenities
Some rooms are equipped with a microwave and refrigerator, providing added convenience for guests who prefer to store or prepare their own meals.
Airport Shuttle Service
Take advantage of the hotel's airport shuttle service for a hassle-free transfer to and from the airport, ensuring a smooth start and end to your trip.
24-Hour Front Desk
The hotel offers the convenience of a 24-hour front desk, providing assistance and support at any time of the day or night.
Express Check-Out
Guests have the option of utilizing the express check-out service, allowing for a swift and efficient departure process.
Storage Facilities Available
If you have luggage or belongings to store before check-in or after check-out, the hotel provides storage facilities for added convenience.
Utilize Laundry Facilities
The hotel offers laundry facilities, making it convenient for guests to take care of their laundry needs during their stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | 10.0 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Cozumel |
Distance to airport | 11.8 mi |