Basics
General
Services and conveniences
Accessibility and suitability
Kitchen
Bathroom
Outdoor
Dining
Media and entertainment
Family friendly
Pool and spa
Parking and transportation
Laundry
Bedroom
Things to do
Workspace
Health and safety
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel's location is excellent, offering quick access to stores, restaurants, nightlife, and the beach. Guests can enjoy mornings on the beach with a delicious breakfast.
What can guests expect from the hotel's beach club?
The hotel's beach club is a great spot to escape the touristy noisy streets of Playa del Carmen. Guests can enjoy a peaceful and natural atmosphere, along with a delightful breakfast directly at the beach.
How is the hotel's customer service?
The hotel's staff is very helpful, friendly, and polite. They provide good suggestions on things to do in Carmen and ensure thorough housekeeping every day.
What practical information should guests know about the hotel's beach area?
The beach area in front of the hotel is small and may be affected by high tides, but there is a nice beach just around the corner, a minute's walk away.
What are the dining options like at the hotel?
The hotel offers an excellent breakfast directly on the beach, and guests can also enjoy delicious food at the beachfront restaurant. However, guests should be aware that the hotel restaurant can get affected by high tides, and the beach area may disappear during high tide.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Partial Sea Views
Guests recommend choosing a room with a balcony offering partial sea views, providing a nice ocean ambiance while being slightly removed from the noise of the nearby entertainment venues.
Enjoy Live Entertainment at the Beach Club
Embrace the lively atmosphere at the associated beach club, where live entertainment is offered in the afternoons, creating a relaxing and enjoyable experience.
Consider Noise Levels
Be mindful of potential noise from nearby nightclubs, especially if seeking a quiet room, as the music can be audible until the early hours of the morning.
Take Advantage of the Beach Club Breakfast
Guests praise the complimentary breakfast at the beach club, emphasizing the delicious food and the unique experience of dining just feet from the waves.
Explore Nearby Attractions
The hotel's convenient location provides easy access to various attractions, including the main strip with restaurants and bars, making it an ideal base for exploring the area.
Check Tides for Beach Club Space
Keep in mind that the beach club's available space can be affected by tides, particularly during high tides, which may impact the beach club experience.
Embrace the Central Location
Appreciate the hotel's central location near downtown 5th Avenue, providing quick access to shopping, dining, nightlife, and the beach, enhancing the overall stay experience.
Consider Noise as White Noise
Some guests found the nearby music to be more like white noise, which, when combined with air conditioning, can create a soothing ambiance conducive to sleep.
Take Advantage of Hotel Services
Utilize the hotel's services, such as purchasing tickets for local attractions and taking advantage of the morning bagged lunch service, which can enhance the overall vacation experience.
Appreciate the Beachfront Setting
Embrace the hotel's beachfront location, allowing for beautiful views, direct beach access, and a tropical ambiance, contributing to a memorable and enjoyable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | December | $192 | $153 |
Cheapest month to stay with an average 34% drop in price. | Most expensive month to stay with an average 130% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.2 | 0.5 mi | Cozumel | 11.8 mi |
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