Overview

Hotel Riviera Caribe Maya

AV. 10 / Calle 30, Playa Del Carmen, Q. Roo, 77710 Playa del Carmen, QR, Mexico
+52 984 873 1193

$48+

Overall guest ratings

8.0/10 Good
Based on 327 reviews

Review highlights

  • 9.3
  • 9.0
  • 4.7
  • 4.1

Good to know

  • Great shopping

Nearby

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    About

    Placing you within a 15-minute drive of El Camaleon Golf Club and Xcaret Eco Theme Park, Hotel Riviera Caribe Maya offers an airport shuttle (available on request) for MXN 1500 per vehicle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Rey David, which serves local cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor tennis courts, a fitness center, and a garden.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Car rental
    • Internet
    • Concierge service
    • Laundry service
    • Bicycle rental
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business center
    • Laundry facilities
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 327 reviews
    • 9.3 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Excellent value."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.5 "Pool is good."
      9.0 "Clean pool, said 90%."
    • 4.7 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      3.2 "68% didn't like the uncomfortable beds."
      2.1 "79% thought they were poorly maintained."
      0.4 "For 96%, the rooms looked old."
      2.5 "75% thought the tv was sub-standard."
      1.3 "87% had problems with the shower."
      4.6 "54% found problems with the furniture."
      3.5 "Air conditioning was criticized by 65%."
      0.0 "100% said the bathroom was dirty."
    • 4.1 "Breakfast is below average."
    • 3.3 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 2.5 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
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    Overall Rating

    7.7 Good
    Based on 281 reviews
    • 9.3 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "Excellent value."
    • 8.5 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      9.1 "91% said the reception staff was great."
    • 8.2 "Pool is good."
    • 6.0 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      2.9 "71% didn't like the uncomfortable beds."
      2.4 "76% thought they were poorly maintained."
    • 4.2 "Breakfast is below average."
    • 3.3 "Internet is poor."
    • 2.4 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall Rating

    7.8 Good
    Based on 35 reviews
    • 9.4 "Terrific location."
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 4.4 "Rooms are not good."

    Overall Rating

    8.4 Excellent
    Based on 9 reviews
    • 9.2 "Terrific location."
    Good to know
    "Great shopping"
    data provided by TrustYou

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