Pros (+) Friendly staff. Clean, good breakfast
Cons (-) No air conditioning in the lobby or breakfast areA
4 stars
Wyndham Garden Playa del Carmen
Lote 5 Manzana 29, Fraccionami, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 206 3434Photos of Wyndham Garden Playa del Carmen
Overview
Thank you for choosing our Wyndham Playa del Carmen hotel. Hotel is designed with both contemporary style and traditional Chinese architectural influence. An extensive array of restaurants and lounges, exclusive meeting spaces covering 1,785sqm, indoor swimming pool, fitness center, concierge service with in-depth knowledge and business center operated around the clock, the Hotel caters to the most discerning travelers whether on business or for leisure.
Latest deals for Wyndham Garden Playa del Carmen
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Wyndham Garden Playa del Carmen
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Storage available
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Dining table
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Kitchen
- Tea/coffee maker
- Coffee machine
- Kitchen
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Beach access
Health and safety
- Daily housekeeping
- Safe
Media and entertainment
- TV
Outdoor
- Garden
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Wyndham Garden Playa del Carmen
7.7
Good
2732 verified ratings
Wonderful
1061
Very good
596
Good
465
Okay
201
Fair
175
Mediocre
73
Poor
161
Summary of reviews
Guests say
Guests appreciated the cleanliness and location of the hotel, but many were disappointed with the service and breakfast quality. Issues with room maintenance and management were also frequently mentioned, leading to a negative overall experience for several guests.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.7 out of 10
1826 reviews
7.8 out of 10
4 reviews
9.6 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is conveniently located away from the busy downtown streets yet close enough to walk there. It is also near grocery stores and restaurants, making it a great place to stay any time of the year.
How is the quality of the beds at the hotel?
The beds at the hotel are very comfortable, providing a good night's sleep for guests.
Is parking available at the hotel?
Yes, the hotel offers free parking, providing convenience for guests who arrive by car.
What can guests expect from the food quality at the hotel?
The breakfast at the hotel is delicious, with several options available. However, some guests have mentioned that the breakfast could have more variety and better restocking of food items.
How is the cleanliness and customer service at the hotel?
The hotel is clean and well-kept, and the staff is friendly and supportive. However, some guests have mentioned that the hotel needs more staff and better training in certain areas.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Higher Floors
Several guests recommended choosing a room on higher floors to avoid noise from the reception area and to enjoy better views.
Consider Bringing Earplugs
Some guests mentioned that the hotel's thin walls and noise from other guests could be disruptive, so bringing earplugs might be helpful for light sleepers.
Check the Functionality of Room Amenities
It's advisable to check the functionality of amenities such as the air conditioning, balcony doors, and bathroom fixtures upon check-in, as some guests reported issues with these.
Explore Nearby Dining Options
While the hotel offers breakfast, guests suggested exploring nearby restaurants and grocery stores for more diverse dining options, especially for those with dietary restrictions.
Confirm Room Rates
Some guests experienced discrepancies between the quoted room rates and the actual charges, so it's recommended to confirm the rates during the booking process and at check-in.
Inquire About Towel Policies
Several guests were surprised by charges for consuming bottled water, so it's advisable to inquire about any additional charges for hotel amenities, such as towels and water bottles.
Manage Expectations for Breakfast
Guests advised managing expectations for the breakfast, as some found the variety limited and the food repetitive.
Consider Transportation Options
While the hotel is conveniently located, guests recommended considering transportation options for visiting attractions further away, as the cost of taxis was mentioned as prohibitive.
Be Mindful of Noise Levels
Due to noise from the reception area and other guests, being mindful of noise levels and considering noise-cancelling measures could enhance the stay experience.
Plan for Room Cleaning
Some guests experienced irregular room cleaning, so it's advisable to communicate cleaning preferences with the hotel staff to ensure a consistent cleaning schedule.
Location
Lote 5 Manzana 29, Fraccionami, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Aviario Xaman Ha0.5 mi
- Playacar Golf Club0.7 mi
- Terminal Marítima de Playa del Carmen0.8 mi
- The Reef Marina0.8 mi
- Albertos SCUBA0.8 mi
- Parque 28 de julio0.9 mi
- Underwater Technical World1.1 mi
- La Fe1.4 mi
- Beyond Diving1.4 mi
- Mexico Blue Dream1.4 mi
- Mamita's Beach Club1.5 mi
- O2 Mexico1.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Wyndham Garden Playa del Carmen
Low season | April |
|---|---|
High season | March |
Average price (weeknight) | $69 |
Average price (weekend night) | $62 |
When to book a room at Wyndham Garden Playa del Carmen
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Wyndham Garden Playa del Carmen
FAQs when booking at Wyndham Garden Playa del Carmen
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See most recommended stays in Playa del CarmenGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Cozumel |
Distance to airport | 12.4 mi |
Everything you need to know for your stay in Playa del Carmen
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