Overview

The Reef Playacar

Ave. Xaman-Ha, 77710 Playa del Carmen, QR, Mexico
+52 984 873 4120

$120+

Rates
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Overall guest ratings

7.6/10 Good
Based on 832 reviews
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Review highlights

  • 10.0
  • 9.4
  • 5.9
  • 4.8

Good to know

  • Friendly atmosphere
  • Friendly service
  • Pleasant hotel grounds

Nearby

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    About

    With a stay at The Reef Playacar All Inclusive Beach Resort in Playa del Carmen (Playacar), you'll be minutes from Playacar Golf Club and close to Playa del Carmen Maritime Terminal. This all-inclusive resort is within close proximity of Yucatek Divers and Central Square.

    Rooms

    Make yourself at home in one of the 196 air-conditioned rooms featuring refrigerators and LED televisions. Rooms have private furnished balconies or patios. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Rec, Spa, Premium Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This resort also features wireless Internet access (surcharge), babysitting/childcare (surcharge), and gift shops/newsstands.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite to eat at one of the resort's dining establishments, which include 3 restaurants and a coffee shop/café. Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has facilities measuring 5167 square feet (480 square meters), including a meeting room. Free self parking is available onsite.

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    Amenities

    • ATM on-site
    • Babysitting or child care
    • Business center
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Free parking
    • Wedding services
    • Internet
    • Wi-Fi
    • Laundry facilities
    • Hot tub
    • Non-smoking rooms available
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 832 reviews
    • 10.0 "Excellent breakfast."
    • 9.4 "Wonderful beach."
    • 9.4 "Terrific location."
    • 7.5 "Good service."
    • 6.8 "Average value."
    • 5.9 "Bar is ok."
    • 4.8 "Rooms are not good."
    • 4.3 "Not very comfortable."
    • 3.8 "Internet is poor."
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    Overall Rating

    8.2 Excellent
    Based on 532 reviews
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
    • 9.3 "Wonderful beach."
      7.5 "Beach sports facilities are great, according to 75%."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 7.3 "Tasty food."
    • 6.8 "Average value."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.4 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      6.8 "Only 68% said rooms were big enough."
    • 3.5 "Internet is poor."
      4.0 "60% thought it was overpriced."
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    Overall Rating

    7.9 Good
    Based on 282 reviews
    • 9.5 "Wonderful beach."
    • 9.3 "Terrific location."
    • 7.1 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.7 "Vibe was decent."
    • 6.4 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
    • 6.2 "Average value."
    • 4.4 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      3.0 "70% didn't like the uncomfortable beds."
    • 4.2 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
    • 3.8 "Internet is poor."
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    Overall Rating

    7.7 Good
    Based on 16 reviews
    • 9.5 "Terrific location."
    • 7.6 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 6.6 "Food is average."
    • 6.3 "Average value."
    • 4.5 "Rooms are not good."
    Hotel type
    Guests consider it an awesome beach hotel.
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent Reviews


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