AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the dining options available at the resort?
The resort offers a variety of dining options including Botticelli for freshly prepared Italian dishes, the Terraza Grill, the deli snack bar, the ice cream parlor, the Cenote, Azul 48, and Papo’s Bar.
What are the common concerns about the food at the resort?
Some guests have expressed concerns about the quality and variety of the food, particularly at the buffet and the special Italian restaurant. Additionally, there have been comments about additional charges for better wines and aperol spritz.
What are the pros and cons of the resort's location?
Guests have praised the resort's excellent location, proximity to the beach, and the jungle-like atmosphere. However, some have mentioned that the beach gets packed early in the morning and that the resort is not quiet at night.
What are the main concerns about the resort's customer service?
Some guests have expressed concerns about the slow and inefficient service at the buffet, as well as the unattentive and unpleasant staff. Additionally, there have been comments about the front desk staff being unhelpful and the lack of management in addressing issues.
What are the main concerns about the resort's amenities?
Guests have mentioned concerns about the availability of sunbeds, the limited entertainment options, and the weak Wi-Fi. Additionally, there have been comments about the lack of a kids club and the high cost of the spa.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like Playacar Golf Club, Aviario Xaman Ha, and Calle Quinta Avenida, which are within walking distance and offer diverse experiences.
Consider Upgrading to a Suite
Some guests suggested upgrading to a suite for a more spacious and comfortable stay, especially for families or longer visits.
Plan Dining Off-Site
While the resort offers various dining options, guests recommended exploring nearby restaurants such as Alux and Casa Sofia Playa del Carmen for a change of scenery and cuisine.
Check for Seaweed Conditions
Before booking, consider checking the current seaweed conditions on the beach, as some guests mentioned that seaweed was present during their stay.
Utilize the All-Inclusive Package
Guests appreciated the convenience of the all-inclusive packages, which offer a range of dining options and activities within the resort.
Opt for Early Breakfast
If you prefer a quieter breakfast experience, consider arriving early, as some guests noted that the breakfast area could get crowded during peak hours.
Be Mindful of Sales Pitches
Some guests reported uncomfortable experiences with sales pitches for vacation clubs, so it's advisable to be cautious if approached for such offers.
Engage with the Entertainment Staff
The entertainment staff received praise for their engaging and entertaining activities, so consider participating in the daily activities and evening entertainment.
Stay Mindful of Room Selection
Some guests mentioned variations in room lighting and sunlight, so it may be beneficial to inquire about room specifics based on individual preferences.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
June | January | $217 | $208 |
Cheapest month to stay with an average 31% drop in price. | Most expensive month to stay with an average 77% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The cheapest month to stay at The Reef Playacar Beach Resort is September, with an average nightly rate of $153. The most expensive month is December at $400 per night.
The cheapest day to book The Reef Playacar Beach Resort is Tuesday, with an average nightly rate of $146. The most expensive day is Sunday at $332 per night.
To get the best price at The Reef Playacar Beach Resort, book around 8 weeks in advance. This could save you approximately 43% compared to booking last minute.
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
1.1 mi | Cozumel Intl | 11.9 mi |
