The Reef Playacar Beach Resort is found on the Mexican coast of the Caribbean and in the heart of Riviera Maya. This hotel is located on the oceanfront and it is all-inclusive. The resort is a good option for couples, as well as families. Because it is an all-inclusive package, guests will be able to choose from a range of different packages, which can provide them with different types of features and services.
There are 196 rooms at the resort, which blend well with the tropical forest and beach themes of the area. Some of the modern conveniences you can expect in the rooms include ceiling fans, air-conditioning, a television, telephone, alarm clock, and a safety deposit box.
This resort has a large number of amenities to provide just about everything guests will need. You can find a concierge, bicycle rentals, a jewelry shop, tour desk, board games and billiards, a range of daily activities, entertainment each night, and a gym, where you can keep in shape. The resort also has several options for dining on site. Botticelli offers freshly prepared Italian dishes. Other options at the Reef Playacar Beach Resort include the Terraza Grill, the deli snack bar, the ice cream parlor, the Cenote, Azul 48, Papo’s Bar, and more.
Guests who stay at the resort will be mere steps from the beach. They will also be close to many places to visit, as well as more places to dine. Some of the other dining options in the area include Alux and Casa Sofia Playa del Carmen.
Things to do
Services and conveniences
Basics
Pool and spa
Dining
Bathroom
General
Outdoor
Parking and transportation
Media and entertainment
Family friendly
Accessibility and suitability
Laundry
Fitness
Bedroom
Health and safety
Workspace
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the resort?
The resort offers a variety of dining options including Botticelli for freshly prepared Italian dishes, the Terraza Grill, the deli snack bar, the ice cream parlor, the Cenote, Azul 48, and Papo’s Bar.
What are the common concerns about the food at the resort?
Some guests have expressed concerns about the quality and variety of the food, particularly at the buffet and the special Italian restaurant. Additionally, there have been comments about additional charges for better wines and aperol spritz.
What are the pros and cons of the resort's location?
Guests have praised the resort's excellent location, proximity to the beach, and the jungle-like atmosphere. However, some have mentioned that the beach gets packed early in the morning and that the resort is not quiet at night.
What are the main concerns about the resort's customer service?
Some guests have expressed concerns about the slow and inefficient service at the buffet, as well as the unattentive and unpleasant staff. Additionally, there have been comments about the front desk staff being unhelpful and the lack of management in addressing issues.
What are the main concerns about the resort's amenities?
Guests have mentioned concerns about the availability of sunbeds, the limited entertainment options, and the weak Wi-Fi. Additionally, there have been comments about the lack of a kids club and the high cost of the spa.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like Playacar Golf Club, Aviario Xaman Ha, and Calle Quinta Avenida, which are within walking distance and offer diverse experiences.
Consider Upgrading to a Suite
Some guests suggested upgrading to a suite for a more spacious and comfortable stay, especially for families or longer visits.
Plan Dining Off-Site
While the resort offers various dining options, guests recommended exploring nearby restaurants such as Alux and Casa Sofia Playa del Carmen for a change of scenery and cuisine.
Check for Seaweed Conditions
Before booking, consider checking the current seaweed conditions on the beach, as some guests mentioned that seaweed was present during their stay.
Utilize the All-Inclusive Package
Guests appreciated the convenience of the all-inclusive packages, which offer a range of dining options and activities within the resort.
Opt for Early Breakfast
If you prefer a quieter breakfast experience, consider arriving early, as some guests noted that the breakfast area could get crowded during peak hours.
Be Mindful of Sales Pitches
Some guests reported uncomfortable experiences with sales pitches for vacation clubs, so it's advisable to be cautious if approached for such offers.
Engage with the Entertainment Staff
The entertainment staff received praise for their engaging and entertaining activities, so consider participating in the daily activities and evening entertainment.
Stay Mindful of Room Selection
Some guests mentioned variations in room lighting and sunlight, so it may be beneficial to inquire about room specifics based on individual preferences.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | January |
Average price (weeknight) | $131 |
Average price (weekend night) | $159 |
Value for money | 7.6 |
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Distance to city center | 1.1 mi |
Nearest Airport | Cozumel |
Distance to airport | 11.9 mi |