The Reef Playacar Beach Resort

Retorno Sayil Fraccionamiento - 1, Playa del Carmen, Quintana Roo, Mexico
+52 984 873 4120

Cheapest
rate per night

8.2

Excellent
based on 663 reviews
The Reef Playacar Beach Resort - Playa del Carmen, Quintana Roo, Mexico
Check-in
-
Check-out
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Provider Nightly total
SnapTravel $114
TripAdvisor $116
AMOMA $118
SnapTravel
TripAdvisor
AMOMA

Good to know

Value for money

7.6

Distance to city center

1.1 mi

Location rating

8.8

Nearest Airport

Cancun

Distance to airport

32.2 mi

Rooms

Check-in
Check-out

Standard Rooms

$129+

Bed type
Provider
Nightly
Unknown
$129 per night
Unknown
$131 per night
Unknown
$131 per night
Unknown
$143 per night
Unknown
$144 per night
Unknown
$146 per night
Unknown
$162 per night
Unknown
$166 per night
Unknown
$172 per night
Unknown
$182 per night
Unknown
$193 per night
Unknown
$194 per night
Unknown
$200 per night
Unknown
$329 per night

Double Rooms

$124+

Bed type
Provider
Nightly
Unknown
$124 per night
Unknown
$135 per night
Unknown
$172 per night

Reviews

Pros

Cons

Traveler rating

111
64
16
11
1

Time of year

Traveler type

Show reviews that mention

+
beach and pool in 106 reviews
beach staff in 119 reviews
beautiful property in 25 reviews
comfortable bed in 5 reviews
food was good in 134 reviews
good rooms in 3 reviews
great place in 5 reviews
hip hop in 3 reviews
italian restaurant in 48 reviews
jungle in 18 reviews
middle of the night in 10 reviews
nice room in 2 reviews
perfect location in 53 reviews
playa del in 35 reviews
variety of food in 18 reviews
  • Excellent
    Jul 2020
    10.0

    My husband and I really enjoyed our stay during the Covid- 19 Pandemic. They took extra caution on being clean. With temperature checks and all.

  • Poor
    Jul 2020
    1.0

    The sand

    We got robbed ! More than $15,000 were taken from inside our safe and the administration is trying to cover it up and waiting for us to leave and forget about it. Besides that, the a/c didn’t work for half the trip. Food was repetitive and the beach full of algae.

  • Okay
    Jul 2020
    6.0

    Breakfast was very good . The pool was ok but small . Most of the staff were friendly .

    Treated bad by a waitress in restaurant if you dare ask for a coffee to go . Hot drinks at night are extra but you can order alcohol !!!!

  • Good
    Jul 2020
    8.0

    I loved staying here and I would go back for sure! I highly recommend! Had the most amazing massage and the staff is really friendly!

    This is a great place for your buck! I wished they had a more assorted food menu and cuisine options! Aside from a few overcooked dishes it was a good experience!

  • Good
    Mar 2020
    7.0

    The room at the hotel was very clean and well kept. Also, the grounds that the hotel are set upon are utterly stunning. The walks between buildings are full of trees and lanterns lit up at night, the pool and restaurants have beautiful views and the pools are fantastic. The hotel is located in a gated community which is guarded by security at the entrance and exit. The majority of the surrounding buildings are also hotels or vacation rental homes. You are only a 10 min walk from the ferry to Cozumel and the rest of the attraction of PDC centre. There are plenty of shops, bars, restaurants and clubs there if you choose to check them out. The Italian restaurant on site had by far the best food and we ate there 3 nights in a row. There weren't long waiting times at the bars for drinks and the staff were more than happy to russle up all kinds of cocktails. They were also very attentive in the mornings and afternoons during meals. There is a coffee station and ice cream parlour set up between 4pm-6pm everyday and they make great coffee with liquor if you like. I'd recommend a Mayan coffee!! The hotel had amazing facilities. The gym was clean and comprehensive, the pools were large and one had a fun pool bar. They also did activities in the pools occasionally. There were 2 beach volleyball courts for customers to use and 2 ping pong tables. In the upstairs bar there was a foosball table and 2 pool tables all free of charge. We had rented a car and there was always a space for us not far from reception.

    The drinks were a little weak but usually staff would make them stronger if asked otherwise you could always order another! Food at the buffet was a gamble, 50% of the time it was very appetizing. The Mexican restaurant on site wasn't all that much better. It felt like the food and drinks were really working on a budget which was a shame. Our room was at the back of the property and although the room size was lovely, there was noise on a couple of nights at 12am ish from a truck either making a delivery or clearing the rubbish that woke us up.

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About

Overview

The Reef Playacar Beach Resort is found on the Mexican coast of the Caribbean and in the heart of Riviera Maya. This hotel is located on the oceanfront and it is all-inclusive. The resort is a good option for couples, as well as families. Because it is an all-inclusive package, guests will be able to choose from a range of different packages, which can provide them with different types of features and services.

There are 196 rooms at the resort, which blend well with the tropical forest and beach themes of the area. Some of the modern conveniences you can expect in the rooms include ceiling fans, air-conditioning, a television, telephone, alarm clock, and a safety deposit box.

This resort has a large number of amenities to provide just about everything guests will need. You can find a concierge, bicycle rentals, a jewelry shop, tour desk, board games and billiards, a range of daily activities, entertainment each night, and a gym, where you can keep in shape. The resort also has several options for dining on site. Botticelli offers freshly prepared Italian dishes. Other options at the Reef Playacar Beach Resort include the Terraza Grill, the deli snack bar, the ice cream parlor, the Cenote, Azul 48, Papo’s Bar, and more.

Guests who stay at the resort will be mere steps from the beach. They will also be close to many places to visit, as well as more places to dine. Some of the other dining options in the area include Alux and Casa Sofia Playa del Carmen.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.2 Excellent

based on 663 reviews

8.5

Cleanliness

8.2

Comfort

8.5

Staff

7.6

Value for money

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Increased accessibility
ATM on-site
Babysitting or child care
Business center
Car rental
Internet
Wi-Fi
Concierge service
Gift shop
Laundry facilities
Meeting/Banquet facilities
Bicycle rental
Fishing
Golf
Hot tub
Outdoor pool
Snorkeling
No smoking
Restaurant
Bar/Lounge
Beauty salon
Hairdryer
Tennis
Cable or satellite TV
Air-conditioned
24hr front desk
Airport shuttle (surcharge)
Free parking
Pool table
Storage available
Beachfront
Terrace/Patio
Towels
Massage
Accessible parking
Alarm clock
Balcony
Body soap
Bottle of water
Coffee machine
Family rooms
Fan
Flat-screen TV
Free toiletries
Garden view
Key card access
Outdoor furniture
Pool towels
Private bathroom
Private parking
Radio
Safety deposit box
Secured parking
Shampoo
Shower
Snack bar
Telephone
Tile/marble floor
Toilet
Toilet paper
Trash cans
TV
Paid Wi-Fi
Wi-Fi available in all areas
Daily housekeeping
Entertainment staff
Hammam (Turkish bath)
Shops (on site)
Tour desk
Wake-up service
Canoeing
Cycling
Diving
Evening entertainment
Kids' club
Table tennis
Water sport facilities (on site)
Windsurfing
Bathrobe
Garden
Spa and wellness center
Laundry service
Spa
Child pool
Coffee shop
Safe
Pets not allowed
Designated smoking area
Wedding services
Currency exchange on-site

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Photos

All Photos (8)
Bedroom (3)
Pool (2)
Lobby (2)
Restaurant (1)

Location

Most Popular Landmarks

  • Playacar Golf Club 249 yd
  • Aviario Xaman Ha 0.5 mi
  • Yucatek Divers 1 mi
  • Calle Quinta Avenida 1.1 mi
  • Playa principal de Playa del Carmen 1.2 mi
  • Parque 28 de julio 1.3 mi

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Hotels North America Mexico Quintana Roo Playa del Carmen The Reef Playacar Beach Resort