Overview

The Reef Playacar Beach Resort

Retorno Sayil Fraccionamiento - 1, Playa del Carmen, QR, Mexico
+52 984 873 4120

$183+

Overall guest ratings

7.9/10 Good
Based on 950 reviews

Review highlights

  • 9.3
  • 9.3
  • 9.1
  • 5.2

Good to know

  • Professional service
  • Nice building
  • Friendly atmosphere
  • Pleasant hotel grounds

Nearby

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    About

    With a stay at The Reef Playacar All Inclusive Beach Resort in Playa del Carmen (Playacar), you'll be minutes from Playacar Golf Club and close to Playa del Carmen Maritime Terminal. This all-inclusive resort is within close proximity of Yucatek Divers and Central Square.

    Rooms

    Make yourself at home in one of the 196 air-conditioned rooms featuring refrigerators and LED televisions. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This resort also features babysitting/childcare (surcharge), gift shops/newsstands, and a hair salon.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite to eat at one of the resort's dining establishments, which include 3 restaurants and a coffee shop/café. Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has facilities measuring 5167 square feet (480 square meters), including a meeting room. Free self parking is available onsite.

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    Amenities

    • Fitness center
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Bicycle rental
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Free parking
    • Pool table
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Babysitting or child care
    • Internet
    • Wi-Fi
    • Tennis
    • Beachfront
    • Golf
    • Indoor pool
    • Steam room
    • Kid-friendly
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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 945 reviews
    • 9.3 "Wonderful beach."
      8.9 "Beach sports facilities are great, according to 89%."
      8.6 "86% appreciated the clean beach."
    • 9.3 "Terrific location."
      8.7 "87% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      9.3 "93% liked the proximity to sightseeing."
    • 9.1 "Excellent breakfast."
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      8.1 "81% said the recreation staff was great."
      8.4 "84% found the restaurant service to be one of the best."
      7.6 "Lovely bar service, according to 76%."
    • 6.8 "Food is average."
      6.8 "Only 68% were satisfied with the menu."
      6.5 "65% thought the dining experience was appropriate."
      6.0 "The price was ok for 60%."
    • 5.2 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
      6.0 "Only 60% thought the furniture was functional."
      5.3 "Only 53% thought the shower was ok."
    • 5.0 "Average value."
      3.0 "70% thought it was overpriced."
    • 3.2 "Disappointing internet connection."
      3.0 "70% thought it was overpriced."
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    Overall Rating

    8.0 Good
    Based on 670 reviews
    • 9.3 "Excellent breakfast."
    • 9.3 "Terrific location."
      9.5 "95% appreciated the closeness to the beach."
      9.8 "City centre within easy reach, said 98%."
    • 9.1 "Wonderful beach."
      8.6 "Beach sports facilities are great, according to 86%."
      8.2 "82% appreciated the clean beach."
    • 7.2 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
      8.0 "Lovely bar service, according to 80%."
    • 6.5 "Food is average."
      6.7 "Only 67% were satisfied with the menu."
      5.9 "59% thought the dining experience was appropriate."
    • 5.5 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      6.2 "Only 62% thought the furniture was functional."
    • 4.8 "Value below average."
      3.1 "69% thought it was overpriced."
    • 3.2 "Disappointing internet connection."
      3.1 "69% thought it was overpriced."
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    Overall Rating

    7.9 Good
    Based on 255 reviews
    • 9.5 "Wonderful beach."
    • 9.3 "Terrific location."
      8.9 "89% liked the proximity to shopping."
    • 7.3 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      8.2 "82% found the restaurant service to be one of the best."
    • 6.9 "Food is average."
      7.0 "70% loved the menu selection."
    • 6.6 "Vibe was decent."
    • 4.6 "Value below average."
      3.0 "70% thought it was overpriced."
    • 4.6 "Rooms are not good."
      3.9 "61% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      2.5 "For 75%, the rooms looked old."
      1.7 "83% thought they were poorly maintained."
    • 3.2 "Disappointing internet connection."
      3.0 "70% thought it was overpriced."
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    Overall Rating

    7.8 Good
    Based on 18 reviews
    • 8.0 "Great service."
    • 7.9 "Good amenities."
    • 6.7 "Food is average."
    • 5.0 "Rooms are ok."
    • 4.5 "Value below average."
    • 3.0 "Disappointing internet connection."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Professional service"
    "Nice building"
    "Friendly atmosphere"
    "Pleasant hotel grounds"
    data provided by TrustYou

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