Overview

Viceroy Riviera Maya

Playa Xcalacoco Fraccion 7, 77710 Playa del Carmen, QR, Mexico
+52 984 877 3000

$336+

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Rates

Overall guest ratings

9.4/10 Excellent
Based on 139 reviews
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Review highlights

  • 9.7
  • 9.6
  • 9.6
  • 6.7

Good to know

  • Friendly atmosphere
  • Very quiet
  • Pleasant entrance area
  • Pleasant hotel grounds

Nearby

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    About

    With a stay at Viceroy Riviera Maya in Playa del Carmen, you'll be by the ocean and convenient to Gran Coral Golf and El Camaleon Golf Club. This 5-star resort is within close proximity of Guadalupe Church and Canibal Royal Beach Club.

    Rooms

    Make yourself at home in one of the 41 air-conditioned rooms featuring private plunge pools and flat-screen televisions. Rooms have private furnished patios. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.

    Amenities

    Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request).

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Laundry facilities
    • Indoor pool
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Terrace/Patio
    • Beauty salon
    • Cable or satellite TV
    • Free Internet
    • Steam room
    • Wedding services
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    9.4 Excellent
    Based on 139 reviews
    • 9.7 "Terrific location."
    • 9.6 "Excellent pool."
    • 9.6 "Excellent amenities."
    • 9.4 "Awesome vibe."
    • 9.4 "World class service."
    • 6.7 "Food is average."
    • 3.1 "Terrible value."
    • 0.0 "Generally quite dirty."
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    Overall Rating

    9.3 Excellent
    Based on 139 reviews
    • 9.6 "Terrific location."
    • 9.6 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
    • 9.6 "Awesome vibe."
      9.0 "90% enjoyed the friendly atmosphere."
    • 9.5 "Excellent pool."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 3.4 "Value below average."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly atmosphere"
    "Very quiet"
    "Pleasant entrance area"
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent Reviews


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