Viceroy Riviera Maya

Playa Xcalacoco Fraccion 7, 77710 Playa del Carmen, QR, Mexico
+52 984 877 3000


Overall guest ratings

9.4/10 Excellent
Based on 137 reviews
See all reviews

Review highlights

  • 10.0
  • 10.0
  • 10.0
  • 9.9

Good to know

  • Clean rooms
  • Great view
  • Very quiet
  • Pleasant hotel grounds


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    With a stay at Viceroy Riviera Maya in Playa del Carmen, you'll be by the ocean and convenient to Gran Coral Golf and El Camaleon Golf Club. This 4.5-star resort is within close proximity of Guadalupe Church and Coco Beach.


    Make yourself at home in one of the 41 air-conditioned rooms featuring private plunge pools and flat-screen televisions. Rooms have private furnished patios. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries.

    Rec, Spa, Premium Amenities

    Pamper yourself with a visit to the spa, which offers body treatments and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a spa tub. Additional amenities include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).


    All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 2 restaurants, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).

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    • Pets allowed
    • Parking
    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Laundry facilities
    • Meeting/Banquet facilities
    • Beauty salon
    • Free Internet
    • Steam room
    • Wedding services
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    Guest reviews

    Overall Rating

    9.4 Excellent
    Based on 137 reviews
    data provided by TrustYou
    • 10.0 "Excellent breakfast."
    • 10.0 "Terrific location."
    • 10.0 "Incredible bar."
    • 9.9 "World class service."
    • 9.8 "Excellent amentities."

    Overall Rating

    9.3 Excellent
    Based on 137 reviews
    data provided by TrustYou
    • 10.0 "Terrific location."
    • 9.9 "World class service."
    • 9.6 "Excellent amentities."
    • 9.5 "Excellent pool."
    • 8.5 "Food is delicious."

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