Grand Riviera Princess All Suites & Spa Resort

Punta Bete, Km. 296, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 3500

rate per night


based on 1,432 reviews

Grand Riviera Princess All Suites & Spa Resort
Thu 7/29
Fri 7/30
ProviderNightly total$118$128
1 more deals from $168

About Grand Riviera Princess All Suites & Spa Resort

  • Resort Room
    Enjoy the many amenities of the resort
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi, Breakfast, and Parking for free

The 5-star Grand Riviera Princess All Suites Resort & Spa features 674 beautifully-appointed suites in an incredible beachfront location with gorgeous white sand. The resort is just 10 minutes from Playa del Carmen and the Municipality of Solidaridad, and 40 minutes from the airport.

Guests can revel in the elegant ambiance at Grand Riviera Princess and experience the well-known tropical gardens surrounding the hotel. The intriguing passage to the beach from the resort is known as “Avenue of the Gods” with Mayan god statues lining the path. Resort amenities include sports activities, 12 swimming pools, theater, a fitness center, spa service, meeting facilities, business center, shops, 12 restaurants with an array of global cuisine, 17 bars, and a disco lounge.

A family-friendly resort, Grand Riviera Princess offers incredible facilities designed for children. For instance, the night entertainment for kids features a mini disco, mini theater, and even a room with video games.

An all-suite resort, Grand Riviera Princess boasts expansive accommodations that come equipped with Wi-Fi access ,26” flat screen televisions, mini bars, safety deposit box, air conditioning, and plenty of space to lounge. Select suites offer direct pool access and ironing amenities upon request and availability.

With an abundance of modern amenities, family-friendly entertainment and services, spacious suites, business facilities, stunning surroundings, and beach access, Grand Riviera Princess is the ideal choice for families and business travelers alike.

Photos of Grand Riviera Princess All Suites & Spa Resort

Rooms available at Grand Riviera Princess All Suites & Spa Resort

Thu 7/29
Fri 7/30
Show deals with
Deluxe Rooms($118)
Deluxe room - Harbor view
no bed specified
no bed specified


Standard Rooms($156)
Standard room - Ocean view
no bed specified
no bed specified


$156 totalPriceline
Double Rooms($168)
Double room - Garden view
no bed specified
no bed specified


$168 totalSnaptravel
Other Rooms($128)
Other room - Panoramic view
no bed specified
no bed specified



Amenities at Grand Riviera Princess All Suites & Spa Resort

  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tennis

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Things to do

  • Gift shop
  • Shops (on site)
  • Casino
  • Board games/puzzles
  • Game room
  • Canoeing
  • Darts
  • Archery
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Water sport facilities (on site)
  • Pool table
  • Windsurfing
  • Night club

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available
  • Books, DVDs, music for children
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Complimentary breakfast
  • Playground
  • Children's television networks


  • Breakfast included
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker


  • Executive lounge access
  • Family rooms
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Bridal suite
  • Telephone
  • Tile/marble floor
  • VIP room facilities


  • Internet
  • Fan
  • Free toiletries
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Conditioner

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Steam room
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper

Accessibility and suitability

  • Entire unit located on ground floor
  • Multi-lingual staff
  • Non-feather pillow
  • Designated smoking area
  • Increased accessibility
  • Elevator


  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Grill
  • Balcony


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • Smartphone dock
  • TV

Parking and transportation

  • Free parking
  • Private parking


  • Socket near the bed
  • Wardrobe or closet


  • Fitness center
  • Tennis


  • Fax/photocopying

Reviews of Grand Riviera Princess All Suites & Spa Resort

GreatBased on 1432 verified guest reviews

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Cons -

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2.0 Bar
Don’t waste your hard earn money here

Better management

5.7 Passable
The specialty restaurants were decent enough but be prepared to spend some extra cash if you don’t want their terrible house wine. Basically bad homemade wines.

Rooms have a constant musty smell and show signs of ageing

2.0 Bar
There was nothing that i like from this place!!

To start.. No valet...! Its all inclusive but the alcohol is of the cheapest out there.. The buffet was ehh.. The staff at the front desk were idiots! There was no help around if you needed something. This place is huge and the only way to get around was with a trolly or walk! Annoying!! And the rooms were outdated! I stayed at the hyatt on playa del carmen.. And it was waaaaaaayyyy better!! They made reservations for me.. They acomidated me with everything.. There was always someone there for everything!

4.0 Mediocre
- Palmy - Grand hotel complex - Swim-up pool was nice - Nice shows at the bar - Minibar

- NO WLAN - nervous staffs - to many antisocial gusts - Big price for people from EU as Canadian or US people - Room: Very BAD!!! I told them before "Honeymoon". The bathroom was not cleaned up! - Dirty ground, in room, bathroom, terrace - Patched mirror! - Hairs from prior hotel guests at the bed!! - Wine in bottle - 1 hour waited for an reserved Restaurant! - Many staffs couldn´t speak english or german! - Hole in the wall. Drop water to the ground! MEAL: - Gag me with a spoon! Never ever. - Canned fish :-)!!!!!???!!! - Expensive Shuttle bus to the city! No free shuttle!!!! Many 3 stars hotels in Playa del Carmen diposes this! - Hotel is very far from the city! - Hotel is in the near from the highway! - Cigarettes in hotel 8 $ supermarket 3 $ ?!?!?!?!?!?

6.6 Okay
The themes restaurants were very good, the water and eaches were also very nice. Lots of pools and always fairly easy to find spot with shade.

I didn't like the whole reservation process for the themed restaurants, they would be full per the concierge and when you would show up the retaurants would be 1/2 empty. They required pants for guys for every themed restaurant which is a pain when it's 90 degrees at night. Everything is an upgrade and you even have to pay for internet. The whole resort is way too big and there limited elevators which is a real pain when you have small children with strollers

1 out of 1


Punta Bete, Km. 296, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • El Camaleón Mayakoba Golf Club1.2 mi
  • Parque Natural Tres Ríos2.8 mi
  • Mamita's Beach Club3.5 mi
  • Muelle Navega3.7 mi
  • Parque 28 de julio4 mi
  • Playa principal de Playa del Carmen4.1 mi
  • Calle Quinta Avenida4.2 mi
  • Yucatek Divers4.3 mi
  • Aviario Xaman Ha4.8 mi
  • Playacar Golf Club5.4 mi
  • Playa Maroma6.3 mi
  • Playa Paraíso7.6 mi



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Grand Riviera Princess All Suites & Spa Resort

  • It’s always family time at the Grand Riviera Princess All Suites & Spa Resort and the Family Club offers the perfect setting for a memorable time for all of you. The hotel features a whole section of family rooms, some of them with a pool just outside the door. Additionally, the helpful staff of the Family Club is always happy to help you with any requests you may have and can organize cots, or on and off-site activities that are great fun for the entire family.

  • Being on vacation may be an excuse not to work out for some, but at the Grand Riviera Princess All Suites & Spa Resort you certainly have the opportunity to combine fitness with relaxation. Whether you hit it off at one of the 6 tennis courts, play soccer at the multi-use court, or learn more about archery. Guests are also entitled to one free scuba diving lesson per stay.

  • A great selection of restaurants is spread over the whole premises, ranging from casual dining options to Le Fleur, an elegant international gourmet restaurant, which indulges on various levels with a chic interior, delectable meals from all around the world, and an extensive drinks menu. Make sure to reserve a table upon arrival to get to taste the broad variety of gourmet delicacies and decadent dining.

  • If a resort features its own theater, you can guess that the events and entertainment offered are one of a kind. At the well-equipped theater, guests get to enjoy a broad range of events, featuring the best of acrobats, magicians, dancers, singers, as well as live music with original bands or impersonators. For a more interactive form of entertainment, you and your loved one can also partake in dance classes offered at the resort.

  • While the relax pools at the Grand Riviera Princess All Suites & Spa Resort do not feature the buzz of a splish-splash waterpark, Jacuzzis are installed in some of them to bubble around and relax. There are also various water activities children and adults can participate in, such as water polo or water aerobics and Zumba (yes, inside the water as well). To make use of the great Blue, you can also rent kayaks, cat sail boats, or windsurf boards.

  • If you’ve tied the knot within the past month, you are eligible for a honeymoon package that will welcome you into a world of romance and a stress-free environment direly needed after the hassles of wedding planning. Expect a basket of fresh fruit and bubbly upon arrival at the resort, set within romantic décor of your luxury room with a king-size bed. To remember your time at the Grand Riviera Princess All Suites & Spa Resort, a photo souvenir is also included, as is late-check-out (subject to availability).

  • Grand Riviera Princess All Suites & Spa Resort is located at Punta Bete, Km. 296, 4.3 miles from the center of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Grand Riviera Princess All Suites & Spa Resort.

  • Check-in time is 3:00 PM and check-out time is 12:00 PM at Grand Riviera Princess All Suites & Spa Resort.

  • Yes, Grand Riviera Princess All Suites & Spa Resort offers free Wi-Fi.

  • Yes, Grand Riviera Princess All Suites & Spa Resort offers free parking.

  • No, Grand Riviera Princess All Suites & Spa Resort does not offer free airport shuttle service.

  • Grand Riviera Princess All Suites & Spa Resort is 12.6 miles from Cozumel. Grand Riviera Princess All Suites & Spa Resort is 27.1 miles from Cancún.

  • Yes, Grand Riviera Princess All Suites & Spa Resort has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

4.3 mi

Location rating


Nearest Airport


Distance to airport

27.1 mi