Staff couldn’t do enough for you very friendly and helpful attitude of one of the waiters was questionable but not letting that spoil a well deserved weekend break will be returning
3 stars
New Continental Hotel, Sure Hotel Collection by Best Western
Photos of New Continental Hotel, Sure Hotel Collection by Best Western
Overview
New Continental Hotel Sure Hotel Collection by Best Western provides traditional accommodation in Plymouth and is within walking distance of Plymouth Railway Station. It is located a short stroll from Plymouth Sound.
Guests staying at New Continental Hotel Sure Hotel Collection by Best Western can enjoy taking a dip in the indoor pool, working out in the fitness center or relaxing with a drink at the bar. Reception operates 24/7 and the friendly staff can suggest places to visit and provide other tourist information. Other amenities include meeting rooms, room service and a sauna.
The hotel provides rooms equipped with a hair dryer, plus all the necessities to ensure an enjoyable stay.
Guests staying at the hotel can enjoy a unique dining experience at the in-house restaurant, conveniently situated for those who want to stay nearby when looking to sit down to a meal. Guests can also try one of the many bars and cafés in the local area.
New Continental Hotel Sure Hotel Collection by Best Western is ideally located for sightseeing in the area with Plymouth Pavilions just a stone's throw away. Dartmoor and South West Coast Path can be easily accessed by car.
Latest deals for New Continental Hotel, Sure Hotel Collection by Best Western
Amenities at New Continental Hotel, Sure Hotel Collection by Best Western
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Smoke alarms
- Heating
- Body soap
- Trash cans
General
- Window
- Family rooms
- Interconnected room(s) available
- Telephone
- Carpeted
- Storage available
Services and conveniences
- Conference rooms
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key card access
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Kettle
- Food can be delivered to guest accommodation
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Pool and spa
- Heated pool
- Indoor pool
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Family friendly
- Cribs available
- Child pool
- Kids meals
Parking and transportation
- Parking
- Private parking
Bedroom
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of New Continental Hotel, Sure Hotel Collection by Best Western
8.0
Very good
2514 verified ratings
Wonderful
1055
Very good
547
Good
431
Okay
183
Fair
158
Mediocre
61
Poor
79
Summary of reviews
Guests say
Guests appreciated the great location and friendly service at the hotel. Many noted the cleanliness of the rooms and the quality of breakfast. However, there were several complaints regarding bed comfort, parking issues, and the need for refurbishment in some areas. Overall, while many enjoyed their stay, some felt the hotel did not meet their expectations for the price paid.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
2244 reviews
9 out of 10
29 reviews
10 out of 10
1 review
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining experience?
You can enjoy a unique dining experience at the in-house restaurant, conveniently situated for those who want to stay nearby when looking to sit down to a meal. Guests can also try one of the many bars and cafés in the local area.
Are there any concerns about the hotel's parking availability?
There were concerns about the small car park, but the hotel does provide private parking for guests.
What are the common comments about the hotel's cleanliness?
Guests commonly praise the hotel for being clean, comfortable, and welcoming. However, some mentioned specific issues, such as a stain in the hallway carpet and a broken slatted blind in the bathroom.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds are comfortable, but there were a few comments about the bed being too small or uncomfortable.
When is the best time to visit the hotel?
The hotel is ideally located for sightseeing in the area, and it is recommended to visit during the low season in August or the high season in September for a convenient and fairly quiet experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Size
Some guests found the rooms spacious and comfortable, while others mentioned that the sofa bed was not very comfortable. Consider the room size and bed options based on your needs.
Check Pool Availability
If the pool is a key factor in your decision to book, it's advisable to confirm its availability before your stay. Some guests were disappointed to find the pool closed during their visit.
Be Mindful of Noise
Some guests reported noise issues, such as extractor fan noise and persistent lift noise. Request a quiet room away from potential sources of disturbance if noise is a concern.
Parking Considerations
While the hotel offers parking, some guests found the parking space limited and at an additional fee. Plan accordingly if you are traveling by car.
Verify Special Requests
If you have specific requirements, such as a twin room or accessibility needs, it's advisable to confirm these requests in advance to ensure they are accommodated seamlessly.
Take Advantage of the Location
The hotel's central location was praised by many guests for its convenience to city attractions, shopping, and entertainment venues. Make the most of this prime location during your stay.
Consider Breakfast Timing
Several guests enjoyed the breakfast, but a few mentioned issues with breakfast service and availability. Consider the timing of your breakfast to avoid any potential inconvenience.
Check for Room Amenities
Some guests reported issues with room amenities such as non-functional phones, poor TV reception, and Wi-Fi problems. It's advisable to check the functionality of these amenities upon arrival.
Inquire About Seasonal Facilities
If you are visiting during specific seasons, such as Christmas, verify the availability of seasonal facilities and services to manage expectations accordingly.
Location
Millbay Road, Plymouth, PL1 3LD
What's nearby
- Theatre Royal344 yd
- Plymouth Synagogue0.4 mi
- Cathedral Church of Saint Mary and Saint Boniface0.4 mi
- Smeaton's Tower0.4 mi
- Tinside Pool0.5 mi
- Plymouth Arts Centre0.5 mi
- Royal Citadel0.5 mi
- University of Plymouth0.6 mi
- Plymouth City Museum and Art Gallery0.6 mi
- Mayflower Steps0.7 mi
- National Maritime Aquarium0.8 mi
- The Brickfields1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about New Continental Hotel, Sure Hotel Collection by Best Western
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $111 |
Average price (weekend night) | $102 |
When to book a room at New Continental Hotel, Sure Hotel Collection by Best Western
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at New Continental Hotel, Sure Hotel Collection by Best Western
FAQs when booking at New Continental Hotel, Sure Hotel Collection by Best Western
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in PlymouthMost recommended
See most recommended stays in PlymouthGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Plymouth |
Distance to airport | 4.2 mi |
Everything you need to know for your stay in Plymouth
Complete your trip
Popular destinations