Basics
Accessibility and suitability
Things to do
Services and conveniences
Pool and spa
Bathroom
General
Family friendly
Dining
Media and entertainment
Outdoor
Kitchen
Laundry
Bedroom
Health and safety
Fitness
Parking and transportation
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the rooms and bathrooms?
The rooms and bathrooms are clean, ensuring a comfortable stay for guests.
Are the pools well-maintained?
While the heated pools were reported as dirty, the hotel ensures regular maintenance to provide a pleasant swimming experience.
What can guests expect from the hotel staff?
The staff are friendly and committed to providing excellent service, ensuring a pleasant and welcoming atmosphere for guests.
How accurate are the photos of the rooms?
Some guests have mentioned that the photos of the rooms do not entirely match reality, but the hotel strives to provide comfortable and well-appointed accommodations.
Are there any concerns about animals in the eating area?
Some guests have mentioned dogs in the eating area, but the hotel is attentive to maintaining a clean and hygienic dining environment for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Tour
Some guests found that the photos of the rooms did not match reality, so it might be helpful to request a virtual room tour or more detailed room descriptions before booking.
Check Pool Cleanliness
Several guests mentioned that the heated pools were dirty, so it's advisable to inquire about pool maintenance or recent cleaning schedules before planning pool activities.
Verify Dining Area Cleanliness
A few guests reported encountering dogs in the eating area, so it's recommended to check with the staff about measures taken to ensure the cleanliness and hygiene of dining spaces.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Walter World Theme Park, Fountain of Roses, and the Paco das Aguas Shopping Center, making it ideal for guests interested in exploring the area.
Consider Early Check-in
With a check-in time of 4:00 PM, guests might want to consider requesting early check-in if arriving before this time to avoid waiting for access to their rooms.
Inquire About Accessibility
The hotel offers increased accessibility and designated smoking areas, but guests with specific accessibility needs should inquire about the availability of suitable accommodations and facilities.
Opt for a Balcony Room
The stunning views were highlighted by guests, so choosing a room with a balcony could provide an enhanced experience, especially for those seeking picturesque vistas.
Confirm Pet Policy
While the hotel allows pets with possible charges, it's advisable to confirm the pet policy and any associated fees before bringing along furry companions.
Plan Family Activities
Families can take advantage of the hotel's family-friendly amenities such as the child pool, indoor play area, and kids' club, ensuring an enjoyable stay for both parents and children.
Utilize On-site Entertainment
Guests can make the most of the on-site entertainment options, including hot spring baths, game rooms, horse riding, and evening entertainment, for a diverse and enjoyable experience.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 2:00 PM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
---|---|
High season | June |
Average price (weeknight) | $158 |