
Hotel Novo
Photos of Hotel Novo
Overview
Hotel Novo provides comfortable 3-star accommodation in Ponferrada. It also offers laundry facilities, luggage storage and free wired internet access in public areas.
Hotel Novo has recently been refurbished and provides a garden, a tour desk and meeting rooms. Honeymoon suites are on offer for those looking for some added luxury.
Rooms at Novo are comfortable and feature an in-room closet. They provide a telephone, heating and a private bathroom.
The on-site restaurant serves Spanish dishes in a traditional setting.
For those wishing to dine out during their stay at the hotel, there are a selection of eateries situated nearby. It is also a brief car ride from Bierzo Museum and Castillo de Ponferrada.
Amenities at Hotel Novo
- Restaurant
- Room service
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Upper floors accessible by elevator
Bathroom
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
General
- Family rooms
- Sofa
- Tile/marble floor
- Storage available
Services and conveniences
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
Media and entertainment
- Flat-screen TV
- TV
Outdoor
- Terrace/Patio
- Garden
Dining
- Restaurant
- Vending machine (drinks)
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Free parking
Laundry
- Laundry facilities
Workspace
- Desk
Things to do
- Golf
Reviews of Hotel Novo
Summary of reviews
Score by provider

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Hotel Novo?
Hotel Novo offers an on-site restaurant serving Spanish dishes in a traditional setting. Additionally, there are a selection of eateries situated nearby for those wishing to dine out during their stay.
Are the rooms at Hotel Novo comfortable and well-maintained?
The rooms at Hotel Novo are comfortable, clean, and simply furnished, with air conditioning. Housekeeping is done very well each day, ensuring a nice and clean environment for guests.
Is the hotel suitable for guests with cars?
Hotel Novo is only good for people with cars, as it offers free parking and is located in a convenient area for those traveling by car.
What can guests expect from the staff at Hotel Novo?
The staff at Hotel Novo is known for being great and going out of their way to deal with any situation, providing a nice break for guests. However, some guests have mentioned concerns about the lack of staff on site during certain times.
When is the best time to visit Hotel Novo?
The best time to visit Hotel Novo is when the weather is warm, as the room was reported to be cold, with the entire building being cold and only the AC for heating. This helped, but just was not enough.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Bringing Earplugs
Some guests mentioned that the highway noise was quite noticeable throughout the night, so if you're a light sleeper, it might be helpful to bring earplugs.
Check Restaurant Availability
The hotel has advertised a restaurant, but some guests were informed upon arrival that it was not open. It's advisable to check the current status of the restaurant before relying on it for meals.
Opt for a Room with Heating
The hotel's heating system may not be sufficient for some guests, especially during colder seasons. If you tend to get cold easily, consider choosing a room with effective heating or inquire about additional heating options.
Verify Check-in Process
Several guests experienced issues with the automated check-in machine and the absence of staff on-site. It's recommended to verify the check-in process and ensure that it aligns with your preferences and needs.
Plan for Meals
If you arrive hungry, be aware that there might not be food available, as reported by some guests. It's advisable to plan for meals in advance, especially if you anticipate arriving late or without access to alternative dining options.
Be Mindful of Noise Levels
Some guests encountered noise disturbances from neighboring rooms, affecting their sleep quality. If you're sensitive to noise, it may be helpful to pack earplugs or choose accommodations away from potential sources of disturbance.
Confirm Room Amenities
The hotel offers clean, simply furnished rooms, but some guests found the furnishings to be basic and the space insufficient. If you have specific amenity or space requirements, it's advisable to confirm these details with the hotel before booking.
Explore Nearby Eateries
While the hotel is in proximity to eateries, it's recommended to explore nearby dining options, especially if the hotel's restaurant is not available. This can provide more dining flexibility during your stay.
Inquire About Staff Availability
Some guests reported a lack of staff availability, which impacted their overall experience. It's advisable to inquire about the presence of staff and their availability for assistance during your stay.
Address Room Temperature Concerns
If you encounter temperature-related issues in your room, such as it being too cold, it's advisable to promptly inform the hotel staff so that they can address the concern and provide suitable solutions.
Location
What's nearby
- Plaza del Ayuntamiento1.7 mi
- Museo del Bierzo1.7 mi
- Basilica de la Encina1.8 mi
- Castillo de los Templarios1.8 mi
Policies
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Novo
FAQs when booking at Hotel Novo
Nearby hotels and places to stay
Closest
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See most recommended stays in PonferradaGood to know
Value for money | 7.3 |
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Distance to city center | 1.6 mi |