Overview

El Castillo
Top City Hotel

AV. EL Castillo 115, 24400 Ponferrada, Castilla y Leon, Spain
+34 987 456 227

$39+

Overall guest ratings

8.1/10 Excellent
Based on 1,207 reviews

Review highlights

  • 9.4
  • 8.7
  • 4.8
  • 3.6

Good to know

  • Accessible parking
  • Near city centre
  • Wonderful sightseeing

Nearby

    Show all

    About

    Take in the views from the rooftop terrace when you stay at El Castillo. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Rooms offer up nice touches like rainfall showerheads and down comforters, along with free WiFi and free wired Internet.

    Less More
    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Non-smoking rooms available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 1,207 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      8.1 "Great parking, according to 81%."
      9.8 "City centre within easy reach, said 98%."
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 6.0 "Rooms are ok."
      6.9 "For 69%, maintenance was acceptable."
      5.5 "Only 55% thought the shower was ok."
    • 5.1 "Average comfort."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 3.6 "Breakfast is below average."
      2.1 "79% said the breakfast was too expensive."
    • 1.2 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.0 Good
    Based on 820 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      8.1 "Great parking, according to 81%."
      9.7 "City centre within easy reach, said 97%."
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 6.0 "Rooms are ok."
    • 5.2 "Average comfort."
    • 5.0 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 3.2 "Awful breakfast."
    • 1.3 "Disappointing internet connection."
    View all review categories

    Overall Rating

    8.4 Excellent
    Based on 301 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      8.1 "Great parking, according to 81%."
      9.8 "City centre within easy reach, said 98%."
    • 9.3 "Perfectly clean."
      10.0 "100% thought it was clean."
    • 9.0 "World class service."
      8.9 "89% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 5.9 "Rooms are ok."
    • 4.9 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
    • 3.9 "Breakfast is below average."
      2.8 "72% said the breakfast was too expensive."

    Overall Rating

    8.3 Excellent
    Based on 84 reviews
    • 9.5 "Terrific location."
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 6.1 "Rooms are ok."
    • 5.3 "Average comfort."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Near city centre"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    More
    Photos
    Map

    Map