Room service was practically non-existent. The hotel itself needs a lot of repairs (curbs broken, driveway has holes and chunks removed). Staff were very friendly and helpful.
3 stars
Auburn Hills Marriott Pontiac
Photos of Auburn Hills Marriott Pontiac
Overview
Located in Pontiac, Auburn Hills Marriott Pontiac is an easy drive from Volkswagen Group of America and Detroit Institute of Arts. It also has an indoor pool and a sauna.
Those staying at the hotel are invited to take advantage of the relaxation facilities, which include a beauty centre. Those staying at the property have access to express check-in/check-out, 24-hour reception and a meeting room.
Auburn Hills Marriott Pontiac features rooms equipped with a refrigerator, a hair dryer and a mini bar.
Those staying at the hotel can enjoy a unique dining experience at the in-house restaurant, conveniently situated for those who want to stay close for a meal.
Auburn Hills Marriott Pontiac is under a 45-minute drive from Detroit Metro Airport. Guests can also discover Detroit International Riverfront.
Latest deals for Auburn Hills Marriott Pontiac
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Auburn Hills Marriott Pontiac
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
- Video games
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Bathrobe
- Private bathroom
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Non-feather pillow
- Pets not allowed
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Pool and spa
- Indoor pool
- Sauna
Parking and transportation
- EV charging station
- Free parking
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Feather pillow
- Alarm clock
General
- Telephone
- Storage available
Family friendly
- Cribs available
- Kids meals
Things to do
- Gift shop
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Auburn Hills Marriott Pontiac
8.5
Very good
399 verified ratings
Wonderful
235
Very good
70
Good
28
Okay
18
Fair
19
Mediocre
3
Poor
26
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, along with friendly staff. However, there were significant concerns regarding room cleanliness, noise levels, and unresponsive service, particularly with management and amenities like Wi-Fi and elevators.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Pros (+) Friendly staff!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique dining options?
The hotel offers a unique dining experience at the in-house restaurant, providing convenient and delicious meals for guests.
Are there any concerns about the hotel's amenities?
Some guests have expressed concerns about the absence of a hot tub and the darkness in the pool area. Additionally, there were issues with the broken elevator and the absence of a manager to address these concerns.
What can guests expect from the hotel's breakfast and morning staff?
Guests can expect a nice breakfast and polite morning staff, providing a pleasant start to the day.
What are guests saying about the hotel's beds and cleanliness?
Guests have praised the extremely comfortable beds and the cleanliness of the rooms, ensuring a restful and enjoyable stay.
Is there any feedback about the hotel's customer service and staff?
Guests have appreciated the clean and friendly staff, as well as the excellent customer service provided by the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Entertainment
Some guests noted that the TV channels and movie options were limited. Consider bringing your own entertainment options if you plan on spending a lot of time in the room.
Check Room Amenities
Some guests were disappointed by the lack of certain amenities such as a hot tub and microwave. Before booking, ensure that the room you choose has all the amenities you desire.
Be Mindful of Noise
Several guests mentioned noise disturbances, particularly from the highway and railroad. Light sleepers may want to bring earplugs or request a room away from potential noise sources.
Verify Special Services
Some guests reported issues with housekeeping and internet connection. It may be beneficial to verify the availability of these services upon check-in to avoid any inconvenience during your stay.
Explore Nearby Dining Options
While the hotel's restaurant received mixed reviews, guests recommended exploring nearby dining options. Researching nearby restaurants and cafes could enhance your dining experience.
Inquire About Pool Temperature
A few guests mentioned that the pool water was cold. If you plan to use the pool, consider inquiring about the water temperature beforehand.
Consider Transportation
The hotel offers free parking and is close to the highway, making it convenient for guests with their own transportation. Consider renting a car or using rideshare services for easy access to nearby attractions.
Plan for Room Cleanliness
Some guests reported cleanliness issues, such as garbage left over from previous guests. It may be helpful to inspect the room upon arrival and address any concerns with the staff promptly.
Utilize On-Site Facilities
Take advantage of the hotel's fitness center, indoor pool, and sauna, as these facilities received positive feedback from guests.
Location
3600 Centerpoint Parkway, Pontiac, MI 48341
What's nearby
- Silverdome2.6 mi
- St. Vincent de Paul Church2.6 mi
- Pontiac Amtrak Station2.9 mi
- The Crofoot3 mi
- Indian Springs Metropark13.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Auburn Hills Marriott Pontiac
Low season | March |
|---|---|
High season | September |
Average price (weeknight) | $224 |
Average price (weekend night) | $196 |
When to book a room at Auburn Hills Marriott Pontiac
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.4 |
|---|---|
Distance to city center | 3.1 mi |
Nearest Airport | Detroit Metropolitan Wayne County |
Distance to airport | 27.0 mi |
Everything you need to know for your stay in Pontiac
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