Kapuas Palace Pontianak Hotel
Overview
Amenities at Kapuas Palace Pontianak Hotel
- Restaurant
- Room service
- Free Wi-Fi
- Business center
- Airport shuttle
- Meeting/Banquet facilities
- Parking
- Laundry service
- Laundry facilities
- Hairdryer
Services and conveniences
- Room service
- Business center
- Meeting/Banquet facilities
- 24hr front desk
Dining
- Restaurant
- Minibar
- Refrigerator
Pool and spa
- Sauna
- Pool
Parking and transportation
- Airport shuttle
- Parking
Accessibility and suitability
- Elevator
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
Family friendly
- Babysitting or child care
- Playground
Bathroom
- Hairdryer
General
- Storage available
Basics
- Free Wi-Fi
Reviews of Kapuas Palace Pontianak Hotel
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How clean are the rooms at Kapuas Palace Hotel?
The rooms are generally clean, but some guests have mentioned that the bedsheets need improvement and there were occasional cleanliness issues with small cockroaches.
What are the best features of the rooms at Kapuas Palace Hotel?
The rooms are very spacious and offer good value for money. Additionally, the hotel provides a big room and a clean environment for a comfortable stay.
Is the hotel's swimming pool clean and well-maintained?
The swimming pool water quality has been mentioned as an area for improvement, with some guests noting that there was too much bleach in the water.
What can guests expect from the hotel's customer service?
The staff is generally helpful and friendly, but some guests have experienced slow service and unfriendly staff members.
When is the best time to visit Kapuas Palace Hotel?
The hotel's high season is in June, and the low season is in October. Visitors should plan their trip accordingly to avoid peak times and enjoy a more relaxed stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Higher Floors
Several guests recommended choosing a room on higher floors for better views and a quieter environment, away from the noise of the street.
Consider Bringing Your Own Entertainment
Some guests mentioned the lack of in-room entertainment, so consider bringing your own entertainment options such as books or movies.
Check for Cleanliness Upon Arrival
A few guests reported cleanliness issues, so it's advisable to check the room thoroughly upon arrival and promptly report any concerns to the staff.
Request for Non-Smoking Rooms in Advance
If you prefer a non-smoking room, it's recommended to request this in advance to ensure availability, especially during peak seasons.
Be Mindful of the Busy Road
Some rooms face a busy road, which could lead to noise disturbances, so consider requesting a room away from the road for a quieter stay.
Bring Your Own Iron
Irons are not readily available in the rooms, so if you require one, it's best to bring your own or request it in advance.
Plan for Renovation Periods
As the hotel plans for renovations, it's advisable to check for any potential disruptions or closures during your planned stay.
Utilize the Spacious Rooms
Many guests appreciated the spacious rooms, so make the most of the ample space during your stay.
Check Pool Water Quality
Some guests mentioned issues with the pool water quality, so it's advisable to check with the staff or other guests before using the pool.
Consider Bringing Toiletries
While the hotel provides free toiletries, some guests recommended bringing your own to ensure you have preferred options.
Location
What's nearby
- Gajah Mada Shopping Complex96 yd
- Alun Alun Kapuas1 mi
- Ayani Mega Mall1.1 mi
- Equator Monument2.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Kapuas Palace Pontianak Hotel
Low season | August |
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High season | August |
Average price (weeknight) | $18 |
When to book a room at Kapuas Palace Pontianak Hotel
KAYAK's top tips for your stay at Kapuas Palace Pontianak Hotel
FAQs when booking at Kapuas Palace Pontianak Hotel
Nearby hotels and places to stay
Closest
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See most recommended stays in PontianakGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Pontianak Supadio |
Distance to airport | 9.0 mi |