Overview

Haven Hotel
Top Beach Hotel

161 Banks Road, Poole, United Kingdom
+44 120 270 7333

$98+

Overall guest ratings

8.3/10 Excellent
Based on 1,618 reviews

Review highlights

  • 9.4
  • 8.7
  • 4.7
  • 4.6

Good to know

  • Friendly service
  • Great view

Nearby

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    About

    Haven Hotel is a great choice for your beach stay in Poole, putting you near activities like windsurfing, kayaking, and sailing. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, aromatherapy, and reflexology. The Point Restaurant, one of 2 restaurants, serves lunch and dinner. A poolside bar and a health club are other highlights, and rooms at this upscale hotel offer 24-hour room service and LCD TVs.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Babysitting or child care
    • Business center
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Concierge service
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews of Haven Hotel

    Overall Rating

    8.3 Excellent
    Based on 1,618 reviews
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
      7.5 "75% liked the proximity to sightseeing."
    • 8.7 "Breakfast is good."
    • 8.0 "Very nice wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.2 "Management was excellent, said 72%."
    • 6.8 "Pool is mediocre."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      3.8 "For 62%, the lobby entrance was sub-standard."
      1.9 "81% didn't like the architecture."
      0.3 "97% complained about the elevator."
      1.7 "83% thought the facilities needed updating."
    • 4.6 "Not very comfortable."
      4.3 "57% said rooms were small."
      2.6 "74% thought it was too noisy."
      1.9 "81% criticized the small bathroom."
      2.4 "Air conditioning was criticized by 76%."
    • 4.3 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.2 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      4.1 "59% didn't like the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 3.1 "Terrible value."
      0.4 "The price was too high for 96%."
      1.0 "90% said beverages were too expensive."
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    Overall Rating

    8.3 Excellent
    Based on 1,181 reviews
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Breakfast is good."
    • 8.0 "Very nice wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.0 "Good pool."
    • 4.7 "Not very comfortable."
      4.3 "57% said rooms were small."
      2.3 "77% thought it was too noisy."
      1.9 "81% criticized the small bathroom."
      2.5 "Air conditioning was criticized by 75%."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
      3.7 "For 63%, the lobby entrance was sub-standard."
      1.5 "85% didn't like the architecture."
      1.8 "82% thought the facilities needed updating."
    • 4.2 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
    • 4.0 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.6 "Terrible value."
      0.4 "The price was too high for 96%."
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    Overall Rating

    8.1 Excellent
    Based on 177 reviews
    • 9.6 "Terrific location."
    • 8.7 "Breakfast is good."
    • 8.0 "Very nice wellness & sports facilities."
    • 7.5 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.6 "Pool is mediocre."
    • 6.4 "Food is average."
    • 5.7 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      6.5 "Only 65% said rooms were clean enough."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 3.9 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 3.2 "Terrible value."
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    Overall Rating

    8.4 Excellent
    Based on 258 reviews
    • 9.4 "Terrific location."
    • 8.7 "Breakfast is good."
    • 7.9 "Wellness & sports facilities were pleasant enough."
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 7.0 "Good pool."
    • 5.0 "Average amenities."
      5.0 "50% thought the building was acceptable."
      4.2 "For 58%, the lobby entrance was sub-standard."
    • 4.4 "Vibe wasn't good."
      4.0 "60% didn't like the unstylish hotel."
      1.7 "83% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
    • 4.4 "Internet is poor."
    • 4.3 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      4.1 "59% said rooms were small."
      2.6 "74% thought it was too noisy."
    • 3.1 "Terrible value."
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    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

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