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Pleasant staff, clean room, central location Pool should be a facility for all hotel guests
As we had chosen Helvetia as part of our Honeymoon trip, we were delighted to discover a bottle of champagne in our room upon arrival!! The hotel location is great and the spa facilities were fantastic!! We were surprised to be charged €15 per person additional to the hotel room rate to use the pool. The room was very small, good for single occupancy but not for double.. Poor breakfast. Hotel a bit expensive considering the decor..
One of the best places I ever stayed in when beeing i Italia.
nice rooms, nice breakfast. the pool costs aditional 30€ by day, which it seems absurd, because we didn´t had that information, and because 30€ a day is not a fair value only for a pool in a 3/4 stars hotel.... the guy in the recepcion informed us that the pool opens at 8h00 and when we came at 8h00 there was a girl that said that only opens at 9h00!!!! bad service. bad information!
I've stayed at the Roma on many previous occasions and will do so again. I like the centrality of the venue to the station, and the fact that the continental breakfast buffet is considerably better than any other hotel in Porretta. The staff are extremely good, and most of them have a better standard of English than I do of Italian (regrettably for me...) It didn't bother me especially, but the fact that the front of the building overlooks the bar can make for some noisy evenings for anyone whose room faces that way!
Better staff, a little bit english-spoken.
excellent location, easy access from train station, centre of town, staff pleasant, room large enough, shower and toilet very nice and also very clean
Location of the hotel. No internet connection in room (it was promised and it is must for business trip). Problems could arise also regarding electric outlets.
Another great stay
price, convenience, location could use some dusting
great position and central to everything in centre of town. Staff helpful and welcoming. Room clean lack of windows in room