Eucalyptus guest House

The hotel is very nice, and the grounds are gorgeous. The staff is very friendly.

The staff needs to communicate better; guests shouldn't have to ask for water and tea. I should have been told the internet wasn't working. The water filter wasn't working, and the water I was served tasted awful. I didn't realize until later that there was a water cooler outside the office. My very spartan room on the first floor flooded because of a rainstorm, so I had to change rooms at 10 pm. The second room, on the second floor, was very nice, but the bathroom had a trickle of water in the sink and no shower curtain, so the water went all over the floor. Several of the problems, including the storm, were outside the staff's control; nonetheless, they did not seem at all prepared to handle either unexpected events or everyday hospitality. I asked for a discount and was given $20; this in no way made up for the many inconveniences I experienced.

nothing

it was supposed to be inclisive wit breakfast lunch and dinner they charged me for lunch the pool was disgusting i was supposed to have a queen size bed it was a twin size so after 1 day we moved to another hotel they chatged us for 2 days and told you we stayed one day it was the worst exoerience of my life