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Having stayed at this hotel two years ago we knew what to expect. The rooms are extremely modern and clean with very good views. Although we did not use the indoor pool and spa these are also very good. Helpful staff who have lots of time to answer queries. There could be more sun loungers around the pool, including some in the shade. Most of the ones provided were covered by towels very early but not used by the majority until much later in the day.
The overall friendliness of the staff and their attention to detail.
The staff were extremely charming and would go to great lengths to help.the environment and ambience was extremely calm and relaxing;would definitely stay there again.
As above, the staff friendly and helpful. Pity the bar never seemed to have staff there in early evening, or maybe we went there at wrong time. A bidet in bathroom would be useful, especially as the bathroom was well equipped in other respects.
Excellent all round, visited two other hotels in soller that we were thinking of booking and were very glad that we picked the aimia The nice young breakfast waitress would not let me bring her home as a souvenir.
Had a relaxed, home-from-home appeal with a truly gorgeous view. Rooms were comfy and very clean with shiny new bathrooms. Great value and friendly staff - perfect for our combination of walking and beach holiday. Only possible criticism - buffet food was mediocre.
Nice place. Good size of a town. Fantastic nature. One of the headwaitwers. Staying in the annex for the first 3 days.
central to facilities. Wonderful view 136 steps to it although it walked off the dinner
The hotel is lovely especially the pool area and the eating area. The rooms were a bit small and dated plus if you're driving it's very confusing to find. Breakfast was lovely.
Beautiful views of the port and surrounding mountains, lovely clean swimming pool. We booked a double room but was given a twin; the hotel staff said that there were only 6 doubles in the hotel so it was not possible to give us a double. Also the hotel was quite a way up the hill so anyone with mobility problems would find this difficult.
Lovely views from the room. The single room was quite smaill, though, but balcony was spacous. No disturbancies in the night. Qiet location and yet just 2-300 meter to the harbour and tram station. The food was poor. No real cofee, juice etc. for breakfast even the tea water was not hot enough. Dinner was really bad in my oppinion. The food was over or undercooked. Soup was made from powder etc.
excellent price a double bed is two singles pushed together...not ideal for young couples
good pool area, friendly staff. comfortable and pleasant lounge bar and dining rooms. great views of the bay and mountains from our room. we found that the air conditioning was a bit noisey
Reception staff were just so nice and helpful! Super! For all non-pretentious/non-pompous types an absolute gem. Well, obviously at the rates, not sumptuous, but, nothing bad except the bodywash containers which were out in many rooms, and the cleaners "no hai" -pretty small complaint!
Helpful front office staff. Restaurant staff were not very happy.
OK rooms, close to centre, nice reception area Unfriendly staff, lack of service. We waited 15 min. in the reception before the clerk showed up. As I look at the reviews of this hotel there are big differences in peoples experience.
The staff were very helpful, plenty to eat and a varied breakfast. Double room very good comfortable and lovely balcony
A really nice breakfast. Our room balcony was far too close to the next one.
close to water, close to town, clean, awesome buffet complete totally full breakfast for anyone who likes to eat breakfast. the beds were so hard and the blankets were not soft
Good breakfast buffet with freshly cooked food. Large room. Very good standard for the price.
The food in the restaurant was excellent - the staff friendly and helpful - a delightful hotel - I would return I could never find anyone down at the spa centre and did not manage to locate the hairdresser - but I did not make particular enquiries and am sure they would have helped me if I had of been that intererested - theymiss an opportunity for the 'impulse sale' but not being more visible with staff around
Spa views of the mountains It rained so couldn't cycle
sheer luxury !! The staff were excellent and even knew on our arrival that we had stayed there once before.The facilites location and food could not have been better and we look forward to our next visit. Weather was poor during our stay so we could not have breakfast on the roof terrace - this was not the fault of the hotel !!
Friendly helpful staff, quiet town but close to transport to main tourist attractions. Delicious breakfast in a beautiful setting.
Roof terrace, location, helpfull staff
The staff were very helpful
Most friendly / most helpful / most delightful / most accomodating
delightful staff, very good cooking, rooftop terrace with small pool for breakfast with great coffee and limitless freshly squuezed orange juice. Well appointed rooms.
Everyone very helpful , polite and friendly, food excellent, great value for money, superb roof top swimming pool with great views, would definitely go back No problems at all
The staff at all levels were concerned to make the experience memorable. The food was always delicious and the wine selection more than adequate.
Wants - somewhere peaceful with excellent service to relax and de-stress. Es Moli ticked all boxes. No
the hotel was just outside the village of deia with wonderful view over the mountains, valley and sea. very tranquil the rooms were a bit tired
Spectacular countryside, lovely hotel - bit tired but in a charming way. Friendly staff & good value for money.
I was on my own and everyone, staff and guests, were very friendly. The bathrobes were too heavy for the heat.
Beautiful hotel, fabulous scenery and a delightfull private cove to laze away the day. Perfect
easy to move around the area from the prime location no
the location and the scenery yes when we arrived we were put into a single room instead of a double which we had paid for, the hotel manager was not available for two days so then she moved us to a double room, I was extremely dissapointed that we were given such a small roomin the first place!
beautiful location- lovely gardens- great breakfast able to hear others in adjoining rooms
The balcony view, gardens, pool and breakfast terrace. All were exceptional. The location, very relaxing, within easy walk of good restaurants in Deia. Booked a double room and ended up with 2 single beds pushed together. Overlooked, as I can see the hoteliers point of view of needing to cater for both couples and many singles walking in the area. View was too good to change rooms!
Stunning location close to Deia. Excellent room and facilities and good food. Staff very friendly and helpful. Nothing
situation,friendly,excellent breakfast and dinner swimmimg pool very cold
the view and food the hotel advertised ability to exchange money for travelers checks but receptionist told us (on a sunday) she would not.
We loved the hospitality and guest service not to mention the good which were outstanding Nothing
Our 4 night stay was excelent even with the extreme heat outside there was plenty of refuge No
It was absolutely lovely. The setting, the room, the staff and the food were first class
Stunning views, lovely pool, quiet and relaxing but near enough to other nearby places of interest I had two small children and some of the guests kept complaining that they were too loud whilst playing in the pool so not hugely child friendly
Staff was excellent. Location was spectacular. Food was incredible. Price was reasonable. Never wanted to leave Wifi signal was fairly weak. Not a big issue.
good quality hotel set on its own some distance from the local village Hotel advertises beach but this comprises long walk down to rocky seaside not suitable for swimming Excellent large room with good facilities Smallish but good pool in grounds
Cats in the restaurant outside . When you order tuna fish be prepared to have one or two cats linig up by your table to get a piece. Apparently in a Mediterraneon context this is quite normal but in our country this is not done. The food and Hygiene Deparment would intervene.
very pleasant stay. The staff were very helpful when I had to return home early. The food was good. For people travelling without a car it mkight be helpful to have pick up service at a local town (Deia or Soller)
Fabulous view over the ocean from both the poolarea and restaurant. Really good food while watching a spectacularly romantic sunset. Very clean and decent size rooms. All the staff was very helpful, friendly and interested in making our stay as pleasant, relaxing and great as possible The only thing I can complain about is the they need to put up better signposts for finding the way down the wooded rough paths to the little private stony beach
The location was good but the single bed room had no view and I couldn't even open the shutters to see what the weather was like. The standard of breakfast was extremely poor: all the drinks from the machine were appalling - the 'juice' was a very watery squash and the tea, coffee & chocolate beverages were totally undrinkable. This I felt was totally unacceptable and not in keeping with the hotel.
Breakfast was fine and plentiful although a badly cracked cup should never have been out for customer use. Room decor and furniture old and tired.
Rooms simple but clean, great location. Breakfast beverages - coffee machine horrible.
It was all good None really
The hotel is very central in Port de Soller, very big clean rooms, ok breakfast, and a very good value for the money.
Glorious location. Basic substantial food. Relaxed atmosphere. Beds could have had thicker mattresses. Otherwise warm and clean.
Loved the setting, the staff couldn't have been more helpful, the rooms were delightful, the pool area was superb, the spa treatments were excellent.... I could go on! One thing that I would have liked is a hospitality tray in the room to make tea and coffee whenever we wanted.
Excellent location for a short break.Very friendly & helpful staff. A first class hotel Nothing
Polite and very helpful staff who are a credit to the hotel. Excellent breakfast. Rooms slightly dated, but very comfortable.
The hotel was beautifully restored with an attractive outdoor eating area. The large room was tastefully decorated and had a large terrace overlooking the hills. The breakfast was excellent and evening meals were very good and well presented. The staff were always friendly and helpful, yet unobtrusive. The room warranted an individual shower rather than one over the bath. The terrace could have had more privacy.
Fantastic dinner in the restaurant with exceptional food, great wine and good service. The main hotel buildings have beautiful original features and the location is wonderfully peaceful. Our room was in an annexe and was very dark, musty and altogether pretty depressing, not at all in keeping with the rest of the hotel and a bit of a disappointment.
The situation ,view and ambience were wonderful.The attention to detail and welcome were excellent.The room and facilities were good. The food quality was very good especially the breakfast buffet. None
Accomodation was superb. Views excellent. Although we did not have time to use it, the Spa looked wonderful. My wife would have liked more light near the mirror. I would also have been nice to have at least one English speaking tv channel, maybe Sky News.
Beautiful, comfortable hotel in a peaceful location. Staff were very friendly and attentive
A very cosy hotel in lovely grounds. Relaxed atmosphere. Friendly staff, especially Juan, the main person at the reception. The food was very good for hotel standard and there were daily specials (like an incredibly tasty suckling pig) on most days. The actual grounds are in a need of some TLC and the gym is in serious need of updating. Our room was one of only four in a separate building. It was very quiet, spacious, with a big bathroom and a dressing area, comfortable beds, pretty antique furniture. The veranda in front of it opened onto an olive grove. The swimming pool was a good size and deep, but the water could have been warmer - it never reached the advertised 26 degrees. All in all, a perfect spot to relax and get away from it all. Nets on windows would have been a good idea as it would have allowed us to leave our windows open, rather than keep the air conditioning on. It would have stopped all the moths and flies getting in and given us some fresh air.
Really helpful staff with a peaceful and tranquil location. Definite place to go back to. Also, excellent breakfast to set you up for the day ..... and dinner to end. Minor comment - you don't sign restaurant bills as you go. So rememberig what you had at the end could be confusing if there for an extended period. However, would still go back there!
We had an excellent room in the main building which we were really please with, coupled with very good food and service. The boiled eggs were cold and hard at breakfast.
food,service, and room excellent