Would you like to save as your currency permanently or for this visit only?
The staff were extremely charming and would go to great lengths to help.the environment and ambience was extremely calm and relaxing;would definitely stay there again.
Having stayed at this hotel two years ago we knew what to expect. The rooms are extremely modern and clean with very good views. Although we did not use the indoor pool and spa these are also very good. Helpful staff who have lots of time to answer queries. There could be more sun loungers around the pool, including some in the shade. Most of the ones provided were covered by towels very early but not used by the majority until much later in the day.
The overall friendliness of the staff and their attention to detail.
As above, the staff friendly and helpful. Pity the bar never seemed to have staff there in early evening, or maybe we went there at wrong time. A bidet in bathroom would be useful, especially as the bathroom was well equipped in other respects.
Excellent all round, visited two other hotels in soller that we were thinking of booking and were very glad that we picked the aimia The nice young breakfast waitress would not let me bring her home as a souvenir.
Beautiful views of the port and surrounding mountains, lovely clean swimming pool. We booked a double room but was given a twin; the hotel staff said that there were only 6 doubles in the hotel so it was not possible to give us a double. Also the hotel was quite a way up the hill so anyone with mobility problems would find this difficult.
Nice place. Good size of a town. Fantastic nature. One of the headwaitwers. Staying in the annex for the first 3 days.
The hotel is lovely especially the pool area and the eating area. The rooms were a bit small and dated plus if you're driving it's very confusing to find. Breakfast was lovely.
central to facilities. Wonderful view 136 steps to it although it walked off the dinner
Had a relaxed, home-from-home appeal with a truly gorgeous view. Rooms were comfy and very clean with shiny new bathrooms. Great value and friendly staff - perfect for our combination of walking and beach holiday. Only possible criticism - buffet food was mediocre.
Reception staff were just so nice and helpful! Super! For all non-pretentious/non-pompous types an absolute gem. Well, obviously at the rates, not sumptuous, but, nothing bad except the bodywash containers which were out in many rooms, and the cleaners "no hai" -pretty small complaint!
The staff were very helpful, plenty to eat and a varied breakfast. Double room very good comfortable and lovely balcony
OK rooms, close to centre, nice reception area Unfriendly staff, lack of service. We waited 15 min. in the reception before the clerk showed up. As I look at the reviews of this hotel there are big differences in peoples experience.
excellent price a double bed is two singles pushed together...not ideal for young couples
close to water, close to town, clean, awesome buffet complete totally full breakfast for anyone who likes to eat breakfast. the beds were so hard and the blankets were not soft
Lovely views from the room. The single room was quite smaill, though, but balcony was spacous. No disturbancies in the night. Qiet location and yet just 2-300 meter to the harbour and tram station. The food was poor. No real cofee, juice etc. for breakfast even the tea water was not hot enough. Dinner was really bad in my oppinion. The food was over or undercooked. Soup was made from powder etc.
good pool area, friendly staff. comfortable and pleasant lounge bar and dining rooms. great views of the bay and mountains from our room. we found that the air conditioning was a bit noisey
A really nice breakfast. Our room balcony was far too close to the next one.
Helpful front office staff. Restaurant staff were not very happy.
Good breakfast buffet with freshly cooked food. Large room. Very good standard for the price.
The food in the restaurant was excellent - the staff friendly and helpful - a delightful hotel - I would return I could never find anyone down at the spa centre and did not manage to locate the hairdresser - but I did not make particular enquiries and am sure they would have helped me if I had of been that intererested - theymiss an opportunity for the 'impulse sale' but not being more visible with staff around
sheer luxury !! The staff were excellent and even knew on our arrival that we had stayed there once before.The facilites location and food could not have been better and we look forward to our next visit. Weather was poor during our stay so we could not have breakfast on the roof terrace - this was not the fault of the hotel !!
The staff at all levels were concerned to make the experience memorable. The food was always delicious and the wine selection more than adequate.
delightful staff, very good cooking, rooftop terrace with small pool for breakfast with great coffee and limitless freshly squuezed orange juice. Well appointed rooms.
Friendly helpful staff, quiet town but close to transport to main tourist attractions. Delicious breakfast in a beautiful setting.
Most friendly / most helpful / most delightful / most accomodating
Spa views of the mountains It rained so couldn't cycle
The staff were very helpful
Everyone very helpful , polite and friendly, food excellent, great value for money, superb roof top swimming pool with great views, would definitely go back No problems at all
Roof terrace, location, helpfull staff
Wants - somewhere peaceful with excellent service to relax and de-stress. Es Moli ticked all boxes. No
I was on my own and everyone, staff and guests, were very friendly. The bathrobes were too heavy for the heat.
The balcony view, gardens, pool and breakfast terrace. All were exceptional. The location, very relaxing, within easy walk of good restaurants in Deia. Booked a double room and ended up with 2 single beds pushed together. Overlooked, as I can see the hoteliers point of view of needing to cater for both couples and many singles walking in the area. View was too good to change rooms!
Stunning location close to Deia. Excellent room and facilities and good food. Staff very friendly and helpful. Nothing
Spectacular countryside, lovely hotel - bit tired but in a charming way. Friendly staff & good value for money.
beautiful location- lovely gardens- great breakfast able to hear others in adjoining rooms
the location and the scenery yes when we arrived we were put into a single room instead of a double which we had paid for, the hotel manager was not available for two days so then she moved us to a double room, I was extremely dissapointed that we were given such a small roomin the first place!
easy to move around the area from the prime location no
the hotel was just outside the village of deia with wonderful view over the mountains, valley and sea. very tranquil the rooms were a bit tired
Beautiful hotel, fabulous scenery and a delightfull private cove to laze away the day. Perfect
The impressive view of sea and mountains; the direct vicinity of beach and hiking paths; the silence and calm; the unobtrusiveness of the staff and their readiness to be of service when neccesary. nothing really.
An excellent choice! The staff were very helpful and friendly and the hotel had a pleasant atmosphere. It is situated close to the beach and my room had a verandah with a great view. The price was very reasonable and included a generous breakfast. N/A
Basic, but for the price very good. Worried about the security of the room from the balcony.
The room had an amazingly large balcony facing the sea. The French manageress is very nice and let us have breakfast long after the official breakfast hours. It is the furthest hotel along the seafront, so quite a long walk from the tram stop, but easy to get to by car. The room was very hot at night.
It was relatively cheap. The reception we received from the mature French female receptionist was very unwelcoming. Virtually no eye contact was made,a smile seemed utterly impossible and our request to pay the two euro fee for use of the in room safe was met with complete disdain.As a result of this lady's performance , instead of booking a further two nights we moved to a different hotel.If this level of customer service continues the hotel will in my view fail.And it will deserve to.
After asking for it (and for which we had alredy payd extra money)we got a room whit a stunning wiev (but it still would have been nice to be able to lock the balconydoor, and not to be charged extra money for the key to the safe!!!) Perhaps if the staff was just a little bit friendly and serviceminded - we did not receive any smiles from the staff, especially not from the the french female owner!! - we would consider going back to this place.
Value for money, quiet, good breakfasts, easy access to coast & mountains, the bath, Initially informed that no meals would be available. Smell of drains at times.
It's quieter than some of the other hotels nearer the centre so this is good. There aere some lovely views over the port. It was very hot in the rooms with the family room with balcony as the room gets lots of sun and the terrace heats up considerably. There are no shutters at the window to cool the room.
The location is great, I had a room with a bay view. Low price, friendly staff The breakfast is really poor and costs extra €5. My room wasn't clean enough
well i was booked for 5 night but stayed only 1 got better deal in much better hotel in port .with no refund
We loved the hospitality and guest service not to mention the good which were outstanding Nothing
Our 4 night stay was excelent even with the extreme heat outside there was plenty of refuge No
situation,friendly,excellent breakfast and dinner swimmimg pool very cold
Stunning views, lovely pool, quiet and relaxing but near enough to other nearby places of interest I had two small children and some of the guests kept complaining that they were too loud whilst playing in the pool so not hugely child friendly
good quality hotel set on its own some distance from the local village Hotel advertises beach but this comprises long walk down to rocky seaside not suitable for swimming Excellent large room with good facilities Smallish but good pool in grounds
Staff was excellent. Location was spectacular. Food was incredible. Price was reasonable. Never wanted to leave Wifi signal was fairly weak. Not a big issue.
Cats in the restaurant outside . When you order tuna fish be prepared to have one or two cats linig up by your table to get a piece. Apparently in a Mediterraneon context this is quite normal but in our country this is not done. The food and Hygiene Deparment would intervene.
very pleasant stay. The staff were very helpful when I had to return home early. The food was good. For people travelling without a car it mkight be helpful to have pick up service at a local town (Deia or Soller)
It was absolutely lovely. The setting, the room, the staff and the food were first class
the view and food the hotel advertised ability to exchange money for travelers checks but receptionist told us (on a sunday) she would not.
Fabulous view over the ocean from both the poolarea and restaurant. Really good food while watching a spectacularly romantic sunset. Very clean and decent size rooms. All the staff was very helpful, friendly and interested in making our stay as pleasant, relaxing and great as possible The only thing I can complain about is the they need to put up better signposts for finding the way down the wooded rough paths to the little private stony beach
Glorious location. Basic substantial food. Relaxed atmosphere. Beds could have had thicker mattresses. Otherwise warm and clean.
The location was good but the single bed room had no view and I couldn't even open the shutters to see what the weather was like. The standard of breakfast was extremely poor: all the drinks from the machine were appalling - the 'juice' was a very watery squash and the tea, coffee & chocolate beverages were totally undrinkable. This I felt was totally unacceptable and not in keeping with the hotel.
Breakfast was fine and plentiful although a badly cracked cup should never have been out for customer use. Room decor and furniture old and tired.
Rooms simple but clean, great location. Breakfast beverages - coffee machine horrible.
It was all good None really
The hotel is very central in Port de Soller, very big clean rooms, ok breakfast, and a very good value for the money.
Loved the setting, the staff couldn't have been more helpful, the rooms were delightful, the pool area was superb, the spa treatments were excellent.... I could go on! One thing that I would have liked is a hospitality tray in the room to make tea and coffee whenever we wanted.
Excellent location for a short break.Very friendly & helpful staff. A first class hotel Nothing