Services and conveniences
Dining
Accessibility and suitability
Media and entertainment
Basics
General
Bathroom
Outdoor
Laundry
Pool and spa
Workspace
Things to do
Parking and transportation
Health and safety
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Some guests have mentioned cleanliness issues, such as dirty rooms and bathrooms. However, others have praised the modern rooms and the hotel's beautiful courtyard.
What are the parking options available at the hotel?
The hotel offers secure closed gate parking under the hotel with convenient elevator access to the floors from the parking garage level. However, some guests have mentioned that the parking garage can be full at times.
Are there any specific amenities that stand out at the hotel?
Guests have highlighted the 24-hour laundry, hot tub, and the beautiful water view from the property. Additionally, the hotel provides a lovely courtyard with a fire pit.
What are the best times to visit the hotel?
The high season is in October, offering a great time to enjoy the beautiful view of the river and the unique location of the hotel. However, some guests have mentioned concerns about the cleanliness and noise levels during their stay.
How is the customer service at the hotel?
While some guests have mentioned rude front desk staff, others have praised the amazing and friendly staff, especially their helpfulness and exceptional service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider High Season Visits
Guests suggested that visiting in October is ideal for a pleasant experience, potentially avoiding low season drawbacks.
Explore Nearby Attractions
The hotel's proximity to various attractions such as St. Johns Bridge, Lan Su Chinese Garden, and Powell's City of Books offers convenient leisure options for guests.
Check for Room Cleanliness
While many guests praised the modern and clean rooms, some mentioned issues with cleanliness, such as dirty windows and mirrors, suggesting a thorough room inspection upon arrival.
Secure Parking
Guests appreciated the secure closed gate parking under the hotel, providing peace of mind, especially for solo female travelers.
Be Mindful of Noise
Some guests noted that the balcony railing and materials were noisy in the wind, potentially affecting light sleepers.
Verify Room Amenities
Some guests experienced issues with missing amenities like shower caps, emphasizing the importance of confirming the availability of essential items upon check-in.
Consider Dining Options
While the hotel offers a restaurant and bar, guests highlighted limited breakfast choices and early bistro closures, suggesting alternative dining plans for breakfast.
Be Aware of Potential Service Issues
A few guests encountered service-related problems, such as unhelpful staff and slow elevator, indicating a need for improved service efficiency.
Double-Check Reservation Details
Some guests faced reservation mix-ups, leading to moments of anxiety, highlighting the importance of confirming reservation details in advance.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
|---|---|
High season | May |
Average price (weeknight) | $135 |
Average price (weekend night) | $150 |
Value for money | 8.3 |
|---|---|
Distance to city center | 5.6 mi |
Nearest Airport | Portland |
Distance to airport | 4.2 mi |